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Marketing 
Concern the philosophy we should analyze the needs of our 
Customers and then make decisions to satisfy those needs better 
than our competitors. 
Adam Smith – 1776 Wealth of Nations 
We went a lot far since that time ……
Abstract 
Those notes just attempts to set a frame-work to 
give direction to our manegers. 
To better understand the marketing concept and 
capitalize our half century in business, it is whort 
to analize its evolution during different historical 
time frames. 
One of the four major elements of the 
Marketing Mix is Price. 
Pricing is an important strategic issue beeing 
related to product’ positioning, product’ 
features, channel decision, promotion and, not 
least, company finance. 
The aim is to light out themes and questions 
finalized to became institutional INMAN’ 
corporate practice.
The Production Concept prevailed in an early stage of the Company. 
We were focused on the capacity to produce efficiently at low cost and for this 
reason itself create the demand for the products. 
The key questions where: 
- Can we produce the product ? 
- Can we produce enough of it ? 
It worked fairly well because the goods produced were those of basic necessity 
and there was a high level of unfulfilled demand. 
Virtually everything that could be produced was sold easily by sales team whose 
job was simply to execute transaction at a price determined by the cost of 
production. 
Production Concept
In a second stage, Mass Production had become a commonplace, Competition 
had increased, and there was little unfulfilled demand. 
Company evolved to a Sales Concept under which, not only would produce the 
products but also would try to convince Customer to buy them through 
advertising and personal selling. The key questions were : 
- Can we sell The Product ? 
- Can we charge enough for it ? 
The goal simply was to beat the competition to the sale with little regard to 
Customer Satisfaction. 
Marketing was a function performed after the product was developed and 
produced and confused with hard selling. We still abuse of the word 
"Marketing“ when we really mean Sales. 
Sales Concept
In a third stage the variety of product increased and selling no longer can be 
relied upon to generate sales. 
With increased discretionary income, customer could afford to be selective and 
buy those product that precisely meet their changing needs, and this needs 
were, and are not immediately obvious. 
The key questions became : 
- What do Customer Want ? 
- Can we develop it While they still want it ? 
- How we can keep our Customer Satisfy ? 
Marketing Concept
In response to the discerning Customers, firm begun to adopt a more evolut 
Marketing Concept, 
Which involves : 
- Focusing on customer need before developing the product. 
- Aligning all functions of the company to focus on those needs. 
- Realizing a profit by successfully satisfy Customer needs over the long-term. 
Marketing Concept
When companies first begun to adopt the concept they typically set up separate 
marketing departments with the objective to satisfy Customer needs; often they 
were just sales departments with expanded responsibilities. 
More and more the most advanced firms have structured themselves into 
marketing organization having a company-wide Costumer focus. 
Since the entire organization exist to satisfy Customer needs, nobody can 
neglect a Customer issue by declaring “ It's a Marketing Problem " - everybody 
must be concerned with Customer Satisfaction. 
The Marketing Concept relies upon marketing research to define market 
segments, their size and their needs. 
To satisfy those needs, the Marketing Team makes decisions about the 
controllable parameters of what’s called ‘’Marketing Mix’’. 
Marketing Concept
Activities : I. Develop Marketing Analysis 
II. Set Marketing Mix 
III. Estimate Demand 
IV. Calculate Costs 
V. Enviromental Factors 
VI. Set Pricing Objectives 
Pricing Strategy
I. Market Analysis i. Sectorzation 
ii. Segmentation 
iii. Targetting 
iv. Positioning 
Pricing Strategy
II. Marketing Mix 
Define : 
i. Product 
ii. Place of distribution 
iii. Price 
- Price Strategy 
- Price Demand 
Picing Strategy - Marketing Mix -
Pricing Strategy - Marketing Mix - 
i. Product 
Associated Decisions : 
• Brand Name 
• Functionality 
• Styling 
• Quality 
• Packaging 
• Repair & Support 
• Warranty 
• Accesories & 
Service
Pricing Strategy - Marketing Mix - 
ii. Place of 
Distribution 
Associated Decisions : 
• Market Coverage 
Target 
Inclusive – Selective – 
Exclusive 
• Distribution 
Channel 
• Specific Channel 
Members 
• Warehousing 
• Repair & Support 
• Localisation of non 
strategic Product’ 
process stages 
• Order pocessing 
• Transportation
Pricing Strategy - Marketing Mix - 
iii. Price : 
- Strategy 
Decisioni Associate : 
• Target 
Skim - Penetration – 
Mantaining 
• Retail Price 
Suggested – Imposed 
• Discount 
Volume – Cumulative 
Volume - Cash & early 
Payments 
• Bundling /Package 
• Price Flexibility 
• Price 
Discrimination 
OEM – End Users
Pricing Strategy - Marketing Mix - 
iii. Price : 
- Demand 
Esimate Demand 
Try to understand how 
demand varies on Price 
variation 
Valuate and Estimate : 
• Demand Curve * see theory 
• Price Elasticy of Demand * see theory 
• The Experience Curve * see theory 
• Product ife Cycle Curve * see Theory
IV. Calculate Costs Before launching a product, there likely is at 
least a basic understand of the costs involved, 
othewise there might be no profit to be made. 
