Ontbijtseminarie printing 05 12-14

Van technologie naar resultaat.
Ontbijtseminarie
HP Print Reboot event
05 December 2014

Agenda
 08:00 Ontvangst met ontbijt
 08:30 Intro
 08:45 Voorstelling “Printing Innovation gamma” & “Digitalisering”
 09:45 Pauze
 10:00 Uitleg Smart Printing Services (SPS)
 11:00 Q&A
 11:15 Live Demo’s HP Officejet ProX

Welkom in ons Business Center

Printing Team
• Sales team
 Fabia Roman Internal Sales Consultant Printing
 Patrick Temmerman External Sales Consultant Printing
 Danny Willekens External Sales Consultant Printing
• Technische Afdeling
 Ivita Skillteam Benelux
• HP Hewlett Packard
 Sales support & SPS (Smart Printing Services)

Eurosys Printing
• We bestuderen het afdrukgedrag
• Analyseren de afdrukbehoeftes
• Opmaak Studie
• Kosten besparen
• Gebruikscomfort verhogen
• Wij ‘ontzorgen’ uw printerpark.
Eurosys Printing

WHAT IS MPS?
MPS is a service experience in which clients
enjoy high-quality documents from an
optimized infrastructure with little headache,
hassle or downtime. This allows clients to
do what they do best.
Hardware
Buy/Lease
Supplies Service Solutions
Multi-year Cost Per Page contract

Industry Statistics
Why Managed Print Services
The average annual document
costs are about
5%
of an enterprise’s revenue
(IDC)
Costs as a percent of
revenues (by industry)
Legal/Advertising 14%15%
10%
5%
0%
Computer/Data services 10%
Cross-industry average 5.9%
Media & entertainment 4%
Petroleum <1%
Source: ALL Associates Group, November 2011
The average cost of
information
theft to corporations is
$2.7 Million
per incident
(Ponemon Institute)
This includes legal costs, lost
opportunity costs, costs to
investigate, and costs to
update security requirements.
Source: Ponemon Institute, 2011
$6 Million
in time lost annually in
reformatting information
(IDC)
• $27,287 spent per
knowledge worker per year
on searching for and
analyzing information
• Assuming a 1,000 employee
organization
Source: IDC, 2011
Printer support is
10%
of the typical IT staff
workload in an unmanaged
environment
(Photizo)
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
0 1,000 2,000 3,000
Companysize(employees)
Annual hours spent
supporting print devices
Source: Photizo Group Analysis, 2012

Print Challenges

MPS Drivers

© Copyright 2012 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
The situation
TODAY

Current infrastructure
HP Deskjet 870Cxi
HP Deskjet 970Cxi
HP Deskjet 5550
HP LaserJet
5L, 6L, 5N
Epson SC870
Epson AcuLaser 4000
Canon iR5000
HP LaserJet
4050tn
Lexmark Z51
Canon BJC-70
HP Deskjet
printers
Xerox
DC432ST
HP Color LaserJet
4550N
HP LaserJet 4+, 5, 4000N Canon BJC-4000
Epson SC900
Lexmark Optra
T522
HP LaserJet
5SiMX
HP LaserJet
5000tn
Canon
GP series
Kyocera
FS-7000
Canon
i6500
• Huge number of devices
• Different models, drivers, supplies
• Complex environment

Current infrastructure
management
Supplies order
Order confirmation
Incoming invoice
Supplies order
Incoming invoice
Incoming invoice
Request for proposal
Service call
Supplies order
Supplies order
Incoming invoice
Request for
proposal
Service call
Order confirmation
Incoming invoice
Supplies order
Incoming invoice
Supplies order
Service call
Incoming invoice
Supplies order
Order confirmation
Supplies order
Service call
Service call Request for proposal
Supplies order
Order confirmation
Service call
Incoming invoice
Service call
Supplies order
Order confirmation
• Numerous activities
• High management effort
• Low availability

Desired future state
Supplies order
Order confirmation
Incoming invoice
Supplies order
Incoming invoice
Incoming invoice
Service call
Supplies order
Supplies order
Incoming invoice
Request for
proposal
Service call
Order confirmation
Incoming invoice
Supplies order
Incoming invoice
Supplies order
Service call
Incoming invoice
Supplies order
Order confirmation
Supplies order
Service call
Service call Request for proposal
Supplies order
Order confirmation
Service call
Incoming invoice
Service call
Supplies order
Order confirmation
Imagine if all of these tasks
were managed by a strong
partnership between your
trusted advisor and HP!

