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     Social media for events




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  redistributed	
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  express	
  	
  wri<en	
  authority	
  and	
  commercial	
  
                            compensa8on	
  of	
  FACTOR168	
  A.T.F.	
  The	
  Factor	
  168	
  
                                  Trust	
  and	
  is	
  	
  subject	
  to	
  commercial	
  in	
  confidence	
  
                        provisions	
  and	
  the	
  terms	
  and	
  condi8ons	
  of	
  FACTOR168	
  
                          Crea8ve	
  Event	
  Company..	
  Your	
  use	
  of	
  this	
  document	
  
                        cons8tutes	
  your	
  agreement	
  to	
  the	
  se	
  Terms	
  of	
  Service.	
  
                                     ©	
  FACTOR168	
  Crea8ve	
  Event	
  Company	
  2011	
  
2!


                    Modern	
  ‘GLOCAL’	
  Communica8ons	
  
                    	
  
                    •  With	
  the	
  rise	
  of	
  the	
  ‘networked	
  
                         individual’,	
  wide	
  spread	
  adop8on	
  
                         of	
  smartphones,	
  and	
  the	
  burring	
  
                         of	
  personal	
  and	
  professional	
  
                         environments	
  –	
  social	
  media	
  key	
  
                         to	
  business	
  communica8ons.	
  

                    •  Social	
  Media	
  is	
  immediate,	
  
                       communal,	
  and	
  conversa8on	
  
     Social Media      driven	
  through	
  networked	
  
                       collabora8on	
  and	
  ac8ve	
  
                       par8cipa8on.	
  
3!

     	
  
     •  Low	
  entry	
  barriers,	
  ability	
  to	
  go	
  beyond	
  
          boundaries	
  of	
  exis8ng	
  ins8tu8ons	
  

     •  ShiU	
  from	
  command	
  &	
  control	
  mass	
  
        produc8on	
  to	
  a	
  more	
  transparent,	
  
        customized	
  segmenta8on	
  outlook.	
  

     •  Best	
  prac8ces	
  openly	
  shared	
  with	
  
        informal	
  membership	
  &	
  mentorship	
  –	
  
        rise	
  of	
  organiza8onal	
  crea8vity	
  &	
  
        individual	
  innova8on.	
  	
  

     •  Effec8ve	
  at	
  eleva8ng	
  personal	
  profile	
  
        and	
  contribu8ng	
  to	
  brand	
  value	
  

     •  Creden8als	
  and	
  Personality	
  based.	
  
4!


                                                                                Paper.li	
  
      LinkedIn	
                         TwiGer	
  
       Groups	
  

                      LinkedIn	
                                                                 Facebook	
  
                                                                      4Square	
  
                       Profile	
  


                                                                                       Facebook	
  
       Flikr,	
  Last	
  FM,	
                                                         ‘Fan’Page	
                Klout	
  
         Instagr.am	
  
                                                      Hootsuite	
  

                                                                                                               Empire	
  
        YouTube	
  
                                                                                                               Avenue	
  
                                                                                    Membership	
  
                                                                                     Presence	
  
     Flavors.                                         WEB	
                                            Passive	
  
       me	
                           Blog	
          PAGE	
                                           Online	
  
                About.               Social	
                                                        Directories	
  	
  
                 me	
                Page	
  
5!




        e so cial
     Th
         urs ome
      fo
6!




             LinkedIN
•  Develop	
  a	
  100%	
  Profile	
  

•  Power	
  of	
  Tes8monials	
  Important	
  

•  Join	
  &	
  Par8cipate	
  in	
  Linkedin	
  Groups	
  

•  Create	
  Business	
  LinkedIn	
  profile	
  

•  Share	
  Posts	
  across	
  Groups	
  
7!



•  Separate	
  Personal	
  and	
  Professional	
     facebook
   Space	
  through	
  Professional	
  ‘Fan’	
  
   Page	
  	
  

•  Encourage	
  fan	
  par8cipa8on,	
  
   fostering	
  dialogue,	
  polling	
  

•  Promote	
  through	
  targeted	
  
   adver8sement	
  and	
  own	
  broad	
  
   based	
  network	
  linking.	
  

•  Complement	
  Company	
  web	
  page	
  
8!




             twitter
•  Personal	
  &	
  Professional	
  Handles	
  

•  Limit	
  to	
  140	
  characters	
  but	
  use	
  
   less	
  for	
  RT	
  comments	
  

•  Employ	
  hashtags	
  for	
  industry	
  
   groups	
  such	
  as	
  #ISES	
  #Eventprofs	
  

•  Employ	
  tools	
  such	
  as	
  lists,	
  Twit	
  
   Cleaner,	
  TwitPic,	
  Paper.Li	
  to	
  
   be<er	
  op8mise	
  twibeeds	
  
9!