The Unit costs of the product set the lower limit 
to be charged, and determine the profit margin 
at higher prices. 
The total unit costs of producing a product is 
composed of the Variable cost of producing any 
additional unit and Fixed costs regardless the 
quantity produced. 
The Pricing Policy has to consider both types of 
Costs. 
Pricing Strategy
Pricing Strategy 
V. Enviromental 
Factors 
To be considered : 
• Implication of our prycing on 
competitors’ pricing decisions. 
Too low = Price War 
Too hight = Attract more Competitors 
• Legal Implication 
* It is not our main issue but to be considered in iternational 
trade : 
- A company is not free to price its ‘’Product’’ at any level it choses 
as offering different price to different costumer may violate 
internatinal fiscal laws, ‘’Tranfer Price’’. 
- Pricing too low may be cosidered a predatory pricing or 
‘’dumping’’ in the case of international trade. 
- Collusion with Competitor s to fix prices at an agreed level is illegal 
in many Countries
Picing Strategy 
VI. Pricing Objectives 
Settings : 
• Current Profit Maximization 
Maximize current profit, taking into account just revenue and 
costs may result in lower long-term profits. 
• Current Revenue Maximization 
Maximize current revenue with no regard to profit margin 
has a sense to maximise long-term profit by increasing 
Market Shares and Lowerig Costs 
• Maximize Quantity 
Maximize the units sold or the number of Customer served 
has a sense in order to decrease long-terms costs as 
predicted by the Experience Curve 
• Maximise Profit Margin 
Attempts to maximize the unit profit margin, recognizing that 
quantities will be low .
Picing Strategy 
VI. Pricing 
Objectives 
Settings : 
• Quality Leadership 
Use Price to signal high Quality in an attempt to position the 
Product/Brand as Quality Leader 
• Partial Cost Recovery 
An organization that has other revenue sources may seek only 
partial cost recovery 
• Survival 
In situation of Market Decline and Overcapacity, a temporary 
goal may be to select a price that will cover costs and permit 
the company to remain in the market 
• Status Quo 
The company may seek price stabilization in order to avoid 
price wars and maintain a moderate but stable level of profit
VI.a PricingMethod • Cost Plus 
Set the price at the production costs plus a certain profit 
margin. 
• Target Return 
Set a price to achieve a target return-on-investment. 
• Value Based 
Base the price on the effective value to the Customer 
relative to alternative products. 
• Psichological 
Base the price on factor such as signals of product quality, 
popular price points, and what Customer perceives to be 
fair. 
DeterminePricing
VI.a Pricing Discount • Quantity 
Discounts is to be defined for Customers who purchase 
large quantities on scale economy base. 
• Quantity Over-Time 
Discounts may be offered to Customers who purchase large 
quantities over time but cannot, or do not wish, to place 
large individual Orders. A Control must be performed 
regularly overtime on quantity/discount alignment. 
• Open Orders 
Discounts can be analized and approved by upper sales dpt 
level. 
• Trade Discount 
A functional discount offered to distribution channel 
members for performing they roles. 
