1. Fabjola Memia
Northolt, Middlesex
Contact Number: 07766177188
Email: Fabjolamemia@outlook.com
Personal Profile o
I always endeavor to be hard working, caring, conscientious and reliable team member
who is adaptable, flexible and able to think on their feet. Additionally, I have the ability
to priorities, highlight and undertake any necessary actions to achieve the desired
outcome. An important capability is that I am able to recognize my own limitations and
know when to seek further guidance. I have always striven to be efficient and
productive. Optimising good time management and organisation skills.
Key Skills o
 Excellent customer service skills
 Able to work under pressure whilst maintaining high standards of work quality
 Well organised with good time management skills
 A reliable, approachable and fun personality
 A good level of Maths and English
 Confident in dealing with high profile customers
 Good communicator both orally and written
 UK Driving Licence
Career History o
Banka Credins (Tirana, Albania) Nov – 2012 to Dec
2013 Junior Personal Banker
My main duties involved providing high quality service in compliance with the
established procedures of the Bank, by identifying, analysing and handling customer
needs in a professional manner in order to convert them into sales and achieve the
targets set by managers. To provide the clients with all products and package services
the Bank offers such as Overdrafts, Personal Loans, and Credit Cards & Cash loans.
Ensures that all lending forms and documentation are correctly completed & comply
with regulations.
Education History o
University Of Tirana Sep 2009 – Dec 2012
Political Science BA Honours Degree (Converted by UK NARIC)
British Examination Centre in Tirana Nov 2012 – Dec 2012
Cambridge ESOL Entry 1
Alec Reed Academy Sep 2014 – Jul 2015
ESOL Entry 1
ESOL Entry 2
Learn Direct Sep 2015 – Present
ESOL Level 1
REFERENCES AVAILABLE ON REQUEST