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Multispecialty Physician Networks:
Improved Quality and Accountability -
The “Health Care Neighbourhood”
Thérèse A. Stukel, Rick Glazier, Sue Schultz, Jun Guan
Institute for Clinical Evaluative Sciences
Toronto
Funded by: CIHR Emerging Team Grant in Applied Health Services and Policy Research
Large multispecialty provider group practices:
what we know
• Multispecialty networks of hospitals, physicians and other providers
can improve efficiency (higher quality & lower costs) for chronic
disease (CD)*
• Coordinated and integrated care
• Strong primary care (PC) systems
• CD management/ prevention programs
• Engagement of multiple health professionals (interdisciplinary teams)
• Excellent information systems
• Focus on longitudinal efficiency
* Crosson, Commonwealth Fund, 2009
Health system efficiency: what we know
• Efficiency = higher quality & lower costs & reduced disparities.
• Longitudinal efficiency = total experience of a given population
over a fixed period of time to capture aggregate quality, resource
inputs, outcomes.
• Limited policy success:
 Pay for performance (P4P) (narrow focus)
 Individual physician profiling.
 Technical quality measures (discrete, episodic, silo care).
• Requires shared accountability among providers/hospitals for
patients, and reorganization of health delivery and payment
systems.
Multispecialty physician networks:
Conceptual framework
• Focus is chronic disease vs. acute care
• Provides most appropriate locus of shared accountability &
performance measurement for CD patients (Goldilocks problem)
 LHINs (too big)
 Individual providers (too small)
 Primary Care (PC) groups (do not include specialists, hospitals)
 Multispecialty provider networks (just right)
• Longitudinal efficiency addresses fragmentation of CD care
• Alignment of hospitals, specialists, PC physicians and other
providers to promote local input and planning, integration, shared
accountability
• Platform for Accountable Care Organizations (ACO) – system of
care that collectively serves large panel of patients, can be held
accountable for quality, performance measurement, ability to
implement system QI
• Create/reveal virtual multispecialty physician networks using health
administrative data over FY08-10.
• Based on existing patient flow to physicians and hospitals where
their patients are admitted.
• Consist of defined patient populations including 500+ chronic
disease patients per network.
• New organizational unit for improving quality
• Measure network longitudinal efficiency for CD population.
• Determine structural characteristics, physician specialty and PC
team mix, chronic disease strategies of high efficiency networks.
“Revealing” Ontario virtual physician networks
(“self-organizing systems”)
Stukel et al, Open Medicine, 2013
Creating linkage across sectors
• Ontario residents linked to a UPC (usual provider of primary care)
based hierarchically on (i) rostering to a PC physician (71%), (ii)
core PC services (27%), and (iii) any physician services (2%) over 3
years.
• Specialists with inpatient work linked with the acute care hospital
where they provided the most inpatient services.
• Specialists with no inpatient work and all PC physicians were linked
with the acute care hospital where most of their ambulatory patient
panel was admitted for non-maternal, medical admissions.
• Patients linked with hospital of their UPC physician.
• Provider clusters (N=181) = acute care hospital + linked physicians
+ linked patients.
• All residents with health claims and virtually all active physicians
(99%) were linked.
Core PC services: physician feecodes
1. A001 – Minor Assessment
2. A003 – General Assessment
3. A007 – Intermediate Assessment
4. A903 – Pre-operative Assessment
5. E075 – Geriatric General Assessment Premium
6. G212 – Allergy injection alone
7. G271 – Anticoagulant supervision
8. G372 – Injection with visit
9. G373 – Injection sole reason
10. G365 – Pap Test
11. G538 – Immunization with visit
12. G539 – Immunization - sole reason
13. G590 – Influenza immunization - with visit
14. G591 – Influenza immunization - sole reason
15. K005 – Primary Mental Health Care
16. K013 – Counseling – Individual Care
17. K017 – Annual Health Exam – Child after second birthday
18. P004 – Minor prenatal assessment
Physician linkage to hospitals, by specialty
Physician-Hospital Linkage Method
Hospital
Activity
Patient Flow None
N % N % N %
Overall 13,673 49.8% 13,424 49.0% 340 1.2%
Anesthesia 1,254 98.7% 15 1.2% 2 0.2%
Cardiothoracic Surgery 98 100%
Cardiology 607 98.4% 8 1.3% 2 0.3%
Endocrinology 172 95.6% 8 4.4% 6 0.8%
GP/FP 11,419 98.1% 224 1.9%
Internal Medicine 1,128 97.2% 28 2.4% 5 0.4%
Pediatrics 839 94.3% 48 5.4% 3 0.3%
Psychiatry 1,652 79.1% 419 20.1% 17 0.8%
Creating networks from provider clusters
• Provider cluster: patient-physician-hospital triad.
