1. P a g e | I
Farah Amira Binti Jasmi
30 May 2016
FARAH AMIRA BINTI JASMI
No 178,
Jalan Jati Felda Bukit Tongkat,
86000 Kluang,
Johor.
H/P : +60197094849
E-mail :farahamira.jasmi@yahoo.com
OBJECTIVE:
Applying a position based on marketing, research and development, analysis, logistic, admin, and
related on my study.
EMPLOYMENT EXPERIENCES:
(September 2015 - February 2016), Yufa Bistro
OPERATION MANAGER
> Purchase and deal with the material purchaser in term of the quality, price and the timeline of the
stock arriving.
> Take responsibility for the bistro business performance.
> Analyse and plan the bistro sales levels and profitability.
> Organise the marketing activities such as promotional events and discount schemes.
> Prepare the weekly report on weekly sales and target the upcoming week sales.
> Create and execute plans for improving the bistro sales, profit and development.
> Set the monthly budget of the bistro operation.
> Plan and coordinate the new menus in the bistro.
> Respond to the customer queries and complaint.
> Check stock levels, order supplies, prepare cash drawer and petty cash.
(April 2015 - August 2015), Ceragem Malaysia Aloha (M) Sdn Bhd
CUSTOMER CARE CONSULTANT
> Using Autocount systemto issue the invoice to the clients.
> Conduct the presentation regarding the company products and services.
> Conduct presentation regarding of curable diseases by using the company products and their benefits.
> Identify the opportunities to offer information and execute service suggestions to cater on the
customer needs.
> Responsible for taking orders from clients and obtaining their personal information such as name,
address, phone number and payment method for opening invoice for billing in purchasing company’s
product and services.
> Conduct documentation and filing on all the customers’ interactions data and enter the information in
the computer. Ensure that all records are accurate and up to date.

2. P a g e | II
Farah Amira Binti Jasmi
30 May 2016
(November 2014 - March 2015),
TOURISM CONSULTANT
> Conduct research of various destination in Tokyo, Japan and means of travel regarding of prices,
customs, weather conditions, and review.
> Handle unforeseen problemand complaints.
> Update and correlate the familiarity with tourism trends.
(June 2014 - September 2014), D'Jarum Emas Enterprise
INTERNSHIP (Marketing Department)
> Liaising and networking with the customers and suppliers.
> Communicating with target and potential customers and managing the customer relationship.
> Advertise the company’s product through various communications such as the Internet and
social media.
> To oversee a research about the advantages of the company products and to gauge the consumer
awareness on the benefits of product.
(June 2013 - August 2013), RM2 Shop
PART TIME SALES ADVISOR
> Assist customers in their product purchasing.
> To take note on customer’s complaint and conduct return process should the product fares
below satisfactory in the customer’s eye
> Checking and oversee the existing stock in the shop and make sure there are no short stocks.
HIGHLIGHT:
 Current GPA 3.10 in Bachelor of International Marketing, major International Marketing,
Universiti Malaysia Sabah
 Peperiksaan Semester Program Matrikulasi (PSPM), 2010/2011, Accounting, CGPA3.55
on scale of 4.00, Johor Matriculation College, Johor, Malaysia
 LCCI certificate after finishing Account paper on SPM 2009
 Enthusiastic team member/leader whose participation brings out the best in others
ACADEMIC QUALIFICATION:
Bachelor of International Marketing, major International Marketing at Labuan School of
International Business and Finance, Universiti Malaysia Sabah (UMS), Labuan F.T., Malaysia
COURSES IN CONCENTRATION:
 Introduction of Management . Organizational Behaviour
 International Marketing • International Marketing Channel
 Service Marketing • Research Methodology in Marketing
 Product Management • Brand Management
 Cyber Marketing . Logistic

3. P a g e | III
Farah Amira Binti Jasmi
30 May 2016
SKILLS:
Language Skill : Proficient in speaking, reading, writing, and listening in English and
Bahasa Malaysia
Computer Skill :Well exposed in Office 2010 / Windows 7 (MS Word, MS Excel, MS
Power Point, MS Publisher), Internet browsing
Sport Skill : Have skills in playing netball and have several experiences on netball
competition
Leadership Skill : >Vice President of Badminton Tournament for ‘Karnival Kokurikulum
Universiti’ Malaysia Sabah Labuan International Campus (UMSLIC),
Malaysia
>Treasurer of KAMU’13 (Karnival Aku Mahasiswa Universiti) 2013 in
UMSLIC
>Publicity committee of UMSLIC ‘Permuafakatan Siswa Siswi Felda’
(PERSADA) association (2013-2014)
>Team leader of Hubungan Etnik assignment in semester 1 2012/2013
>Team leader of Marketing Research assignment in Semester 5
2013/2014
REFERENCES:
Wan Mahera binti Wan Talib
Kaunselor Organisasi Daerah,
Pejabat Pendidikan Daerah Kluang,
86000 Kluang, Johor
Malaysia
Tel: +60127628452
E-mail: wanmahera@yahoo.com
Miss Caroline Rosie Jeffrey Nasah
Lecturer, Labuan School of International
Business and Finance
Universiti Malaysia Sabah
Labuan International Campus
Jalan Sungai Pagar, 87000 Labuan F.T
Malaysia
Tel: 087-460401 (O) / +60148899501
E-mail: carolrjn@ums.edu.my