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HR Compliance Pitfalls 
November 6, 2014 
Silvia King, MHR, SPHR 
FGP HR Consulting
Top 10 Finds in FGP HR Assessments 
1. Employee Vs. Contractor 
2. Fair Labor Standards Act (FLSA) 
3. At-Will Doctrine 
4. I-9/E-Verify 
5. Terms of Employment 
6. Personnel Files 
7. Anti-Harassment 
8. Employment/Recruiting 
9. Terminations 
10. Handbooks
1. Employee Vs. Contractor 
Behavioral: Does the company control or have the right to control what 
the worker does and how the worker does his or her job? 
Financial: Are the business aspects of the worker’s job controlled by the 
payer? (these include things like how worker is paid, whether expenses 
are reimbursed, who provides tools/supplies, etc.) 
Type of Relationship: Are there written contracts or employee type 
benefits (i.e. pension plan, insurance, vacation pay, etc.)? Will the 
relationship continue and is the work performed a key aspect of the 
business? 
http://www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/Independent- 
Contractor-Self-Employed-or-Employee
1. Employee Vs. Contractor 
1. Work Instructions 
2. Training 
3. Integration of 
Services 
4. Services Rendered 
Personally 
5. Hiring Assistants 
6. Continuing 
Relationship 
7. Set Hours of Work 
8. Full Time Required 
9. Work Done on 
Premises 
10. Order or Sequence Set
1. Employee Vs. Contractor 
11. Reports 
12. Payment Method 
13. Expenses 
14. Tools and Materials 
15. Investment 
16. Profit or Loss 
17. Work for Multiple People 
18. Services Available to 
Public 
19. Right to Fire 
20. Right to Quit
1. Employee Vs. Contractor 
• Workers who believe they have been 
improperly classified as independent 
contractors by an employer can use Form 
8919 
• The 
Voluntary Classification Settlement Program (VCSP) 
is a new optional program that provides 
taxpayers with an opportunity to reclassify 
their workers as employees
2. FLSA - Fair Labor Standards Act 
• Minimum Wage – $7.25 per hour effective July 24, 2009 
• Child Labor – be aware of different laws for different ages 
• Exempt vs. Non-Exempt – determined by responsibilities, 
not titles 
• Overtime 
• Record Keeping Requirements – requirements in 
personnel file (demographics, workweek, hours worked each day 
and each week, deductions, regular wages, overtime wages, time 
and day of week workweek begins, etc.) 
• Very Costly 
http://www.dol.gov/elaws/esa/flsa/scope/screen9.asp
2. FLSA - Fair Labor Standards Act – Exempt vs. Non-Exempt 
• Exempt employees are NOT eligible for overtime payment for hours worked 
over 40/week. 
• Non-Exempt employees ARE eligible for overtime payment for hours worked 
over 40/week. 
• To qualify for exempt status, employees generally must meet certain tests 
regarding their job duties and be paid on a salary basis but not less than $455 
per week. 
• Executive Exemption 
• Administrative Exemption 
• Professional Exemption 
• Computer Exemption 
• Outside Sales Exemption 
• Highly Compensated Employees 
• Job duties determine exempt status, not job titles.
2. FLSA - Fair Labor Standards Act 
Administrative Exemption 
•The employee must be compensated on a salary or fee 
basis (as defined in the regulations) at a rate not less than 
$455 per week: 
•The employee’s primary duty must be the performance of 
office or non-manual work directly related to the 
management or general business operations of the 
employer or the employer’s customers; and 
•The employee’s primary duty includes the exercise of 
discretion and independent judgment with respect to 
matters of significance.
2. FLSA - Fair Labor Standards Act 
Administrative Exemption – “Independent Judgment” 
•whether the employee has authority to formulate, affect, interpret, or 
implement management policies or operating practices 
•whether the employee carries out major assignments in conducting 
the operations of the business 
•whether the employee performs work that affects business 
operations to a substantial degree 
•whether the employee has authority to commit the employer in 
matters that have significant financial impact 
•whether the employee has authority to waive or deviate from 
established policies and procedures without prior approval, and 
other factors set forth in the regulation.