• Compute N patients, N docs, N PC docs for each provider cluster.
• Compute admission, physician, and PC loyalty, and travel time
(minutes) of each provider cluster to top 4 other provider clusters.
• Aggregate provider clusters to networks of >50K patients using GIS
mapping based on shared patients (high loyalty), close proximity,
respecting governance.
• Include at least one medium/ large hospital (except satellites)
• Network: One or more linked provider clusters.
• Satellite network: collection of small rural provider clusters,
geographically distant from the large hospital upon which they
depend for complex services. Populations served and local services
differ from large urban networks.
10
11
12
13
14
15
16
17
18
19
20
21
22
Ontario physician networks:
why this works
• Patient care is tightly concentrated within local providers
• Specialists tightly affiliated with hospitals, i.e. work predominantly
in one hospital
• PC physicians tend to refer to the same specialists who work in
the hospitals where their patients are admitted
# admissions to network hospitals
# admissions
LI =
Loyalty Index (extent of self-containment)
Percent of hospitalizations/physician visits
that occur to provider clusters or networks
For residents in a network, admission loyalty index (LI)
is defined as
Median network loyalties:
Non-maternal medical admission 67%; physician 68%; PC
physician 81%
Network Loyalty
Loyalty Measure
Percentile
10th 50th 90th
Loyalty to network physicians
PC physician loyalty 72.8 81.1 92.4
Physician loyalty 59.4 68.4 86.3
Loyalty to network hospitals
Admission loyalty* 36.0 58.7 81.3
Non-maternal admission loyalty 34.5 67.4 88.0
*Admission loyalty was calculated using all admissions (maternal and non-maternal) during the 3 year
network linkage period (FY08 to 10).
Health policy interest in Ontario: PC improvement
• Main Ontario policy interest is using the networks for primary care
(PC) quality improvement, and dealing with inter-sectoral challenges
like hospital readmissions.
• Implementation of the Excellent Care for All Act (ECFA) focuses on
primary care.
• Each region is facing taking responsibility for hundreds of PC
practices and groups, which is beyond their current capacity, so they
are looking for ways to network PC physicians
• The networks form a much-needed unit of measurement,
accountability and local action for quality improvement.
• Forms the conceptual basis of Ontario Health Links
Health policy implications: system improvement
• Policy initiatives should focus on fostering organizational and
professional accountability for longitudinal quality and costs.
• Formal: Prepaid/multispecialty group practices (e.g., Kaiser in US).
• Virtual: Physicians, other providers and associated hospitals.
• Chronic disease patients are highly loyal, allowing comparisons
of longitudinal costs and quality.
• Performance measurement – and payment reform – would create
incentives for hospital and staff to collaborate to improve quality
across settings (inpatient–ambulatory).
• Provides organizational context for management: implementation
of information technology, quality improvement, chronic disease
management, care coordination.
• Multispecialty physician networks would integrate primary,
secondary, tertiary care & community care.
• Physicians and other providers are the missing link in current
accountability agreements  future accountability agreements with
physician networks.
• Accountability would be at network level.
• Provides context within which to engage hospitals, physicians and
other providers on shared accountability to incentivize best practice
and integrated care.
• Offers a structure to align new investments with directions of shared
accountability/outcomes.
• Potential to bring in CCACs, LTC, interdisciplinary health
professionals.
