1. Customer Success Stories
www.exist.com
A track record of successful customer stories
We are technology innovators. Over our 11 year history, Exist has
focused on creating software that disrupt and impact the way our
customers do their businesses.
Established in 2001, we were the first software outfit in the Philippines to
establish an enviable Open Source capability. In 2005, we delivered a
revolutionary Java application platform, Gluecode Joe, which IBM bought in
the same year.
This earned us in 2006 the Red Herring Asia 100 award as one of the
promising startups that will lead the next wave of disruption and
innovation.
Again in 2007, we had another breakthrough with the development of the
first open source Service Oriented Architecture platform, LogicBlaze Fuse,
acquired by Iona in 2007, and subsequently acquired by Progress Software
in 2008.
Within a few short years, we had grown to become the requisite innovation
partner of software product vendors and technology start-ups;
consequently achieving ZDNet Asiaâs Top Asian TechnoVisionary award.
Essential to our success is our unique ability to create innovation platforms
with an Open Core strategy and an open source mindset. This
disruptive model gives customers, who are our business partners, their own
innovation engine that optimize their ROI.
In 2007, Exist delivered a groundbreaking solution for one of the leading
finance institutions in the US that marked our entry to the enterprise
market. And in 2008, the Philippines' Department of Trade and Industry
ranked Exist as the Most Progressive Homegrown Company in the field of
Software Development, outperforming hundreds of offshore development
companies in its class.
Today, we continue to deliver cost efficiencies for our business partners with
the highest level of technical expertise. With the help of our business
partners, weâve started to serve enterprise industry segments such as
Finance, Healthcare, Telecommunications, and Transport & Logistics.
Our commitment to our business partners has seen us form long-term
partnerships with many of them including IBM, National Payment Network,
Swiftstar, RMN, to name a few. We take pride in some of our client partners
who have grown with us while the bigger partners refer us to new business.
This is a testament of the collaboration, shared values, and the relationship
nurtured through the years.
Learn about the challenges that we have helped businesses
conquer and letâs talk about how we can help you.
Expertise in Delivering
Enterprise Solutions
We work with enterprises to develop
applications to serve their business
demands. We know that creating an
application is only half the battle;
and we go the extra mile by
providing technology consulting to
enable scalability, reduce costs, and
allow our customers to take
advantage of what they currently
have.
Our enterprise customers consider
us their technology partner.
According to them, Exist is an
indispensable architect who knows
technology inside and out.
A partial list of clients is outlined
below:
â´ National Payment Network,
a leading provider of loan
acceleration programs for the
auto industry in the US
â´ Swiftstar Logistics, a
transport and logistics company
that provides cargo forwarding,
warehousing, and supply chain
management services in more
than 20 major cities in the
Philippines
â´ One of the leading hospitals in
the Philippines, for which we
built a new healthcare system
that included admission,
ordering, billing, discharge, out-
patient and other subsystems,
and an ancillary results
management system
â´ The Philippine Star, a leading
publisher of newspapers and
magazines in the Philippines
â´ One of the leading telecom
providers in the Philippines, for
which we designed and
implemented portals and a
payment service platform.
2. Customer Success Stories
www.exist.com
Case Study - Finance
National Payment Network (NPN)
Development of CustomPay, a loan acceleration software
application for simplifying finances
Challenges
â´ NPN, a leading provider of loan acceleration programs for the auto
industry in the US, needed an integrated solution to facilitate process
innovation for customer and partner relations
â´ Confronted with aggravating manual tasks in the daily operations, the
company felt the need to enhance its existing back and front office loan
system by integrating its application tooling that included a CRM
application, in-house lender and drafting engine facilities, and different
client software applications from its affiliate banks
â´ Financial security is its primary focus and as such, NPN needed to
continuously implement state-of-the-art technologies and process
designs to ensure the integrity of all fund transfers
â´ NPN needed the solution to be implemented iteratively to clinch quick
wins on high-priority requirements
Need to automate and streamline your business processes? Visit
www.exist.com for information about how we can help. Or
contact us at info@exist.com.