Do you know …?
• How many printers you use?
• How many pages you print,
copy and fax per month/year?
• How often you order supplies?
• What an internal order and other
operating expenses cost?
• How the management and stock-
keeping of supplies happens?
• How much time you spend on service
and maintenance work?
• And: what are your total costs?

DOCUMENT
PRODUCTION
COSTS

Indirect expenses
Direct costs
Cost-saving potentialindirectexpenses&
effort
directexpenses
planning & control
asset management
downtimes
operating expenses on service
rfp, ordering, invoicing, etc.
warehousing (logistics, etc.)
stock-keeping
supplies
service & support
maintenance
hardware incl. financing
plan& control
downtimes
invoicing (monthly/quarterly)
logistics
supplies
service & support
maintenance
hardware inkl. financing
indirect savings
(based on process optimisation)
direct savings
(based on device redeployment)
HPPartnerMPS
planning & control
downtimes
invoicing
logistics
supplies
service & support
maintenance
hardware incl. financing

HP Smart Printing Services:
a Pay Per Use Solution
THE
CONCEPT

HP Smart Printing Services
Based on a 12 to 60-month HP contract
Billing options: HP Level Pay, HP Base+, HP All In
Based on a financing or reseller contract
A full service package for document processing
environments
- Premium Hotline
- Hardware Support
Services
- Maintenance Services
- Management with (opt.)
HP Remote Monitoring
- HP Service Portal
- Installation Services (opt.)
HP Services
- Toner cartridges
- Ink cartridges
- Maintenance kits
Original HP Supplies
- HP Commercial
Product Portfolio
- HW purchase or lease:
financing with
HP Financial Services
or other financing
provider
HP Hardware
- Deployment
- Infrastructure/
Fleet Management
Optional (examples):
- Assessment & Design
- Education
- Additional Services
Partner Services

The A3 Myth…
Paper output – a few quick facts and food for thought
• ~95% of documents is A4 => why install A3 everywhere?
Bigger devices are more expensive, take up more footspace,
and consume more electricity
• 67% of all printed documents are less than 3 pages… =>
warm-up time and FPO is key, not rated engine speeds!
• >85% of documents are printed, not copied.. => why place
MFPs everywhere, printers have their place too in a well-
balanced fleet
• Only 20% of copiers/MFPs are used at their rated capacity,
rest is underused => why pay more for devices that remain
idle most of the time?
• Color remains far more expensive than b&w (mono) => huge
opportunities for cost-savings when deployed /managed
wisely
Paper document production – office environment –
copier/laser printer/MFP

Smart Printing Services
Invoicing Options
HP Level Pay
(supplies usage)
HP Base+Click HP All In
Quotation Periodic fee Base fee + Variable, page
charge
Fixed price per page for a
minimum volume
Under-consumption Lower monthly fee following
year
Fixed price per page
Minimum volume (pages)
applies
Over-consumption One-off charge Fixed price per page
Metering Delivered supplies Page counts Page counts
Invoicing Model
1 year

Smart Printing Services
Invoicing Options
HP Level Pay
(supplies usage)
HP Base+Click HP All In
Quotation Periodic fee Base fee + Variable, page
charge
Fixed price per page for a
minimum volume
Under-consumption Lower monthly fee following
year
Fixed price per page
Minimum volume (pages)
applies
Over-consumption One-off charge Fixed price per page
Metering Delivered supplies Page counts Page counts
Invoicing Model
1 year
Only HP offers this
invoicing option
 No minimum commitments
 Pay only what is used
 Easy budgeting
Fixed payments for each year
 Transparent and fair
visibility with HP Service
Portal

Some examples of %
coverage on documents
An e-mail: 0,17%C, 0,14%M, 0,01%Y, 5,3%B

Some examples of % coverage
on documents
My CV (word file): 3,89% coverage (black)

HP Services
• HP Premium Hotline for all contract-related enquiries
• HP Hardware Support Services
including all parts and labour, and flexible response times:
– 4-hour response time
– Next-day response time
• HP Service Portal
– Web-based contract- and usage information portal
• HP Remote Monitoring Services
– Proactive maintenance kit replacement
– Full automatic supplies replenishment
– Automatic page counting
HP Smart Printing Services contains all services for HP
products to help you optimize your printing output.