2. FLSA - Fair Labor Standards Act 
Unpaid Internships DOL has 6 standards 
1. Internship is similar training to that provided in an 
educational setting 
2. The internship experience is for the benefit of the intern 
not the company 
3. The intern does not replace existing workers 
4. Employer does not gain any immediate advantage from 
the intern and at times may even be impeded 
5. Intern is not necessarily entitled to a job at the end of the 
assignment 
6.Both parties understand that there are no wages
3. At-Will Doctrine 
• Most states view employment as “at-will” – no fixed 
period of time and either party free to terminate at 
any time with or without reason 
• Probationary period? 
• Can be altered by a contract of employment 
• Does not allow employers free reign on how people 
are treated 
• All employment decisions must remain legal, 
defensible and in good faith
4. Form I-9 
• New form effective March 2013 and expires March 2016 
• Employee completes within 1 day of hire, Employer 
complete within 3 days of hire 
• No documentation by Day 3 = No employment 
• Documentation – Copies or no copies, consistency 
• Employer cannot prescribe documents to bring 
• Filled out correctly 
• Filed separately 
• Prepared for an audit? 
http://www.uscis.gov/sites/default/files/files/form/i-9.pdf
4. Form I-9 
• Sample language for an offer letter: 
Under the Immigration Reform and Control Act (IRCA), our 
company is required to verify the identity and work 
authorization of all employees. Therefore, you will be required 
to complete the I-9 form and supply acceptable forms of 
supporting documentation by your first day of employment. 
• Document Retention Rules – 1 year from termination 
date or 3 years from hire date (after a term), whichever is later
4. E-Verify 
• All SC employers are required to participate 
• Complete employee verification within 3 days of hire 
• 4 posters requirement – 2 English/2 Spanish 
• E-Verify Confirmations filed with I-9 or Case File 
written on I-9 form 
• Prepared for an audit? 
http://www.uscis.gov/e-verify/publications/participation-posters/e-verify-participation- 
posters 
http://www.uscis.gov/e-verify
5. Terms of Employment 
• All SC employers are required to provide to new hire 
on Day 1 of employment 
• Offer letter with at-will disclaimer, contingencies, and 
required terms of employment info 
• Employee receives original, signed copy to HR File 
• Indicates employee’s terms – pay rate, pay date, exemption 
status, title, manager, shift, hours of work, work week, benefits, deductions, 
• Changes to terms should be provided to employee 7 
days prior to effective change- have employee sign
6. Personnel Files 
• Each employee should have 3 files – at a minimum 
• File #1 – Personnel – demographics, evaluations, pay 
changes, terms of employment, confidentiality agreements, 
training documents, job descriptions, resume, background 
check release, W-4, handbook receipts, orientation checklists 
• File #2 – Confidential – benefits, insurance, wage 
garnishments, enrollments/waivers, releases/authorizations, 
results, doctor’s notes, management notes, workers 
compensation, legal documents, background check results, exit 
interviews etc. 
• File #3 – I-9, E-Verify
7. Anti-Harassment 
• Policy 
– Definition 
– Complaint procedure 
– Non-retaliation 
– Timely and thorough investigation 
• Training 
– Inform all employees 
– Morale 
– Protects the company 
– Protects Managers 
Spirit of the law vs. letter of the law
8. Employment/Recruiting 
• Job Descriptions 
• Testing – valid, reliable, consistent 
• Drug Testing, Background, Credit Checks – 
appropriate releases being utilized, when administered, where 
are results maintained, consistent for position 
• Interview Process 
– Consistently applied 
– Applications vs. Resumes 
– Interview notes and retention 
• Interviewers 
– Trained 
– Legally compliant questions
8. Employment/Recruiting 
Avoid questions regarding the following: 
• National origin 
• Religious or political beliefs 
• Convictions 
• Marital/Family status 
• Age 
• Race 
• Gender 
• Genetic information 
• Disabilities
8. Employment/Recruiting 
INTERVIEWING PITFALLS – Biases based on: 
Affinity (alumni) 
Stereotypes (single parents…) 
Nepotism (chip off the old block) 
Ethnicity (why no eye contact?) 
Gender (she won’t want to travel) 
Dress (seems like a corporate type) 
Body Type (obesity) 
Habits (smoker) 
Avoid cloning, create a good mix of skills, talents and 
backgrounds to ensure a diverse talent pool.