Solution
â´ NPN made the strategic decision
to outsource development to Exist
after consulting with a previous
customer (of Exist)
â´ Exist contributed a total of 5
software engineers and an
architect; together with a project
manager from the customer's side,
they formed a joint project team
that worked through the
development phase
â´ Exist developed for NPN a secure,
fully managed and customizable
portal for loan payments,
implemented with Java and Ajax,
business layer on Spring
framework, data access layer
developed using Hibernate, and
database using Oracle
â´ The project was executed using
agile development model
Results
â´ Phase 1 of the project that included
components for customer service,
partner account management, and
integration with bank affiliates was
delivered in 6 months --
accomplishing the project on time
â´ Succeeding development phases
were meritorious; Exist has
successfully implemented the
application and delivered it to the
customer
â´ With the help of Exist, NPN is now
able to offer the most advanced,
secure automatic debit technology
to its customers
â´ Using CustomPay has transformed
formerly manual processes into
streamlined, efficient operations
â´ NPN has shifted its focus from
admin to higher-value activities
that directly benefit the company
â´ CustomPay has helped thousands
of NPN customers take real control
of their core loans, retire their
debts faster, and manage their
finances more effectively
3. Customer Success Stories
www.exist.com
Case Study - Healthcare
Leading hospital in the Philippines Partners with Exist to Deliver
World-Class Healthcare Application to Clients
Challenges
â´ Faced with a portfolio of incompatible legacy systems that hindered its
ability to compete, the customer required a radical improvement of its
healthcare system in order to operate more effectively
â´ Customer sought to have a high quality web-enabled system (for its new
facility) that will be capable of seamlessly integrating and interfacing with
external systems
â´ Requirements for usability, reliability, performance, and scalability of the
software solution were very high
â´ The customer's in-house development team -- plagued by ineffective
testing mechanisms and prolonged testing cycles -- fell short of the
expertise needed to move the project forward
â´ Requirements often changed and rapid time to market was
indispensable; customer needed to work with a team that can rapidly
deliver a technically challenging solution
Solution
â´ Following an endorsement from one of Exist's respected partners, the
customer made the move to outsource one module to accelerate the
development of its new system
â´ Exist was tasked to work on a small project at the onset and succeeded in
proving its capacity to innovate and deliver
â´ Given Exist's experience, the customer eventually turned to Exist to fully
develop its new hospital management software solution
â´ Working collaboratively with the customer's Business and Systems
Analysts, the Exist team conducted a review and established with the
customer the overall technical architecture for the new system
â´ In-house engineers played a supporting role while the internal QA team
played an instrumental job during post-development iterations
â´ Best practices were shared to the in-house development and QA teams
Results
â´ Based on a 9-month engagement -- including both a design and a rapid
development phase, the new healthcare system, which included
admission, ordering, billing, discharge, out-patient and other
subsystems, and an ancillary results management system were deployed
in production at the customer's newest facility, in time for launch
â´ Addressing the inherent limitations of the legacy system, the new system
promoted efficiency and provided management with timely, accurate,
and complete reporting of information
â´ Customer commends the Exist team's outstanding capabilities as the
perfect complement to the excellent patient care that it has always been
recognized for
â´ The created solution became an important instrument for the client to
strengthen its market position and significantly improve operations
Looking to gain competitive edge in your market? Visit
www.exist.com for information about how we can help. Or
contact us at info@exist.com.
HEALTHCARE
Demand for top-of-the-line
healthcare services is continuously
increasing and advances in
technologies have intensified
competition in the industry.
Healthcare institutions need to
effectively implement top-notch
technologies and systems with high
levels of quality and efficiencies to
gain competitive advantage over
other healthcare institutions.
