Personal Information
Unternehmen/Arbeitsplatz
Johannesburg Area, South Africa South Africa
Beruf
Managing Executive Customer Services
Branche
Telecom / Mobile
Info
High-performing operations management executive with expertise in building/optimizing organisational processes, measurement systems, and infrastructure to maximize business results in customer experience and service operations in the telecommunications industry. Skilled strategist who transforms strategic plans into workable solutions and benchmarks performance against key operational targets/goals. Extensive scope of responsibility, proven success, and track record of delivering optimal results in high-growth environments through initiatives that exceed operational performance targets and yield measurable outcomes:
− Operational improvements
− Improved customer experience and service ope...
Personal Information
Unternehmen/Arbeitsplatz
Johannesburg Area, South Africa South Africa
Beruf
Managing Executive Customer Services
Branche
Telecom / Mobile
Info
High-performing operations management executive with expertise in building/optimizing organisational processes, measurement systems, and infrastructure to maximize business results in customer experience and service operations in the telecommunications industry. Skilled strategist who transforms strategic plans into workable solutions and benchmarks performance against key operational targets/goals. Extensive scope of responsibility, proven success, and track record of delivering optimal results in high-growth environments through initiatives that exceed operational performance targets and yield measurable outcomes:
− Operational improvements
− Improved customer experience and service ope...