HP Remote Monitoring –
appliance based
Customer network
Collecting usage
information and
maintenance needs!
HP Contract Database
Communication
Disposition
Original HP
Supplies
delivery
Onsite maintenance
HP Remote Monitoring Server
(Appliance), for large fleets

Original HP Supplies
• Request for delivery
– By phone or e-mail
– Through HP Service Portal
– Automatically by HP Remote Monitoring
• Delivery within 48 hours
onsite to the customer’s dock (“cross dock”)
HP Smart Printing Services ensures a continuous
supply chain, delivering all Original HP Supplies and
maintenance kits on demand.

Printing trends
and HW offering
The right product in the right place

Printing Trends and HP‘s offering
Mono to Colour
Single Function
to Multifunction
Mobility
Digitisation
of paper
Security &
Compliance
Environmental
Friendliness
Completely refreshed MFP portfolio
Color technologies Ink & Laser based
Flow MFPs & HP Capture solutions
On board and optional Printing security
Variety of HP Wireless print technologies
(ePrint, NFC...)
HP Energy Saving Technologies and recycling

Office climate change: transforming paper and digital processes to accelerate
workflows
HP LaserJet Enterprise flow
MFPs
• Single-pass duplex scan
• HP EveryPage
• ADF extended life (3X), high capacity (2X)
• Integrated keyboard
• On-board OCR
• Scan to SharePoint®
1. Single-pass duplex and robust ADF make
capture easy
2. HP EveryPage guarantees every page via
ultrasonic double-feed detection
1. Easily enter metadata with convenient pull-out
keyboard
2. Image preview allows view, zoom, edit &
reorder of pages at the 8” color touch screen
1. On-board OCR turns paper into editable
documents
2. Advanced image processing for pristine scans
3. Scan to SharePoint®, e-mail, fax, network folder
flow MFP M525ccolor flow MFP M575c
Best in Class Scanning Easy and Accurate Data Entry Unequaled Processing and Routing

Van technologie naar resultaat.Make it matter.
HP’s Office Printing Portfolio
HP Confidential
800 Series600-700 Series300-400100-200 Series 500 Series
DEPARTMENTWORKGROUPSMALL WORKTEAMPERSONAL
Pro(fessional) Branded
OfficeJet, LaserJet and Scanjet
15-60 Users
46-56ppm
<1-6 cents
10k-50k
10-30 Users
40-50ppm
4-8 cents
2k-12k
3-10 Users
18-35ppm
6-15 cents
750-3k
51-70ppm
30k-60k
6-16 Users
30-45ppm
6-10 cents
2k-6k
Enterprise Branded
LaserJet and Scanjet
IT Managed SMB and Enterprise
8“ MFP panels, scan-optimized Flow MFP‘s
HP FutureSmart and OXP, Enterprise security, features and solutions
Light Production
1-5 Users
Speed <25 ppm
CPP 7-20 cents
RMPV 200-1k
S900 series
Unmanaged SMB
3“-4.3“ MFP panels,
SMB features and solutions

How many users?
How many pages ?
Mono
LaserJet Pro
>15 users
LaserJet Enterprise
Color
Mono or Color?
Officejet Pro
Officejet Pro X
1-5 users
3-15 users
LaserJet Pro 200
LaserJet Pro 400
Alternatives:
250-2K p/m
1K-6K p/m
Officejet Ent X LaserJet Ent 500
3-15 users
2K-6K p/m
Full enterprise capabilities

HP Ink for SMB
& Enterprise?

…step into the Myth and Truth of
InkJet technology…

• The print waiting game is over.
• First page out – less than
9.5 seconds
• Laser-comparable (ISO) print
speeds 42 ppm.
• Draft speeds even
faster…70 pages per
minute!
Myth:
Inkjets (Ink print
technology) are
slow.
Truth:
HP Officejet Pro X
are faster than
most Laser Printers! Only the paper moves

• High-quality (e.g. sharpness)
• Water-resistant
• Resist smearing and fading
• Withstand highlighter use
HP OJ Enterprise Ink adheres to
plain paper and provides very
good color print results
Inkjet printing is expensive
Myth:
Inkjets (Ink print
technology) do not
produce high
quality output.
Truth:
HP Officejets Pro &
Ent X do provide
high quality out
put!