• Casch & Ealy Paiments 
Extended to Customer who pay their bill before a certain 
term. Could be extended to Customers who demonstrate 
a substantial respect of payment terms on a rating base 
assigned by Account dpt. 
DeterminePricing
Using the informations 
on the above steps we 
have the opportunity to 
design 
Determine Pricing 
Corporate 
PricingModels 
to better meet the 
needs either of the 
Company, of its Market 
and of the Istitutions 
that rule it. 
• Chose Method of Pricing 
• Develop Structure of Pricing 
• Determine Discounts of Pricing 
 Set 
Price Iists

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Marketing ing.

  • 1. Marketing Concern the philosophy we should analyze the needs of our Customers and then make decisions to satisfy those needs better than our competitors. Adam Smith – 1776 Wealth of Nations We went a lot far since that time ……
  • 2. Abstract Those notes just attempts to set a frame-work to give direction to our manegers. To better understand the marketing concept and capitalize our half century in business, it is whort to analize its evolution during different historical time frames. One of the four major elements of the Marketing Mix is Price. Pricing is an important strategic issue beeing related to product’ positioning, product’ features, channel decision, promotion and, not least, company finance. The aim is to light out themes and questions finalized to became institutional INMAN’ corporate practice.
  • 3. The Production Concept prevailed in an early stage of the Company. We were focused on the capacity to produce efficiently at low cost and for this reason itself create the demand for the products. The key questions where: - Can we produce the product ? - Can we produce enough of it ? It worked fairly well because the goods produced were those of basic necessity and there was a high level of unfulfilled demand. Virtually everything that could be produced was sold easily by sales team whose job was simply to execute transaction at a price determined by the cost of production. Production Concept
  • 4. In a second stage, Mass Production had become a commonplace, Competition had increased, and there was little unfulfilled demand. Company evolved to a Sales Concept under which, not only would produce the products but also would try to convince Customer to buy them through advertising and personal selling. The key questions were : - Can we sell The Product ? - Can we charge enough for it ? The goal simply was to beat the competition to the sale with little regard to Customer Satisfaction. Marketing was a function performed after the product was developed and produced and confused with hard selling. We still abuse of the word "Marketing“ when we really mean Sales. Sales Concept
  • 5. In a third stage the variety of product increased and selling no longer can be relied upon to generate sales. With increased discretionary income, customer could afford to be selective and buy those product that precisely meet their changing needs, and this needs were, and are not immediately obvious. The key questions became : - What do Customer Want ? - Can we develop it While they still want it ? - How we can keep our Customer Satisfy ? Marketing Concept
  • 6. In response to the discerning Customers, firm begun to adopt a more evolut Marketing Concept, Which involves : - Focusing on customer need before developing the product. - Aligning all functions of the company to focus on those needs. - Realizing a profit by successfully satisfy Customer needs over the long-term. Marketing Concept
  • 7. When companies first begun to adopt the concept they typically set up separate marketing departments with the objective to satisfy Customer needs; often they were just sales departments with expanded responsibilities. More and more the most advanced firms have structured themselves into marketing organization having a company-wide Costumer focus. Since the entire organization exist to satisfy Customer needs, nobody can neglect a Customer issue by declaring “ It's a Marketing Problem " - everybody must be concerned with Customer Satisfaction. The Marketing Concept relies upon marketing research to define market segments, their size and their needs. To satisfy those needs, the Marketing Team makes decisions about the controllable parameters of what’s called ‘’Marketing Mix’’. Marketing Concept
  • 8. Activities : I. Develop Marketing Analysis II. Set Marketing Mix III. Estimate Demand IV. Calculate Costs V. Enviromental Factors VI. Set Pricing Objectives Pricing Strategy
  • 9. I. Market Analysis i. Sectorzation ii. Segmentation iii. Targetting iv. Positioning Pricing Strategy
  • 10. II. Marketing Mix Define : i. Product ii. Place of distribution iii. Price - Price Strategy - Price Demand Picing Strategy - Marketing Mix -
  • 11. Pricing Strategy - Marketing Mix - i. Product Associated Decisions : • Brand Name • Functionality • Styling • Quality • Packaging • Repair & Support • Warranty • Accesories & Service