How We Can Help
â´ Exist can help you identify
specific needs and design a
solid foundation on which to
build world-class healthcare
solutions
â´ Our deep experience in the
crucial components of healthcare
applications enables you to
focus on higher-value
business requirements
â´ Our technical expertise helps
ensure a successful product
outcome -- high-quality
healthcare software solutions
that match, if not exceed, what is
envisioned
â´ Implementation of agile
development along with best
practices in software
development, distributed project
development, unified
communication network, risk
mitigation strategies, and
comprehensive project
documentation lays a solid,
flexible foundation for your
organizationâs capacity to
improve time to market
â´ Existâs automated build and test
tooling, and quality assurance
methodologies and experts
ensure world-class
applications that conform to
requirements, standards,
and objectives
4. Customer Success Stories
www.exist.com
Case Study - Transport & Logistics
Swiftstar Logistics
Development of a Web-enabled Logistics Management System
Challenges
â´ As a transport and logistics company that provides cargo forwarding,
warehousing, and supply chain management services in more than 20
major cities in the Philippines, Swiftstar wanted to manage more
efficiently and effectively its logistics operations in order to provide better
customer service
â´ Swiftstar sought to have an online system for placing and tracking orders
for transportation of cargoes to replace error-prone, unsecured,
rudimentary spreadsheet documents
â´ Swiftstar needed a solution that addressed its unique business processes
â´ Rapid business growth necessitated usability and scalability in the
logistics management software solution
Solution
â´ Given Exist's capability in delivering high-quality enterprise software
solutions, the customer selected Exist to develop its logistics
management software
â´ An Exist innovation pod composed of software engineers and an architect
was built; the team worked collaboratively with the customer in
transforming business requirements into usable software functionalities
â´ Exist developed for Swiftstar an easy-to-use, fully manageable system
implementing technologies such as Java, Spring, Jetty, Hibernate, and
Postgres
â´ The project was executed using the agile software model
Results
â´ Phase 1 of the project was delivered over a period of six months; the
projectâs agile and iterative qualities enabled frequent release of small
changes that made transitioning to the new system hassle-free
â´ After the successful deployment of the project, Exist started a long-term
development engagement with the customer building out additional
functions as needed
â´ From a crude to a fully integrated and automated booking and
monitoring system, Swiftstar now has achieved greater management
insight and efficiency over its operations
â´ Swiftstar has effectively streamlined the training of new employees,
subsequently creating more sales opportunities
Looking to automate and streamline business operations? Visit
www.exist.com for information about how we can help. Or
contact us at info@exist.com.
Development of a web CMS
using Alfresco and Liferay
Challenges
â´ Customer needed a global-scale
content management system
(CMS) that allowed for user
participation to form a cumulative
knowledge base
â´ Solution has to organize and
manage the efforts of the customer
across dozens of marketplaces;
should be reliable and required for
rich media functionality in
delivering content to end users
â´ Company needed to improve the
quality of information shared
among its global departments
Solution
â´ Exist designed the architecture of
the system to leverage open source
solutions such as Alfresco (as the
document library) and Liferay (as
main framework) to improve time
to market
â´ Outside of the file upload and
version capabilities provided by
Alfresco, the project -- essentially a
portlet running in Liferay --
included components that allowed
for comments, search, rating
(mark as favorite), and viewing of
PDF files, made available using
Flash
â´ Exist utilized Spring Portlet MVC,
Hibernate, and DWR for
communicating with Alfresco from
the portlet while front-end was
developed with Ajax, Flash, and
HTML technologies
Results
â´ CMS was delivered on time and
within the budget limits
â´ Customer was able to enhance
user participation and
collaboration using an online
platform that enabled an easy-to-
use interface, utilizing rich media
technologies
5. Customer Success Stories
www.exist.com
Case Study - Telecommunications
Designed and implemented portals and a payment service
platform for a leading telco company in Asia Pacific
Challenges
â´ The project required for the Exist team to work on a component of a
vendor portal that will enable merchants, such as phone reload shops, to
buy and manage purchases and payments online.