                    YouTUBE
     •  Create	
  YouTube	
  Channel	
  

     •  Ensure	
  You	
  Have	
  Permissions	
  

     •  Brand	
  Proprietary	
  Videos	
  

     •  Give	
  Credit	
  and	
  be	
  Prepared	
  to	
  
        replace	
  soundtracks	
  

     •  Consider	
  VIMEO	
  as	
  a	
  ‘mirror’	
  	
  
10!




          art o   f the
      The
           d igital
            vers  ation
        con
11!



      Strong content =
       strong presence
       •  Reflect	
  Your	
  Personality	
  

       •  Have	
  an	
  Opinion	
  

       •  Be	
  Entertaining	
  &	
  Informa8ve	
  

       •  Always	
  Give	
  Credit	
  &	
  Play	
  Nice	
  

       •  Imagery	
  IS	
  Everything	
  
12!




      engagement
•  Leverage	
  off	
  your	
  network’s	
  
   network	
  for	
  greater	
  coverage	
  

•  Avoid	
  ‘me	
  toos’	
  

•  Avoid	
  ‘spamming’	
  and	
  stalking	
  

•  Acknowledge	
  ‘reach-­‐outs’,	
  
   Extend	
  rela8onships	
  and	
  ‘soU’	
  
   touch	
  regularly	
  

•  Don’t	
  waste	
  people’s	
  8me	
  
13!




	
  
                                                             Digital identity
•  Be	
  Authen8c	
  –	
  be	
  consistent	
  with	
  
     your	
  brand	
  iden8ty,	
  the	
  culture	
  of	
  
     your	
  business	
  and	
  your	
  own	
  
     dis8nct	
  personality	
  
	
  
•  Make	
  dis8nc8ons	
  between	
  
     business	
  and	
  individual	
  presence	
  

•  Less	
  is	
  almost	
  always	
  More	
  
14!


ACTIVE	
  
•  Contribu8ng	
  construc8ve	
  comments	
  
     on	
  blogs,	
  Facebook	
  and	
  LinkedIn	
  
     Groups	
  
	
  
•  Employ	
  ‘Gravatar’	
  for	
  branding	
  
•  Website	
  Blog	
  	
  
•  Instant	
  Landing	
  Pages	
  –	
  about.me	
  
	
  
PASSIVE	
  
•  Associa8on,	
  directory,	
  event	
  
     par8cipa8on	
  lis8ngs	
  –	
  be	
  astute	
  

•  Ac8vity	
  broadcasted	
  on	
  services	
  sites	
  
   such	
  as	
  LastFM,	
  Kiva	
  
	
  
15!



      Bringing it all together
            •  Employ	
  Social	
  Media	
  dashboards	
  
               such	
  as	
  HootSuite	
  to	
  assist	
  in	
  the	
  
               distribu8on	
  and	
  management	
  of	
  
               your	
  communica8on	
  flow	
  

            •  Determine	
  your	
  ‘post’	
  frequency	
  

            •  Determine	
  your	
  ‘final’	
  network	
  
               des8na8on	
  -­‐	
  which	
  should	
  be	
  
               your	
  company	
  website	
  or	
  instant	
  
               ‘landing’	
  page.	
  	
  
16!


                                                                                 Paper.li	
  
       LinkedIn	
                          TwiGer	
  
        Groups	
  

                        LinkedIn	
                                                                 Facebook	
  
                                                                        4Square	
  
                         Profile	
  


                                                                                         Facebook	
  
        Flikr,	
  Last	
  FM,	
                                                          ‘Fan’Page	
                Klout	
  
          Instagr.am	
                                  Hootsuite	
  

                                                                                                                 Empire	
  
          YouTube	
  
                                                                                                                 Avenue	
  
                                                                                      Membership	
  
                                                                                       Presence	
  
      Flavors.                                          WEB	
                                            Passive	
  
        me	
                            Blog	
          PAGE	
                                           Online	
  
                  About.               Social	
                                                        Directories	
  	
  
                   me	
                Page	
  
17!
18!




      measurement
•  Number	
  of	
  Followers/Likes	
  

•  Number	
  of	
  Conversa8ons	
  and	
  
   ul8mately	
  poten8al	
  business	
  

•  All	
  Social	
  Media	
  Plaborms	
  have	
  
   sta8s8cs	
  inbuilt	
  	
  

•  Klout	
  –	
  reasonable	
  overview	
  

•  Empire	
  Avenue	
  –	
  odd	
  but…	
  
19!




