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Event Marketing Masterclass 
Katie McPhee | @britelondon | December 2014
On the agenda today: 
The theory: 
• What is Eventbrite? 
• Setting up your event (for success) 
• Tools to promote and spread the word 
• Using data to sell tickets 
And in practice: 
• Four final tips to boost your event marketing
What is Eventbrite? 
Create, promote 
and sell tickets for 
any event 
imaginable
…And a place of event discovery
wine tasting concerts 
theater volunteering marathon 
poetry live music arts & crafts class reunion 
fashion 
fun run festival 
race fundraiser hiking 
block party hiking politics turkey trot 
car rally networking summits dance 
parades 
comedy 
training 
expeditions dating tea party design
As an event organiser, how can Eventbrite 
help me? 
• Makes your job a lot easier! 
• Increase awareness of event 
• Collect data for attendees 
• Collect payment in advance 
• Send invitations 
• Seamless communication with attendees 
• 24/7 customer support
Ticket Types
Event Privacy
Create a customised event page
Collect Attendee Information
Ask Custom Questions
Event Dashboard
Promo Codes
Send Email Invitations
Social integrations
Promotional Chart
Tracking Links
Managing Waitlists 
~> A good problem to have!
Email updates to attendees
Entry Manager 
Check-in guests using an 
iPhone, Android or iPad
Event Reports
Social Stream
Survey Monkey
4In practice: 4 Event Marketing Tips 
1. Modernise email marketing 
2. Maximise event content 
3. Build a community of event 
partners 
5. Create a consistent and 
unmistakable brand
1. Modernise email 
market ing
1. Modernise email marketing
1. Modernise email marketing 
1. Always have a call to action 
2. Know your audience and 
segment accordingly 
3. Offer value - be it a giveaway, 
an offer, or important news 
4. Be strategic and set goals 
5. Include images
2. Maximise event content
2. Maximise event content 
Brite Space recap: 
https://www.youtube.com/watch?v=sH 
FWeHIkVLs
3. Build a community of 
event partners
Managing your festival 
4. Create a consistent 
and unmistakeable brand 
brand
4. Create a consistent and unmistakeable brand
Thanks for listening! 
Katie McPhee @britelondon

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Event Marketing Masterclass

Hinweis der Redaktion

  1. Temperature check – [Slido?] -how many people in the room are event organisers? -How many people are thinking of planning an event? -How many people in the room are running some other kind of non-event related startup?
  2. Founded in 2008 by Kevin and Julia Hartz Based on SF with office in London and marketing managers around the country
  3. People visit Eventbrite all the time to find great things to do in their city
  4. A little bit about Eventbrite – And we’re a website that allows anyone to create, promote and sell tickets for any kind of event – as well as discover events going on close by. Eventbrite was founded in 2006 in San Francisco by Kevin & Julia Hartz. At that time, only stadiums, festivals and concerts were ticketed events –there was no solution to help the smaller events promote themselves and sell tickets online – so Eventbrite was created to enable small businesses to do just that – and today you’ll find everything from dance – to arts and crafts – seminars – fashion – and networking events on our website – zs well as the large scale events you’d expect to find on a regular ticketing
  5. Incentivise
  6. 12 million visitors per month
  7. Custom HTML to create great looking pages & white label them per your branding
  8. Super important to build customer database who you can connect with on your next event
  9. Such as can I Add you to my mailing list? Or, if a food event, Dietary requirements
  10. Event dashbard is headquarters for your event Quick glance, see gross ticket sales, how ticket sales are trending, page views
  11. Discount % Great for VIPs, press, newsletter subscribers, social media promotions Can also upload membership numbers
  12. Communicating with attendees made easy Changes to events, postpone, cancellation, weather, parking, etc. On-brand with fonts, pictures, logos, etc.
  13. But looking to 2015 and changes to email being planned by big providers - email - Email Marketing’s about to get more visual - As anyone who uses Gmail will have seen - the promotions tab categorises all promotional emails - and they recently announced the trial of Grid View. —-Which will transform how your inbox looks from this -
  14. And on your email marketing message content itself - the basic rules still apply. >Always have a call to action >Know your audience and segment accordingly >Offer value - be it a giveaway, and offer, or highlight important news >Be strategic and set goals. Effective email marketing is highly tracked and analysed. Understand how you’ll measure success - open rate? click through/ list growth? Experiment and keep track of what you’re doing. > Include images. Besides the upcoming changes to gmail, including an images leads to a 42% increase in click through rate!
  15. Maximise the content creation opportunities events offer. E.g. for your blog / PR / social. And photos! — Or if it’s your first event - how about the following tools: DeathToStockPhoto - All the more important to use photography if your event is a little unusual as it’s essential to create intrigue and sell tickets.
  16. Build a community of event partners. Onboarding the right partners will help amplify your message and spread brand awareness - and sell tickets Startup Grind is one of our conference organisers in London The organizer is really passionate about creating events that create value - and is one of the most effective organizers I know in setting up hardworking partnerships; And his partners range from iconic venues - to interesting keynote speakers; well known moderators and high profile sponsors. All because he’s learned how best to promote his event to specific partners - drawing out the benefits that he’ll know they’ll value. But as event organizers we’ll all experience the ‘vanity partner’ at some time or another. That partner we were so excited to get on board - but that don’t end up carrying out their end of the deal, probably because they don’t understand your brand - and so this ultimately drains from the value of the event. The right event marketing partnerships will help enhance your event because they have a solid understanding of your brand, goals and will likely have a community who matches your target profiles.
  17. Create a consistent and unmistakable brand That appears wherever your event shows up. - Depending on your budget you can get a logo created for less than 50 Euros via sites like Fiver + Elance - If you want a website but your budget is constrained, plenty of sites like Wicks and Wordpress offer easily customizable web site templates that you can direct to your website URL -
  18. But if it’s events you’re running and you don’t feel technically competent – your Eventbrite organizer page can be customized and act as the web portal for your events, replacing the need for a website - The pages can be heavily customized to match your branding, and embedded with the content we spoke about earlier