â´ These merchants are customers of a telecoms provider in the Philippines
Highlights
â´ The payment service facilitates and provides transaction management
services for purchases of load wallets and other products from the
customer for their network of merchants
â´ Components of the payment service include: payment authorization,
fraud detection, request for payment transaction data/history (credit
card and via the customerâs digital currency, recurring payments), billing
management, handling dynamic (and conditional) discounts and promos
pricing management (customer and merchant defined), billing/
transaction reporting, transaction notifications via email and SMS, User
Management, and web integration services for: security / public cloud
authorization, Admin Directory, single sign-on (SSO), and integration
with the customerâs supplied shopping cart and / or API's for merchant
supplied carts
â´ Liferay, an open-source enterprise portal, was used to develop the said
vendor portal; data/content (notifications and alerts), products and
pricing, discounts and promos, as well as fraud detection rules and basic
rules for pricing and recurring payments were executed in Java
â´ Team of 6 composed of project manager, team lead / architect, three Java
developers and a quality assurance specialist worked on the project
â´ Project took approximately 5 months to finish
Testing in Agile
Software Development
â´ Exist has deployed a dedicated QA
team to help Ace Metrix with
functional testing. Exist is also
exploring automated testing
opportunities on their platform.
â´ Ace Metrix is the new standard in
television analytics. Television
advertising represents a CMO's
biggest risk and largest expense,
yet has some of the least effective
measurement tools. Ace Metrix
solves this by bringing digital
technology, analytics, and speed to
TV. They measure creative
effectiveness for every ad, every
single time, in real timeâ making
media dollars work harder.xist has
a dedicated testing team working
with Ace Metrix's development
team.
âGiven the complexity of our
software, Exist team has
evolved quickly and
demonstrated a good
understanding of our tools
which has allowed them to
deliver results with a high
quality. Exist records results
into our tracking systems with
excellent detail which enables
our engineering team to
diagnose the issues quickly.â
-- Greg Falzon,VP, Product
Engineering of Ace Metrix
Do you require independent
testing services or looking to get
started with testing involved on
day 1? Visit www.exist.com for
information about how we can
help. Or contact us at
info@exist.com.
6. Customer Success Stories
www.exist.com
Case Study - Cloud & Web
Philstar
Migration of a news site to Drupal and maintaining high
availability of the site
Challenges
â´ The current site was running on ASP and was encountering scalability
and security issues both on an application and infrastructure level which
was highlighted by site attacks by hackers.
â´ The challenge was to migrate the current site to a platform with a
structurally sound framework and infrastructure configuration that is
both secure and scalable to meet the growing demands of functionality,
features and user volume to be competitive on the market.
â´ Once migrated to the new platform, the next challenge was to ensure that
the site is highly available and disruptions are kept to a minimum. Since
the skillsets required to troubleshoot and configure the site infrastructure
is still being developed inside Philstar during this time, they needed an
Infrastructure support team.
Solution
â´ Drupal Framework
Exist recommended the use of Drupal as the primary framework for the
site primarily due to its existing CMS features that easily supports
Philstarâs requirements and because Exist team believe that itâs a solid,
extensible and scalable framework to build the site on.
â´ Infrastructure and database configuration
Exist recommended on reconfiguring Philstar's existing infrastructure
platform to ensure scalability and security of the site:
⢠Changing of OS from Windows NT to Centos 6
⢠Updating versions and configurations of their reverse proxy, caching
server
⢠Added load balancing configuration
⢠Optimized database configuration and indices
⢠Data redundancy and high availability setup
â´ Managed Service
To ensure that high availability of the site is maintained and all
configurations are optimized, Exist and Philstar entered a manage service
support agreement that would allow Philstar to readily access Exist's
infrastructure engineer for any infrastructure related issues and
concerns. Exist's infrastructure engineer monitors the health of the site
servers and provides L3 support while Philstarâs IT team provides the L1
and L2 support. This allows Philstar to concentrate more on their core
business while being assured that their infrastructure is being monitored
by highly skilled infrastructure engineers.
Results
â´ Philstar is now one of the most read online newspapers in the
Philippines. They have effectively improved their search engine and page
load performance, community interaction and reader engagement.
â´ Since their launch in November 2012, Philstarâs unique visitors increased
by 50%. The site now has over 5,000 concurrent users daily at its highest.
