1. Federico
Santillán
federico.santillan@outlook.com
cel.
+(569)
9873-­‐5239
FEDERICO SANTILLAN Av. La Escuela 691, Santiago, Chile
RUT 14.714.795-3
Mobile: +569-9873-5239
Home: +562-2229-9141
federico.santillan@outlook.com
EDUCATION
Universidad Nacional Autonoma de México 1984– 1989
Specialty Computational systems
PROFESSIONAL SUMMARY
I’m Federico Santillan, I have a bachelor degree in Math applied to the computer science in UNAM with more than 20
years of solid experience in IT Infrastructure mainly in the banking industry and financial services, I have a lot of
experience managing IT projects, budget control and business continuity.
I have the opportunity of been part of teams working in different countries building and implementing banks and
broker dealers. I’m good managing multidisciplinary and multicultural. I’m oriented to the service desk and IT
infrastructure that’s why I’m client focus oriented, empathy, ability to relate to others and adaptability.
CORE COMPETENCIES
Budget & Cost management
Global Vendor management
Change & risk management
Infrastructure Management
Process improvements
Project Management
Datacenter Management
Enterprise Architectures
Data Security
Business Continuity
RELATED EXPERIENCE
Merrill Lynch Chile / Bank of America
IT Infrastructure Manager 2014 – 2015
Run service operations & change management, trading room design / implementation / service desk. I was the IT Local
contact during Bank/ broker dealer move to the new facility (Office and datacenter). I’m point of contact for regulatory &
internal audit in Chile. Responsible for service support services in Chile, Colombia and Peru.
Deutsche Bank Chile
IT Infrastructure Manager 2000 – 2013
Some of my achievements are to run service operations & change management, trading room design / implementation /
service desk, Implementation of procedures under DB Standards (desktop, servers, networking and ID administration),
market data services implementation, technical support & business continuity. Team member during Bank/ broker dealer
build. I was the point of contact for regulatory & internal audit in Chile and Project manager for several projects in Latin
America.
Deutsche Bank Mexico
IT Infrastructure Manager 1997 – 2000
Trading room design/ implementation / support, implementation of procedures under DB Standards (desktop, servers,
networking, ID administration), market data services implementation, technical support & business continuity. Team
member during Bank/broker dealer build.
Financial group Santander Mexico
IT manager trading desk and branches 1994 – 1997
Team member during Bank/broker dealer build, network design/implementation/administration for headquarters and
branches, trading room implementation, technical support, market data services implementation & servers administration.
Financial group GBM/Atlantico Mexico
Technical support engineer 1991 – 1994
Desktop support engineer, network administration, desktop/servers administration.
LANGUAJES
Spanish – Native Language
English – Speak fluently and read/write with high proficiency
HOBBIES
Running and Golf.