Highlights from the Social@Scale event at Experian in Costa Mesa, California.

1. Social@Scale at Experian

2. Getting ready for #SocialAtScale

3. When people are in stress, they want to talk to us.
@AbramoGuy
We have invested a lot in our customer service to take care of our customer.

4. You constantly change so your business has to change with you.
@NattieMoee

5. There is no longer digital marketing,
but rather marketing in a digital world.
@BrianHovis

6. Let the customer be the brand.
@ChamberlainWill

7. Be true to your brand voice in the right moment.
@margotenenbaum

8. Don’t store all your data in spreadsheets.
@nkvaavik

9. Increasingly, Facebook is saying you should
assume a day will come when organic reach is 0%.
@cbaccus

10. @BevJack
Beverly Jackson discusses Yahoo live events

11. Hosted by @KyleOsterman

12. #SocialAtScale