Technosoft (SEA) Pte Ltd provides next-generation, integrated Automotive Industry Solutions to help our customers develop 360-degree view of their business.
5. Customer
Lifecycle
Ability to consolidate Customer Touch Points
into a single 360 customer lifecycle view
Vehicle
Lifecycle
Ability to track Vehicle Information and
History into a single 360 vehicle lifecycle
view
On-Brand
Experience
Ability to deliver Consistent & Personalized
On Brand Customer Experience across the
entire dealerships
6. Web-based
Architecture Access Anywhere,
Any Device
Simplicity in
Design - User
Friendly
Based on
Dynamics CRM –
Customer Centric
Multi-Language &
Localization –
Suitable for Global
Roll-Out
Multi-Tenant –
Flexible
Deployment
Flexible
Architecture Customizable
9. OEM Specific Extension
External Systems
Used Car
Service
Parts
SFA
Insurance
Technosoft DMS
Enterprise BUS, Web Service
OEM Internal System
(Parts Catalog, Warranty Claims, etc.)
New Car
C
O
R
E
XRM Framework
Dynamics CRM
Dynamics AX
Data management / Information management / Reporting
Application Platform / Infrastructure
Includes
Regional
Specific
10. New Car
TECHNOSOFT DMS v3.0
Module Components
Stock
Management
Transfer
Management
Sales Order
Service
Used Car
Purchase
Management
Stock
Management
Reservation
Management
Quotation
Purchase
Management
Service
Monitoring
Outsource
Order Mgmt
Quotation
Claim
Management
Service
Package
Sales Order
Extended
Warranty
Document
Registration
Registration
Accident
Repair Mgmt
Service
History
Allocation
Registration
PDI
Delivery
Management
Invoicing &
Payment
Delivery
Management
Invoicing &
Payment
Invoicing &
Payment
Work Order
Management
Parts
Insurance
Mkt, SFA
Parts Stock
Control
Potential
Customer
Enhanced
Customer
Lifecycle
Parts
Replenishment
Compulsory
Insurance
Enhanced
Vehicle
Lifecycle
Parts Purchase
Management
Compulsory
Insurance
Settlement
Enhanced
Campaign
Management
Parts Retail
Management
Insurance
Application
Enhanced
Opportunity
Management
Invoice &
Payment
Insurance
Contract
Activity
Planning,
Scheduling
Invoice &
Payment
Business
Operation
17. “With Technosoft Dealer Management System powered by Microsoft Dynamics, we can now obtain daily
productivity reporting from our remote branches located at customers’ mining sites. This has greatly
enhanced our business insights, while increasing our control and management across the end-to-end
vehicle sales and service process.”
Jonathan Prasetya, