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Jacque s Folon Partner Edge Consulting Professeur à  l’ICHEC, ISFSC Professeur invité à l’Université de Metz De la culture d’entreprise  Au Storytelling Management
Plan ,[object Object],[object Object],[object Object]
C’est quoi la culture d’entreprise? L’histoire des six singes
DEFINITION
Ca se voit ? ,[object Object]
Comment cela se passe-t-il dans votre organisation? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Comment définiriez-vous la culture de votre organisation en une ou deux phrases?
Culture ou cultures? nationalité Profession entreprise Religion Sexe
 
C’est quoi la culture? ,[object Object],[object Object],[object Object],[object Object],Source http://www.slideshare.net/preciousssa/hofstede-cultural-differences-in-international-management
Niveau et fonction de la Culture: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Eléments de la culture ,[object Object],[object Object],[object Object],[object Object]
Rites et cérémonies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HISTOIRES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SYMBOLES
Tabous
En quoi ça vous concerne? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Quelles consequences? ,[object Object],[object Object],[object Object],[object Object],[object Object]
ETUDIANTS ENSEIGNANTS-CHERCHEURS EMPLOYEURS OUTILS DE COMMUNICATION CULTURE UNIVERSITAIRE CULTURE D ’ENTREPRISE De la recherche d’emploi à l’emploi Source:ens.univ-rennes1.fr/eea/.../COURS_INTRODUCTIF_eea. ppt
CULTURE UNIVERSITAIRE CULTURE D ’ENTREPRISE VOTRE HISTOIRE DE VIE  CV IDENTITE ET PROJET PERSONNEL PROJET PROFESSIONNEL PROCESSUS D ’INSERTION PROFESSIONNELLE FILIERE D ’ETUDE MASTER 1 MASTER 2 IDENTITE ET PROJET DE L ’EMPLOYEUR PROJET DE RECRUTEMENT ACTIVITE METIER PRODUIT, SYSTEME PROFIL DE POSTE OFFRE  DE COMPETENCES OFFRE D ’EMPLOI PROCESSUS DE RECRUTEMENT Cursus de formation  disciplines, connaissances stages, projets diplômes Compétences expérience, évolution fonctions contexte besoins, attentes Communiquer ==>langage commun Motivation Plaquettes sites web projets d’entreprise GRH Source:ens.univ-rennes1.fr/eea/.../COURS_INTRODUCTIF_eea. ppt
culture et entretien d’embauche
US  vs French corporate culture
Though growing rapidly, Google still maintains a small company feel. At the Googleplex headquarters almost everyone eats in the Google café (known as "Charlie's Place"), sitting at whatever table has an opening and enjoying conversations with Googlers from all different departments. Topics range from the trivial to the technical, and whether the discussion is about computer games or encryption or ad serving software, it's not surprising to hear someone say, "That's a product I helped develop before I came to Google." Google's emphasis on innovation and commitment to cost containment means each employee is a hands-on contributor. There's little in the way of corporate hierarchy and everyone wears several hats. The international webmaster who creates Google's holiday logos spent a week translating the entire site into Korean. The chief operations engineer is also a licensed neurosurgeon. Because everyone realizes they are an equally important part of Google's success, no one hesitates to skate over a corporate officer during roller hockey. Google's hiring policy is aggressively non-discriminatory and favors ability over experience. The result is a staff that reflects the global audience the search engine serves. Google has  offices  around the globe and Google engineering centers are recruiting local talent in locations from  Zurich  to  Bangalore . Dozens of languages are spoken by Google staffers, from Turkish to Telugu. When not at work, Googlers pursue interests from cross-country cycling to wine tasting, from flying to frisbee. As Google expands its development team,  it continues to look  for those who share an obsessive commitment to creating search perfection and having a great time doing it.
[object Object],[object Object],[object Object]
Le storytelling
« … le récit est présent dans tous les temps, dans tous les lieux, dans toutes les sociétés; le récit commence avec l’histoire même de l’humanité; il n’y a jamais eu nulle part aucun peuple sans récit » Roland Barthes: introduction à l’analyse structurale du récit, Seuil, Paris, 1991 Crédit : http://media.photobucket.com/image/roland%20barthes/nikkistardust/230px-RolandBarthes.jpg?o=1
Storytelling : art de raconter des histoires Sunil Kumar
Story quoi? ,[object Object],[object Object],Image:http://site.voila.fr/sacahistoires/images/F.Bergamini_Le_conteur_20x32.jpg
Shannon Thunderbird SOURCE: http://www.slideshare.net/eeisenrich11/writing-in-the-21st-century-final-storytelling-ppt-presentation
SOURCE: http://www.slideshare.net/eeisenrich11/writing-in-the-21st-century-final-storytelling-ppt-presentation
 
SOURCE: http://www.slideshare.net/eeisenrich11/writing-in-the-21st-century-final-storytelling-ppt-presentation
SOURCE: http://www.slideshare.net/eeisenrich11/writing-in-the-21st-century-final-storytelling-ppt-presentation
SOURCE: http://www.slideshare.net/eeisenrich11/writing-in-the-21st-century-final-storytelling-ppt-presentation
Aujourd’hui…
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cognitive psychologist    Donald  Norman (1993)  "Stories aren't better than logic;  logic isn't better than stories.  They are distinct;  they both emphasize different criteria. I think it very appropriate that both be used in decision-making settings.  In fact, I rather like the ordering that often happens, usually accidentally:  First the data and the logical analysis,  then the stories.  Yes, let the personal, emotional side of decision making have the last word."
UTILE  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Crédit : http://thinkmarketing.org/files/testimage1.jpg
Les différents types de storytelling
Les marques et le storytelling Des campagnes  marquées par le storytelling
Les marques et le storytelling Les marques fondées sur le storytelling
Identification
Créer un univers
Identité liée à l’histoire de l’entreprise
Les histoires des clients
Crédit: http://www.pausecafeblog.com/images/2007/july/12/iphoneblender.jpg Les histoires de produit
 
Une mauvaise histoire !
 
La politique et le storytelling ,[object Object],[object Object],[object Object],[object Object],[object Object]
Crédit: http://www.info2tv.fr/wp-content/uploads/2009/07/20090726_nicolas_sarkozy.jpg
 
 
 
SPF ECONOMIE
 
Les types d’histoires ,[object Object],[object Object],[object Object],[object Object],[object Object]
POURQUOI UTILISER  LE STORYTELLING?
UNE ORGANISATION A VECU DES HISTOIRES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: http://www.delhaizegroup.com/images/Founders.jpg
Copyright © 2009 SOURCE;  http://www.slideshare.net/rafstevens/bemore-in-1-minute-storytelling
Copyright © 2009 SOURCE:  http://www.slideshare.net/rafstevens/bemore-in-1-minute-storytelling
Crédi: http://www.kryogenix.org/code/Jackfield%20and%20Python/pix/wownow.jpg
TROIS PRINCIPES  Selon WWW.BEMORE.BE   1  core message SOURCE:  http://www.slideshare.net/rafstevens/bemore-in-1-minute-storytelling
2 An inspiring story SOURCE:  http://www.slideshare.net/rafstevens/bemore-in-1-minute-storytelling
3 Uniform storytelling SOURCE:  http://www.slideshare.net/rafstevens/bemore-in-1-minute-storytelling
Storytelling and knowledge sharing ,[object Object]
Barriers to knowledge sharing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge sharing: the key to quality Retha Snyman (msnyman@postino.up.ac.za)(rsnyman@lantic.net) Dept of Information Science University of Pretoria
Tools & Techniques   … ,[object Object],[object Object],[object Object],[object Object],Knowledge sharing: the key to quality Retha Snyman (msnyman@postino.up.ac.za)(rsnyman@lantic.net) Dept of Information Science University of Pretoria
Tools & Techniques … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge sharing: the key to quality Retha Snyman (msnyman@postino.up.ac.za)(rsnyman@lantic.net) Dept of Information Science University of Pretoria
Conclusion
Que faire concrètement? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Source : ttp://4.bp.blogspot.com/_tSCCV9JgfH0/Sfdx1vrgOvI/AAAAAAAAC6U/-z4dGW306eM/s400/communication+web+2.0.jpg
QUESTIONS ?
 

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culture d'entreprise et storytelling