      Are you prepared
       to invest the
        time and the
           effort?
      Consistency is the key!
20!



      Social media Event practices
                  FOURSQUARE	
  
                  -­‐	
  GPS	
  des8na8on,	
  crowd	
  sourcing,	
  Badges	
  
                  	
  
                  FACEBOOK	
  &	
  LinkedIN	
  	
  
                  –	
  event	
  scheduling/promo8on	
  
                  –	
  	
  imagery	
  
                  	
  
                  TWITTER	
  	
  
                  –	
  event	
  dialogue	
  with	
  #	
  hash	
  tags	
  
                  	
  
                  IML	
  Polling	
  –	
  Shakespeare	
  -­‐	
  QR	
  Codes	
  
21!




                                                  Linkage
                         Social	
  Media	
  Dashboard	
     Twi<er	
  Tools	
  
                         h<ps://hootsuite.com/login	
       h<p://paper.li/	
  
COURTESY OF ISTOCK.COM




                         Online	
  Presence	
               h<p://thetwitcleaner.com/	
  
                         h<ps://www.linkedin.com/	
         h<p://twitpic.com/	
  
                         h<p://www.facebook.com/	
          Influence	
  Measurement	
  
                         h<p://twi<er.com/	
                h<p://klout.com/home	
  
                         h<p://www.youtube.com/	
           h<p://empireavenue.com/	
  
    STAFF IMAGES




                         h<p://instagr.am/	
                Instant	
  Social	
  Media	
  Page	
  
                         h<p://www.flickr.com/	
             h<ps://about.me/	
  
                         h<p://www.last.fm/home	
           h<p://flavors.me/	
  
                         	
                                 	
  
22!




      Content is
        Mission
        critical
23!




      FACTOR168 CREATIVE EVENT COMPANY
       www.factor168.com
                Sensational events
           through powerful experiences

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Social Media for Events Guide

