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Ensuring	
  Email	
  
Deliverability
Fed	
  up	
  of	
  your	
  emails	
  being	
  
delivered	
  as	
  spam?
Want	
  to	
  measure	
  ROI	
  on	
  
every	
  campaign?	
  
!
!
Take	
  a	
  look	
  at	
  the	
  next	
  few	
  
slides,	
  which	
  will	
  help	
  you	
  
solve	
  these	
  email	
  delivery	
  
problems.
Have	
  A	
  Good	
  Recipient	
  List
Where	
  are	
  you	
  getting	
  your	
  recipient	
  list	
  from?	
  	
  
It’s	
  best	
  if	
  you	
  have	
  an	
  opt-­‐in	
  list	
  rather	
  than	
  having	
  a	
  
third	
  party	
  list.	
  This	
  will	
  end	
  in	
  less	
  spamming	
  as	
  the	
  
individual	
  has	
  given	
  you	
  permission	
  to	
  email	
  them.
Don’t	
  Hid	
  The	
  Unsubscribe	
  
Button
If	
  a	
  person	
  wants	
  to	
  stop	
  receiving	
  your	
  emails	
  and	
  the	
  
unsubscribe	
  button	
  is	
  difKicult	
  to	
  Kind	
  then	
  the	
  individual	
  
will	
  more	
  than	
  likely	
  revert	
  to	
  marking	
  your	
  email	
  as	
  
spam.
Pay	
  Attention	
  To	
  
Engagement
Engagement metrics are vital when it comes to email
delivery. If a prospect has suddenly stopped opening
your emails then you may need to change the type of
content you send them or even change the
communication method to a phone call to re-engage
Check	
  Your	
  Content
Your content is one of the biggest factors that will
have an impact on your delivery rates. Review the
email and keep your content spam filter friendly.
Avoid spam trigger words and too many of the same
characters such as ‘!!!!!!!’.
Manage	
  Bounces
To ensure you keep only valid email addresses it is
essential to have a system with automatic bounce
management that intelligently recognises delivery
errors. Soft bounces are recognised by the recipient’s
mail server but are returned to the sender because the
mailbox is either full or temporarily unavailable. Hard
bounces are addresses denied for delivery due to
invalid emails or an unexpected error during sending.
Manage	
  Email	
  Frequency
You need to find the right frequency to stay top of mind
but not overload your prospects with emails. Email
frequency should be influenced by a range of factors
but the best advice is to test your email marketing and
segment your audience so that messages are tailored
based on their behaviour and engagement.
Measuring	
  Deliverability
Measuring deliverability after a campaign is sent out
is essential. It allows you to see how many people
actually received the email, opened it, clicked on a
link, unsubscribed or marked it as spam.Therefore
you can also measure ROI and see which kind of
emails work best for you and are worth your time and
effort.
Knowing	
  your	
  prospects	
  is	
  great,	
  
but	
  knowing	
  how	
  they	
  behave	
  is	
  
even	
  better

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Jai Institute for Parenting Program Guide
 

Email Deliverability

  • 2. Fed  up  of  your  emails  being   delivered  as  spam? Want  to  measure  ROI  on   every  campaign?   ! ! Take  a  look  at  the  next  few   slides,  which  will  help  you   solve  these  email  delivery   problems.
  • 3. Have  A  Good  Recipient  List Where  are  you  getting  your  recipient  list  from?     It’s  best  if  you  have  an  opt-­‐in  list  rather  than  having  a   third  party  list.  This  will  end  in  less  spamming  as  the   individual  has  given  you  permission  to  email  them.
  • 4. Don’t  Hid  The  Unsubscribe   Button If  a  person  wants  to  stop  receiving  your  emails  and  the   unsubscribe  button  is  difKicult  to  Kind  then  the  individual   will  more  than  likely  revert  to  marking  your  email  as   spam.
  • 5. Pay  Attention  To   Engagement Engagement metrics are vital when it comes to email delivery. If a prospect has suddenly stopped opening your emails then you may need to change the type of content you send them or even change the communication method to a phone call to re-engage
  • 6. Check  Your  Content Your content is one of the biggest factors that will have an impact on your delivery rates. Review the email and keep your content spam filter friendly. Avoid spam trigger words and too many of the same characters such as ‘!!!!!!!’.
  • 7. Manage  Bounces To ensure you keep only valid email addresses it is essential to have a system with automatic bounce management that intelligently recognises delivery errors. Soft bounces are recognised by the recipient’s mail server but are returned to the sender because the mailbox is either full or temporarily unavailable. Hard bounces are addresses denied for delivery due to invalid emails or an unexpected error during sending.
  • 8. Manage  Email  Frequency You need to find the right frequency to stay top of mind but not overload your prospects with emails. Email frequency should be influenced by a range of factors but the best advice is to test your email marketing and segment your audience so that messages are tailored based on their behaviour and engagement.
  • 9. Measuring  Deliverability Measuring deliverability after a campaign is sent out is essential. It allows you to see how many people actually received the email, opened it, clicked on a link, unsubscribed or marked it as spam.Therefore you can also measure ROI and see which kind of emails work best for you and are worth your time and effort.
  • 10. Knowing  your  prospects  is  great,   but  knowing  how  they  behave  is   even  better