• Promotes shared investments in QI initiatives, EHRs, CD prevention
and management tools.
Health policy implications: system improvement

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Multispecialty Physician Networks: Improved Quality and Accountability - The “Health Care Neighbourhood”

  • 1. Multispecialty Physician Networks: Improved Quality and Accountability - The “Health Care Neighbourhood” Thérèse A. Stukel, Rick Glazier, Sue Schultz, Jun Guan Institute for Clinical Evaluative Sciences Toronto Funded by: CIHR Emerging Team Grant in Applied Health Services and Policy Research
  • 2. Large multispecialty provider group practices: what we know • Multispecialty networks of hospitals, physicians and other providers can improve efficiency (higher quality & lower costs) for chronic disease (CD)* • Coordinated and integrated care • Strong primary care (PC) systems • CD management/ prevention programs • Engagement of multiple health professionals (interdisciplinary teams) • Excellent information systems • Focus on longitudinal efficiency * Crosson, Commonwealth Fund, 2009
  • 3. Health system efficiency: what we know • Efficiency = higher quality & lower costs & reduced disparities. • Longitudinal efficiency = total experience of a given population over a fixed period of time to capture aggregate quality, resource inputs, outcomes. • Limited policy success:  Pay for performance (P4P) (narrow focus)  Individual physician profiling.  Technical quality measures (discrete, episodic, silo care). • Requires shared accountability among providers/hospitals for patients, and reorganization of health delivery and payment systems.
  • 4. Multispecialty physician networks: Conceptual framework • Focus is chronic disease vs. acute care • Provides most appropriate locus of shared accountability & performance measurement for CD patients (Goldilocks problem)  LHINs (too big)  Individual providers (too small)  Primary Care (PC) groups (do not include specialists, hospitals)  Multispecialty provider networks (just right) • Longitudinal efficiency addresses fragmentation of CD care • Alignment of hospitals, specialists, PC physicians and other providers to promote local input and planning, integration, shared accountability • Platform for Accountable Care Organizations (ACO) – system of care that collectively serves large panel of patients, can be held accountable for quality, performance measurement, ability to implement system QI
  • 5. • Create/reveal virtual multispecialty physician networks using health administrative data over FY08-10. • Based on existing patient flow to physicians and hospitals where their patients are admitted. • Consist of defined patient populations including 500+ chronic disease patients per network. • New organizational unit for improving quality • Measure network longitudinal efficiency for CD population. • Determine structural characteristics, physician specialty and PC team mix, chronic disease strategies of high efficiency networks. “Revealing” Ontario virtual physician networks (“self-organizing systems”) Stukel et al, Open Medicine, 2013
  • 6. Creating linkage across sectors • Ontario residents linked to a UPC (usual provider of primary care) based hierarchically on (i) rostering to a PC physician (71%), (ii) core PC services (27%), and (iii) any physician services (2%) over 3 years. • Specialists with inpatient work linked with the acute care hospital where they provided the most inpatient services. • Specialists with no inpatient work and all PC physicians were linked with the acute care hospital where most of their ambulatory patient panel was admitted for non-maternal, medical admissions. • Patients linked with hospital of their UPC physician. • Provider clusters (N=181) = acute care hospital + linked physicians + linked patients. • All residents with health claims and virtually all active physicians (99%) were linked.