  • 1. 1! Social media for events Fair  Use   This  document  has  been  prepared  specifically  for  your   exclusive  presenta8on.    The  document  and    contents   cannot  be  presented  to,  copied,  redistributed  without   the  express    wri<en  authority  and  commercial   compensa8on  of  FACTOR168  A.T.F.  The  Factor  168   Trust  and  is    subject  to  commercial  in  confidence   provisions  and  the  terms  and  condi8ons  of  FACTOR168   Crea8ve  Event  Company..  Your  use  of  this  document   cons8tutes  your  agreement  to  the  se  Terms  of  Service.   ©  FACTOR168  Crea8ve  Event  Company  2011  
  • 2. 2! Modern  ‘GLOCAL’  Communica8ons     •  With  the  rise  of  the  ‘networked   individual’,  wide  spread  adop8on   of  smartphones,  and  the  burring   of  personal  and  professional   environments  –  social  media  key   to  business  communica8ons.   •  Social  Media  is  immediate,   communal,  and  conversa8on   Social Media driven  through  networked   collabora8on  and  ac8ve   par8cipa8on.  
  • 3. 3!   •  Low  entry  barriers,  ability  to  go  beyond   boundaries  of  exis8ng  ins8tu8ons   •  ShiU  from  command  &  control  mass   produc8on  to  a  more  transparent,   customized  segmenta8on  outlook.   •  Best  prac8ces  openly  shared  with   informal  membership  &  mentorship  –   rise  of  organiza8onal  crea8vity  &   individual  innova8on.     •  Effec8ve  at  eleva8ng  personal  profile   and  contribu8ng  to  brand  value   •  Creden8als  and  Personality  based.  
  • 4. 4! Paper.li   LinkedIn   TwiGer   Groups   LinkedIn   Facebook   4Square   Profile   Facebook   Flikr,  Last  FM,   ‘Fan’Page   Klout   Instagr.am   Hootsuite   Empire   YouTube   Avenue   Membership   Presence   Flavors. WEB   Passive   me   Blog   PAGE   Online   About. Social   Directories     me   Page  
  • 5. 5! e so cial Th urs ome fo
  • 6. 6! LinkedIN •  Develop  a  100%  Profile   •  Power  of  Tes8monials  Important   •  Join  &  Par8cipate  in  Linkedin  Groups   •  Create  Business  LinkedIn  profile   •  Share  Posts  across  Groups  
  • 7. 7! •  Separate  Personal  and  Professional   facebook Space  through  Professional  ‘Fan’   Page     •  Encourage  fan  par8cipa8on,   fostering  dialogue,  polling   •  Promote  through  targeted   adver8sement  and  own  broad   based  network  linking.   •  Complement  Company  web  page  
  • 8. 8! twitter •  Personal  &  Professional  Handles   •  Limit  to  140  characters  but  use   less  for  RT  comments   •  Employ  hashtags  for  industry   groups  such  as  #ISES  #Eventprofs   •  Employ  tools  such  as  lists,  Twit   Cleaner,  TwitPic,  Paper.Li  to   be<er  op8mise  twibeeds  
  • 9. 9! YouTUBE •  Create  YouTube  Channel   •  Ensure  You  Have  Permissions   •  Brand  Proprietary  Videos   •  Give  Credit  and  be  Prepared  to   replace  soundtracks   •  Consider  VIMEO  as  a  ‘mirror’    
  • 10. 10! art o f the The d igital vers ation con
  • 11. 11! Strong content = strong presence •  Reflect  Your  Personality   •  Have  an  Opinion   •  Be  Entertaining  &  Informa8ve   •  Always  Give  Credit  &  Play  Nice   •  Imagery  IS  Everything  
  • 12. 12! engagement •  Leverage  off  your  network’s   network  for  greater  coverage   •  Avoid  ‘me  toos’   •  Avoid  ‘spamming’  and  stalking   •  Acknowledge  ‘reach-­‐outs’,   Extend  rela8onships  and  ‘soU’   touch  regularly   •  Don’t  waste  people’s  8me  
  • 13. 13!   Digital identity •  Be  Authen8c  –  be  consistent  with   your  brand  iden8ty,  the  culture  of   your  business  and  your  own   dis8nct  personality     •  Make  dis8nc8ons  between   business  and  individual  presence   •  Less  is  almost  always  More  
  • 14. 14! ACTIVE   •  Contribu8ng  construc8ve  comments   on  blogs,  Facebook  and  LinkedIn   Groups     •  Employ  ‘Gravatar’  for  branding   •  Website  Blog     •  Instant  Landing  Pages  –  about.me     PASSIVE   •  Associa8on,  directory,  event   par8cipa8on  lis8ngs  –  be  astute   •  Ac8vity  broadcasted  on  services  sites   such  as  LastFM,  Kiva    
  • 15. 15! Bringing it all together •  Employ  Social  Media  dashboards   such  as  HootSuite  to  assist  in  the   distribu8on  and  management  of   your  communica8on  flow   •  Determine  your  ‘post’  frequency   •  Determine  your  ‘final’  network   des8na8on  -­‐  which  should  be   your  company  website  or  instant   ‘landing’  page.    
  • 16. 16! Paper.li   LinkedIn   TwiGer   Groups   LinkedIn   Facebook   4Square   Profile   Facebook   Flikr,  Last  FM,   ‘Fan’Page   Klout   Instagr.am   Hootsuite   Empire   YouTube   Avenue   Membership   Presence   Flavors. WEB   Passive   me   Blog   PAGE   Online   About. Social   Directories     me   Page  
  • 17. 17!
  • 18. 18! measurement •  Number  of  Followers/Likes   •  Number  of  Conversa8ons  and   ul8mately  poten8al  business   •  All  Social  Media  Plaborms  have   sta8s8cs  inbuilt     •  Klout  –  reasonable  overview   •  Empire  Avenue  –  odd  but…  
  • 19. 19! Are you prepared to invest the time and the effort? Consistency is the key!
  • 20. 20! Social media Event practices FOURSQUARE   -­‐  GPS  des8na8on,  crowd  sourcing,  Badges     FACEBOOK  &  LinkedIN     –  event  scheduling/promo8on   –    imagery     TWITTER     –  event  dialogue  with  #  hash  tags     IML  Polling  –  Shakespeare  -­‐  QR  Codes  
  • 21. 21! Linkage Social  Media  Dashboard   Twi<er  Tools   h<ps://hootsuite.com/login   h<p://paper.li/   COURTESY OF ISTOCK.COM Online  Presence   h<p://thetwitcleaner.com/   h<ps://www.linkedin.com/   h<p://twitpic.com/   h<p://www.facebook.com/   Influence  Measurement   h<p://twi<er.com/   h<p://klout.com/home   h<p://www.youtube.com/   h<p://empireavenue.com/   STAFF IMAGES h<p://instagr.am/   Instant  Social  Media  Page   h<p://www.flickr.com/   h<ps://about.me/   h<p://www.last.fm/home   h<p://flavors.me/      
  • 22. 22! Content is Mission critical
  • 23. 23! FACTOR168 CREATIVE EVENT COMPANY www.factor168.com Sensational events through powerful experiences