Filip Vasić

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I assist marketers and business leaders to improve competitiveness and deliver better omnichannel customer experience by providing advice and leadership in research, creative brand strategy and service design. Long before I decided to pursue an independent career, I was struck by how many companies actually lack strategies based on real human insights, which has negative effects on product development, marketing communication and use of distribution channels. That’s why I eventually founded 52:HOURS with the goal to enable optimisation in these three vital areas through highly competent and effective design and data-driven strategic services. Since my first web design assignment back ...

consulting research engagement travel and tourism value chain content marketing customer experience 52:hours pecha kucha marketing conventa crossover growth customer journey mapping experience marketing design thinking conference redesign payphones design innovation tourism poslovni prostor telefonska govornica ekonomija ekosistem biznis modeli smart turizam telekom

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