9. Exit Process 
• Ensure consistency 
• Termination letter 
• Ensure solid documentation in place 
• Have decisions reviewed by third party to ensure 
minimal bias and cool heads prevail 
• Prepare separation packet, ensure term checklist is 
completed 
• Have witness or third party present 
• Remain respectful
10. Handbook 
• Review and update every 2 years 
• Legal review 
• Ensure equitable treatment among employees – 
perception of inequity creates issues 
• EEO (GINA language) 
• At-will disclaimer 
• Only include policies you enforce 
• Train
Silvia King 
sking@fgp.com 
864.553.7279

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CPE Event: HR Compliance

  • 1. HR Compliance Pitfalls November 6, 2014 Silvia King, MHR, SPHR FGP HR Consulting
  • 2. Top 10 Finds in FGP HR Assessments 1. Employee Vs. Contractor 2. Fair Labor Standards Act (FLSA) 3. At-Will Doctrine 4. I-9/E-Verify 5. Terms of Employment 6. Personnel Files 7. Anti-Harassment 8. Employment/Recruiting 9. Terminations 10. Handbooks
  • 3. 1. Employee Vs. Contractor Behavioral: Does the company control or have the right to control what the worker does and how the worker does his or her job? Financial: Are the business aspects of the worker’s job controlled by the payer? (these include things like how worker is paid, whether expenses are reimbursed, who provides tools/supplies, etc.) Type of Relationship: Are there written contracts or employee type benefits (i.e. pension plan, insurance, vacation pay, etc.)? Will the relationship continue and is the work performed a key aspect of the business? http://www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/Independent- Contractor-Self-Employed-or-Employee
  • 4. 1. Employee Vs. Contractor 1. Work Instructions 2. Training 3. Integration of Services 4. Services Rendered Personally 5. Hiring Assistants 6. Continuing Relationship 7. Set Hours of Work 8. Full Time Required 9. Work Done on Premises 10. Order or Sequence Set
  • 5. 1. Employee Vs. Contractor 11. Reports 12. Payment Method 13. Expenses 14. Tools and Materials 15. Investment 16. Profit or Loss 17. Work for Multiple People 18. Services Available to Public 19. Right to Fire 20. Right to Quit
  • 6. 1. Employee Vs. Contractor • Workers who believe they have been improperly classified as independent contractors by an employer can use Form 8919 • The Voluntary Classification Settlement Program (VCSP) is a new optional program that provides taxpayers with an opportunity to reclassify their workers as employees
  • 7. 2. FLSA - Fair Labor Standards Act • Minimum Wage – $7.25 per hour effective July 24, 2009 • Child Labor – be aware of different laws for different ages • Exempt vs. Non-Exempt – determined by responsibilities, not titles • Overtime • Record Keeping Requirements – requirements in personnel file (demographics, workweek, hours worked each day and each week, deductions, regular wages, overtime wages, time and day of week workweek begins, etc.) • Very Costly http://www.dol.gov/elaws/esa/flsa/scope/screen9.asp
  • 8. 2. FLSA - Fair Labor Standards Act – Exempt vs. Non-Exempt • Exempt employees are NOT eligible for overtime payment for hours worked over 40/week. • Non-Exempt employees ARE eligible for overtime payment for hours worked over 40/week. • To qualify for exempt status, employees generally must meet certain tests regarding their job duties and be paid on a salary basis but not less than $455 per week. • Executive Exemption • Administrative Exemption • Professional Exemption • Computer Exemption • Outside Sales Exemption • Highly Compensated Employees • Job duties determine exempt status, not job titles.
  • 9. 2. FLSA - Fair Labor Standards Act Administrative Exemption •The employee must be compensated on a salary or fee basis (as defined in the regulations) at a rate not less than $455 per week: •The employee’s primary duty must be the performance of office or non-manual work directly related to the management or general business operations of the employer or the employer’s customers; and •The employee’s primary duty includes the exercise of discretion and independent judgment with respect to matters of significance.
  • 10. 2. FLSA - Fair Labor Standards Act Administrative Exemption – “Independent Judgment” •whether the employee has authority to formulate, affect, interpret, or implement management policies or operating practices •whether the employee carries out major assignments in conducting the operations of the business •whether the employee performs work that affects business operations to a substantial degree •whether the employee has authority to commit the employer in matters that have significant financial impact •whether the employee has authority to waive or deviate from established policies and procedures without prior approval, and other factors set forth in the regulation.