â´ With Existâs Managed Services, Philstar was able to save an almost 70%
Collaborating with
Morphlabs to deliver
award-winning cloud
solutions
Background
â´ Morphlabs is the worldâs leading
provider of converged dynamic
infrastructure for Cloud
Computing
â´ Market for cloud services is
predicted to grow tremendously
from 2011 and beyond
â´ Exist has proven success in
building world-class technology
solutions, accentuated with an
expertise in open source
technologies and development
process
Highlights
â´ Morphlabs is collaborating with
Exist to accelerate its product
development
â´ As Morphlabs' technology partner,
Exist provides design to
engineering services, system
integration services, as well as
technical support services
â´ Key technologies used: Ruby on
Rails and various open source
technologies
â´ Morphlabs is able to scale its
development team easily and
quickly with the help of Exist
â´ Exist is also instrumental in
building Morphlabs' website and
native iPad application of its cloud
platform
Do you want to offload routine
infrastructure management to
an experienced manage service
provider? Visit www.exist.com
for information about how we
can help. Or contact us at
info@exist.com.
7. Customer Success Stories
www.exist.com
Case Study - Social Network Community Site
3eep
Development of SportsPassion, a sports community website
Challenges
â´ 3eep, an architect of online social communities based out of Australia,
wanted to build an online sports participant community for amateur
sports teams and participants to extend their passion for their sport in an
online world
â´ Recognizing the niche between dedicated team management solutions
and social networks, it wanted to develop a site, which would enable
sports aficionados to interact a lot easier with a lot more fun
â´ 3eep was looking for a solution that could be delivered rapidly, easy to
maintain, and at the same time scalable enough to grow as the
community grows and as the company included more features on the site
â´ Shifting business environments compelled flexible software solutions
Solution
â´ After collaborating for a solution to grab the market opportunity, the
Exist team set out to create a sports social networking platform
â´ Ruby on Rails was used to accelerate development time
â´ A small team of 3 worked on the first prototype that was delivered over a
period of three months using the agile software model; long term goals
were defined in bi-monthly milestones while short term goals were
defined to include bug fixes; small feature enhancements identified by
the Exist QA team are released as short-term releases
â´ After the release of the initial prototype and having proved that the idea
worked, Exist started a long-term development engagement with the
customer building out the additional functions that the customer had
envisaged
â´ The completed sports social networking platform provided components
that included a community platform (blogging, forums, user
management, groups, etc), team management and communication, clubs
management, competition management and numerous small features
Results
â´ Initial launch of the social networking platform enabled 3eep to raise
funding for further development of the sports community service
â´ 3eep applauds the Exist team for their commitment to quality and
enthusiasm throughout the entire project, extending to even after project
completion
"I'm very impressed with the way the Exist team worked with us during
the entire project. Their commitment to quality, extending to even after
the project has been completed, was always evident. Their attention to
detail and enthusiasm contributed to SportsPassionâs success. Having
Exist as an innovation partner gave us an edge over other emerging
tech companies in Australia."
-- Rob Antulov, CEO of 3eep
Ruby on Rails
Experience
One of the early adopters of Ruby on
Rails in Asia -- Exist started its
practice in 2005 with a small team of
developers building a lightweight
bug-tracking system.
In 2008, the Exist Ruby on Rails
team merged with Syndeo Labs to
prove its commitment to being the
unrivaled RoR software development
services provider in Asia.
Some of the applications weâve
developed include:
â´ an employee management system
that offers timekeeping and leave
management
â´ a social networking platform for
exchanging ideas through a
structured debate system
â´ a social community service
designed to encourage the
composition and publication of
short stories
â´ a social networking tool that
defines relationships of members
in an organization
â´ a Web 2.0 database development
tool that allows members and
stakeholders of an organization to
develop the structure of a system's
database via a wiki
â´ several interactive websites
â´ and many more
8. Customer Success Stories
www.exist.com
Case Study - Newsletter Generator
Devex
Development of an Enterprise 2.0 solution
Challenges
â´ Devex, a social enterprise that becomes the largest provider of business
intelligence and recruitment services to the development community,
needed an automation tool that would manage their newsletter creation
easily to facilitate effective communication with its members.
â´ The company had been using a proprietary tool, but the tool lacks
usability and flexibility.
