Interloc overview short talk at Facilities Management Maximo Users Group 2018

1. Interloc Solutions
FMMUG18 :: Seattle 1

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About Interloc
• IBM Gold Accredited
• IBM International Maximo OEM
• Active Industry & User Community Advocates
• 12 Years Maximo Services & Mobility Expertise
• Mobile Informer-Next generation Maximo mobility
• Full Lifecycle Support Capabilities
• Level I&II Maximo Support
• 24 x 7 x 365 Live Support
• Maximo Hosting and SaaS Provider

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Selected Informer Clients

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Successful Mobility for Maximo
 Establishes a specific vision of your business usage process(es) to mobilize
 Provides purpose built mobile applications
 Maintains clear definition and boundaries of what is not in scope
 Provides a tangible benefit to someone
 Critical to identify who that someone is. (worker, supervisor, management)
 Is technically and operationally sustainable
 Transparent and seamless Online/Offline User Experience

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What Is Informer?
 A comprehensive mobility platform built entirely within Maximo, for Maximo
 Deployed within existing Maximo implementation, requiring no additional server
infrastructure
 Scalable, secure, real time data collection
 Managed as a Maximo application, from within Maximo administrative module
 Consists of 3 Components
 Server (built on Maximo-based web services, provides user and device management)
 SDK (allows cross-platform development of mobile applications)
 Native mobile applications

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What Does Mobile Informer Provide?
 Access to all Maximo capabilities through Maximo Business Objects
 Includes industry-specific solutions, add-ons, and customizations
 An architecture to scale naturally with your Maximo implementation.
 Fully supports clustered environments and is designed for process
isolation
 A version agnostic and independent mobility solution, decoupled from core
Maximo upgrades
 Native applications with intuitive and responsive user interfaces.
 Secure communication with end-to-end encryption
 Extends Maximo to iOS/Android platforms

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Technical Considerations for Successful Mobility
 Guarantee Seamless Online/Offline User Experience
 Keeps your data secure
 Is scalable with standard Maximo architecture
 Is compatible with your current infrastructure
 Provides operational and transactional visibility
 Provide tools for troubleshooting and error management

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Informer Architecture

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How are Informer Applications Delivered
 Informer Framework Applications
 Design to provide a baseline application that can be extended for specific business
processes
 Purpose Built
 Designed from the ground up to meet exact requirements

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Informer Supports Diverse Technical Requirements
 Disconnected GIS
 Barcode Scanning and Printing
 NFC & RFID Integration
 Fingerprint Authentication
 Speech to Text
 Redline & Attach Photos

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Thank You!
Scott Peluso
speluso@interlocsolutions.com

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Case Study: New York City Housing Authority (NYCHA)
Customer Summary:
 Facilities maintenance and inspections
 700,000 apartments, 1.5 million unique assets
 100,000+ work order transactions daily
Specific Challenges to Adoption:
 Reluctant, legacy work force
 100% paper based maintenance processes

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NYCHA Key Success Points
 Improved public relations
 Improved rental conditions
 Reduction in time of work order processing to close from 6 months in
some cases to same day
 Independent NYCHA ROI estimates $9 million first year savings
 Reinvestment of that savings in NYCHA infrastructure
 NYCHA video

14. Case Study: Amtrak
Customer Summary:
• 550 Track Miles
• 17.1 Million Riders in the Northeast Corridor (Washington, DC to
Boston) – 2015
• Federal Mandate to Conduct Electric Traction Inspections
Specific Challenges to Adoption:
• Cumbersome Existing Legacy Third-Party Mobile Platform

15. Amtrak Key Success Points
• 100% Increase in Mobile Usage
• Accurate and Timely Data Capture for Engineering
• Reduction of Business Process Customizations in Core Maximo
Implementation
• Reduction in Third-Party Application Support Overhead Costs
• Protection from Loss of Data that Occurred from Prior Third-Party
Mobile Platform

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Mobile Informer Software Licensing
 Authorized Informer Licensed User/1:1 correspondence with client’s
Maximo licensing of those mobile users
 Interloc holds a global IBM OEM/ASL contract to affordably bundle
Mobile Informer with Maximo Express licensing
 Authorized Informer Licensed Users receive OOB apps at no cost

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Mobile Informer Software Licensing
 All purpose-built applications deployed to an Authorized Informer
Licensed User incur no additional licensing costs
 Service Requester i311 application has server cost discounted
proportionately down to no cost for Authorized User client adopters
(based on quantity)
 All code for OOB and purpose-built applications provided to client

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Competency Driven Practices
 Facilities Management
 Transportation
 Asset Management
 IT Asset Management
 Reliability
 Health, Safety and Environment Manager
 Reporting Mandates, Maximo Centric solutions
 Compliance (EPA, FAA, others)

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Industry Focused Expertise
 Governments
 Utilities
 Aviation
 Airports
 Rail
 Fleet Management
 Oil and Gas
 Pharma, Life Sciences
 Manufacturing
 Federal Programs and Partnerships