• HP OJ Pro & Enterprise X deliver up
to 50% lower cost-per-page than competitive
lasers.
• Long-lasting ink supplies
• Cartridges deliver yields on par
with comparable devices
• Black: 10.000 pages (OJ Pro X: 9.200 pages)
• Color: 6.600 pages (OJ Pro X: 6600 pages)
Deskjet
190 pages
HP301
Officejet Pro
2300 pages
HP950XL
Officejet Pro X
9200 pages
HP970X
Officejet
Enterprise X
10000 pages
HP980X
Myth:
Inkjets (Ink print
technology) are
expensive.
Truth:
HP Officejets Ent X
provide up to half
Cost Per Page (CPP)
vs Laser Printers of
same class!

Designed for business with extensive reliability
testing and superior usability; same as on LaserJet.
• High-quality materials
• Moving parts minimized (via HP Page Wide
Technology)
• Similar input tray, same durable pick
mechanism as HP LaserJet printers
• Easy supplies installation
• SAME as HP LaserJet:
• Firmware (FutureSmart) and
upgradeability
• Scanner
• UPD
• Control panel
• ...
Myth:
Inkjets (Ink print
technology) are not
reliable.
Truth:
HP Officejets Ent X
provide LaserJet-
like durability and
reliability!

... consume much less
energy,
... need much less
packaging
... need much less
storage space
than Laser
Printers!
Savings of up to 50% of energy
• Reduced moving parts
• No fuser, no heating
Saving space
• Less packaging material – easy to recycle
• Cartridge space 10 times smaller
Also HP OJ
Pro &
Enterprise X

HP PageWide Technology
• Integrated printhead and ink delivery
system
Reliable and hassle-free performance
– Prints page in single pass with fixed
print head
– Only the paper moves
– Built in redundancy for quality—every
nozzle has an adjacent back up
– No consumables except ink
Breakthrough ink technology Printhead contains an
array of ten 4-color
dies.
Each die has 4,224 ink
ejectors (1,200 per inch),
42,240 ink ejectors total.
Output bin
All-pigment inks in four
colors
Print
zone
Servicing
station
Servicing
station
Main paper tray 2
paper path
MP tray
1 paper
path
Internal
duplex
paper
path
Optional tray 3
paper path

BLI X585 reliability test
Rune Vintervoll
Product Manager
LaserJet and Enterprise Solutions

Amazing reliability
Very simple paper path with no sharp turns. No fuser or transfer belt. Paper is only
moving part

Amazing reliability
The test required all models in the test to print a total of 75.000 pages
“The HP model was the only one to
complete testing with no misfeeds,
malfunctions or service required, while
each of the other models experienced
multiple misfeeds and one required two
service calls”

Amazing reliability
Number of interventions 36 63 61 55 43

Conclusion: Replacement
of older printers can lead
to cost savings.
• Printer upgrade can lead to better performance
and higher total cost savings
• Consider HP Officejet Pro X or Enterprise X:
• Print at twice the speed1 and half the cost2 of lasers
• Powered by proven HP Page Wide Technology, it prints
at astounding speed of up to 70 pages per minute1
• Network-ready and energy efficient
• Ready for the enterprise with additional printing solutions
options
1 Comparison based on manufacturer’s published specs of fastest available colour mode as of Mar 2012. Includes colour laser MFPs <€1,000 and colour lasers <€800 avail. Mar 2012 based on
market share by IDC Q1 2012 and HP testing in fastest colour mode. Test fi le ISO 24734 from sample four-page category
2 Cost per page (CPP) claim is based on the majority of colour laser MFPs <€1,000 and colour laser printers <€ 800 excluding VAT as of March 2012, ISO yield based on continuous printing in
default mode based on market share as reported by IDC as of Q1 2012. For more information, see www.hp.com/go/learnaboutsupplies

HP Officejet for the Enterprise?
Yes!
For good reasons!

Thank you
… for
attention

Ontbijtseminarie printing 05 12-14

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