  • 11. 2. FLSA - Fair Labor Standards Act Unpaid Internships DOL has 6 standards 1. Internship is similar training to that provided in an educational setting 2. The internship experience is for the benefit of the intern not the company 3. The intern does not replace existing workers 4. Employer does not gain any immediate advantage from the intern and at times may even be impeded 5. Intern is not necessarily entitled to a job at the end of the assignment 6.Both parties understand that there are no wages
  • 12. 3. At-Will Doctrine • Most states view employment as “at-will” – no fixed period of time and either party free to terminate at any time with or without reason • Probationary period? • Can be altered by a contract of employment • Does not allow employers free reign on how people are treated • All employment decisions must remain legal, defensible and in good faith
  • 13. 4. Form I-9 • New form effective March 2013 and expires March 2016 • Employee completes within 1 day of hire, Employer complete within 3 days of hire • No documentation by Day 3 = No employment • Documentation – Copies or no copies, consistency • Employer cannot prescribe documents to bring • Filled out correctly • Filed separately • Prepared for an audit? http://www.uscis.gov/sites/default/files/files/form/i-9.pdf
  • 14. 4. Form I-9 • Sample language for an offer letter: Under the Immigration Reform and Control Act (IRCA), our company is required to verify the identity and work authorization of all employees. Therefore, you will be required to complete the I-9 form and supply acceptable forms of supporting documentation by your first day of employment. • Document Retention Rules – 1 year from termination date or 3 years from hire date (after a term), whichever is later
  • 15. 4. E-Verify • All SC employers are required to participate • Complete employee verification within 3 days of hire • 4 posters requirement – 2 English/2 Spanish • E-Verify Confirmations filed with I-9 or Case File written on I-9 form • Prepared for an audit? http://www.uscis.gov/e-verify/publications/participation-posters/e-verify-participation- posters http://www.uscis.gov/e-verify
  • 16. 5. Terms of Employment • All SC employers are required to provide to new hire on Day 1 of employment • Offer letter with at-will disclaimer, contingencies, and required terms of employment info • Employee receives original, signed copy to HR File • Indicates employee’s terms – pay rate, pay date, exemption status, title, manager, shift, hours of work, work week, benefits, deductions, • Changes to terms should be provided to employee 7 days prior to effective change- have employee sign
  • 17. 6. Personnel Files • Each employee should have 3 files – at a minimum • File #1 – Personnel – demographics, evaluations, pay changes, terms of employment, confidentiality agreements, training documents, job descriptions, resume, background check release, W-4, handbook receipts, orientation checklists • File #2 – Confidential – benefits, insurance, wage garnishments, enrollments/waivers, releases/authorizations, results, doctor’s notes, management notes, workers compensation, legal documents, background check results, exit interviews etc. • File #3 – I-9, E-Verify
  • 18. 7. Anti-Harassment • Policy – Definition – Complaint procedure – Non-retaliation – Timely and thorough investigation • Training – Inform all employees – Morale – Protects the company – Protects Managers Spirit of the law vs. letter of the law
  • 19. 8. Employment/Recruiting • Job Descriptions • Testing – valid, reliable, consistent • Drug Testing, Background, Credit Checks – appropriate releases being utilized, when administered, where are results maintained, consistent for position • Interview Process – Consistently applied – Applications vs. Resumes – Interview notes and retention • Interviewers – Trained – Legally compliant questions
  • 20. 8. Employment/Recruiting Avoid questions regarding the following: • National origin • Religious or political beliefs • Convictions • Marital/Family status • Age • Race • Gender • Genetic information • Disabilities
  • 21. 8. Employment/Recruiting INTERVIEWING PITFALLS – Biases based on: Affinity (alumni) Stereotypes (single parents…) Nepotism (chip off the old block) Ethnicity (why no eye contact?) Gender (she won’t want to travel) Dress (seems like a corporate type) Body Type (obesity) Habits (smoker) Avoid cloning, create a good mix of skills, talents and backgrounds to ensure a diverse talent pool.
  • 22. 9. Exit Process • Ensure consistency • Termination letter • Ensure solid documentation in place • Have decisions reviewed by third party to ensure minimal bias and cool heads prevail • Prepare separation packet, ensure term checklist is completed • Have witness or third party present • Remain respectful
  • 23. 10. Handbook • Review and update every 2 years • Legal review • Ensure equitable treatment among employees – perception of inequity creates issues • EEO (GINA language) • At-will disclaimer • Only include policies you enforce • Train