â´ Create an efficient newsletter generator that can automatically extract
content from the database to the newsletter template.
Solution
â´ With Exist Agile Development Process as well as expertise in
developments tools that bring results in a short time frame without
sacrificing quality, Dexev chose Exist to develop their Newsletter
Generator.
â´ A team of 3 developers
(1 serving as team lead),
1 QA engineer and a
Project Manager worked
closely on the project
with the customer.
Together, both created
detailed feature list and
updates, using the agile
SCRUM software
development
methodology.
â´ The newsletter generator was a web based tool automating the process of
creation of newsletters.
â´ Currently, the tool can generate 6
types of newsletters done through
Liquid and allows users to have
access levels on certain features.
Admin can create the template and
set which sections of the newsletter
are editable while other user can
only use the template and create an
actual newsletter from the template.
Results
â´ The working prototype was delivered in 1 month and final phase was
accomplished for another 5 weeks. Exist team successfully accomplished
the development on time and within the budget limits.
â´ Faster creation of newsletter resulting to more responsive
communication with members.
Technologies Applied:
â´ Ruby on Rails (RoR), MongoDB and Liquid
Ruby on Rails
Expertise
In our Ruby on Rails projects, our
team gained experience in / with:
â´ integration with common utilities
such as Lucene, a Java back-end
search engine
â´ using different e-commerce
payment modules to enable
payment options such as PayPal
â´ integration with popular social
media / social community tools
such as Del.icio.us and Digg
â´ Web 2.0 mashups using Google
Maps and Flickr
â´ and many more
Each member of the RoR
development team faithfully applies
RoR principles such as Don't Repeat
Yourself (DRY), which emphasizes
code re-use and portability, and the
belief that 'less is more,' which
means building comprehensive
features in just a few lines of
wellwritten
code.
Need to deliver a project
rapidly?
Exist delivers powerful Ruby on Rails
solutions so that you can capitalize on
new opportunities, and even save on
costs.
Visit www.exist.com for
information about how we can
help. Or contact us at
sales@exist.com.
9. Customer Success Stories
www.exist.com
Expertise in Delivering Technology Software
Platforms and Solutions
Exist has delivered products and applications and has helped
enhance existing solutions for a number of software and
technology vendors and start-ups around the globe. Products
developed by Exist are used in the manufacturing, airlines, travel,
telecommunication, and software industries.
As your software innovation partner, we offer:
â´ strong Open source rooted enterprise development expertise that enables
creation of an innovation platform that helps customers optimize their
ROI
â´ transparent, collaborative engineering that takes advantage of the agile
development model to reduce time to market
â´ distributed engineering that allows our team to deliver value rapidly even
on small projects
â´ full life cycle pods, working with you from the early stages of
development to completion**
Need help with a technically challenging solution and assistance
to accelerate development of applications? Contact us at
info@exist.com and letâs discuss your project.
Exist Innovation Pods
Exist deploys scalable, highly-productive teams to deliver your application
requirements. An Exist pod is composed of a project manager, an architect,
engineers, UI engineer/s, and QA engineer/s. Each member in the pod is
chosen meticulously to ensure that the pod has the right mix of skills needed
to create your software.
At Exist, it's not just about building solutions from Open Source. It's about
building solutions with an Open Source mindset. While we're not not that
big, we do have the ability to scale and deliver on projects rapidly. We enable
our customers to take advantage of global distributed resources and existing
technology to create their strategic IP.
For more complex projects, we deploy several Exist pods depending on the
project scope and timeline.
Contact us today at info@exist.com to discuss your project.
About Exist
Exist started in 2001 and has its roots in designing and building breakthrough, disruptive Open Source innovations.
Today, weâre a global, multi-awarded consulting and technology engineering solutions leader operating in Manila and Cebu with clients in
Asia Pacific, Australia and the US.
Focused on a collaborative value creation strategy, we push the boundaries of technology to help our customers seize the next-generation
of business-driven IT solutions.
For additional info, visit www.exist.com.
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We have worked with global software
and technology vendors to provide
the technical expertise and help them
deliver software applications on time.
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