  • 7. Core PC services: physician feecodes 1. A001 – Minor Assessment 2. A003 – General Assessment 3. A007 – Intermediate Assessment 4. A903 – Pre-operative Assessment 5. E075 – Geriatric General Assessment Premium 6. G212 – Allergy injection alone 7. G271 – Anticoagulant supervision 8. G372 – Injection with visit 9. G373 – Injection sole reason 10. G365 – Pap Test 11. G538 – Immunization with visit 12. G539 – Immunization - sole reason 13. G590 – Influenza immunization - with visit 14. G591 – Influenza immunization - sole reason 15. K005 – Primary Mental Health Care 16. K013 – Counseling – Individual Care 17. K017 – Annual Health Exam – Child after second birthday 18. P004 – Minor prenatal assessment
  • 8. Physician linkage to hospitals, by specialty Physician-Hospital Linkage Method Hospital Activity Patient Flow None N % N % N % Overall 13,673 49.8% 13,424 49.0% 340 1.2% Anesthesia 1,254 98.7% 15 1.2% 2 0.2% Cardiothoracic Surgery 98 100% Cardiology 607 98.4% 8 1.3% 2 0.3% Endocrinology 172 95.6% 8 4.4% 6 0.8% GP/FP 11,419 98.1% 224 1.9% Internal Medicine 1,128 97.2% 28 2.4% 5 0.4% Pediatrics 839 94.3% 48 5.4% 3 0.3% Psychiatry 1,652 79.1% 419 20.1% 17 0.8%
  • 9. Creating networks from provider clusters • Provider cluster: patient-physician-hospital triad. • Compute N patients, N docs, N PC docs for each provider cluster. • Compute admission, physician, and PC loyalty, and travel time (minutes) of each provider cluster to top 4 other provider clusters. • Aggregate provider clusters to networks of >50K patients using GIS mapping based on shared patients (high loyalty), close proximity, respecting governance. • Include at least one medium/ large hospital (except satellites) • Network: One or more linked provider clusters. • Satellite network: collection of small rural provider clusters, geographically distant from the large hospital upon which they depend for complex services. Populations served and local services differ from large urban networks.
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  • 23. Ontario physician networks: why this works • Patient care is tightly concentrated within local providers • Specialists tightly affiliated with hospitals, i.e. work predominantly in one hospital • PC physicians tend to refer to the same specialists who work in the hospitals where their patients are admitted
  • 24. # admissions to network hospitals # admissions LI = Loyalty Index (extent of self-containment) Percent of hospitalizations/physician visits that occur to provider clusters or networks For residents in a network, admission loyalty index (LI) is defined as Median network loyalties: Non-maternal medical admission 67%; physician 68%; PC physician 81%
  • 25. Network Loyalty Loyalty Measure Percentile 10th 50th 90th Loyalty to network physicians PC physician loyalty 72.8 81.1 92.4 Physician loyalty 59.4 68.4 86.3 Loyalty to network hospitals Admission loyalty* 36.0 58.7 81.3 Non-maternal admission loyalty 34.5 67.4 88.0 *Admission loyalty was calculated using all admissions (maternal and non-maternal) during the 3 year network linkage period (FY08 to 10).
  • 26. Health policy interest in Ontario: PC improvement • Main Ontario policy interest is using the networks for primary care (PC) quality improvement, and dealing with inter-sectoral challenges like hospital readmissions. • Implementation of the Excellent Care for All Act (ECFA) focuses on primary care. • Each region is facing taking responsibility for hundreds of PC practices and groups, which is beyond their current capacity, so they are looking for ways to network PC physicians • The networks form a much-needed unit of measurement, accountability and local action for quality improvement. • Forms the conceptual basis of Ontario Health Links
  • 27. Health policy implications: system improvement • Policy initiatives should focus on fostering organizational and professional accountability for longitudinal quality and costs. • Formal: Prepaid/multispecialty group practices (e.g., Kaiser in US). • Virtual: Physicians, other providers and associated hospitals. • Chronic disease patients are highly loyal, allowing comparisons of longitudinal costs and quality. • Performance measurement – and payment reform – would create incentives for hospital and staff to collaborate to improve quality across settings (inpatient–ambulatory). • Provides organizational context for management: implementation of information technology, quality improvement, chronic disease management, care coordination.
  • 28. • Multispecialty physician networks would integrate primary, secondary, tertiary care & community care. • Physicians and other providers are the missing link in current accountability agreements  future accountability agreements with physician networks. • Accountability would be at network level. • Provides context within which to engage hospitals, physicians and other providers on shared accountability to incentivize best practice and integrated care. • Offers a structure to align new investments with directions of shared accountability/outcomes. • Potential to bring in CCACs, LTC, interdisciplinary health professionals. • Promotes shared investments in QI initiatives, EHRs, CD prevention and management tools. Health policy implications: system improvement