  • 12. Pricing Strategy - Marketing Mix - ii. Place of Distribution Associated Decisions : • Market Coverage Target Inclusive – Selective – Exclusive • Distribution Channel • Specific Channel Members • Warehousing • Repair & Support • Localisation of non strategic Product’ process stages • Order pocessing • Transportation
  • 13. Pricing Strategy - Marketing Mix - iii. Price : - Strategy Decisioni Associate : • Target Skim - Penetration – Mantaining • Retail Price Suggested – Imposed • Discount Volume – Cumulative Volume - Cash & early Payments • Bundling /Package • Price Flexibility • Price Discrimination OEM – End Users
  • 14. Pricing Strategy - Marketing Mix - iii. Price : - Demand Esimate Demand Try to understand how demand varies on Price variation Valuate and Estimate : • Demand Curve * see theory • Price Elasticy of Demand * see theory • The Experience Curve * see theory • Product ife Cycle Curve * see Theory
  • 15. IV. Calculate Costs Before launching a product, there likely is at least a basic understand of the costs involved, othewise there might be no profit to be made. The Unit costs of the product set the lower limit to be charged, and determine the profit margin at higher prices. The total unit costs of producing a product is composed of the Variable cost of producing any additional unit and Fixed costs regardless the quantity produced. The Pricing Policy has to consider both types of Costs. Pricing Strategy
  • 16. Pricing Strategy V. Enviromental Factors To be considered : • Implication of our prycing on competitors’ pricing decisions. Too low = Price War Too hight = Attract more Competitors • Legal Implication * It is not our main issue but to be considered in iternational trade : - A company is not free to price its ‘’Product’’ at any level it choses as offering different price to different costumer may violate internatinal fiscal laws, ‘’Tranfer Price’’. - Pricing too low may be cosidered a predatory pricing or ‘’dumping’’ in the case of international trade. - Collusion with Competitor s to fix prices at an agreed level is illegal in many Countries
  • 17. Picing Strategy VI. Pricing Objectives Settings : • Current Profit Maximization Maximize current profit, taking into account just revenue and costs may result in lower long-term profits. • Current Revenue Maximization Maximize current revenue with no regard to profit margin has a sense to maximise long-term profit by increasing Market Shares and Lowerig Costs • Maximize Quantity Maximize the units sold or the number of Customer served has a sense in order to decrease long-terms costs as predicted by the Experience Curve • Maximise Profit Margin Attempts to maximize the unit profit margin, recognizing that quantities will be low .
  • 18. Picing Strategy VI. Pricing Objectives Settings : • Quality Leadership Use Price to signal high Quality in an attempt to position the Product/Brand as Quality Leader • Partial Cost Recovery An organization that has other revenue sources may seek only partial cost recovery • Survival In situation of Market Decline and Overcapacity, a temporary goal may be to select a price that will cover costs and permit the company to remain in the market • Status Quo The company may seek price stabilization in order to avoid price wars and maintain a moderate but stable level of profit
  • 19. VI.a PricingMethod • Cost Plus Set the price at the production costs plus a certain profit margin. • Target Return Set a price to achieve a target return-on-investment. • Value Based Base the price on the effective value to the Customer relative to alternative products. • Psichological Base the price on factor such as signals of product quality, popular price points, and what Customer perceives to be fair. DeterminePricing
  • 20. VI.a Pricing Discount • Quantity Discounts is to be defined for Customers who purchase large quantities on scale economy base. • Quantity Over-Time Discounts may be offered to Customers who purchase large quantities over time but cannot, or do not wish, to place large individual Orders. A Control must be performed regularly overtime on quantity/discount alignment. • Open Orders Discounts can be analized and approved by upper sales dpt level. • Trade Discount A functional discount offered to distribution channel members for performing they roles. • Casch & Ealy Paiments Extended to Customer who pay their bill before a certain term. Could be extended to Customers who demonstrate a substantial respect of payment terms on a rating base assigned by Account dpt. DeterminePricing
  • 21. Using the informations on the above steps we have the opportunity to design Determine Pricing Corporate PricingModels to better meet the needs either of the Company, of its Market and of the Istitutions that rule it. • Chose Method of Pricing • Develop Structure of Pricing • Determine Discounts of Pricing  Set Price Iists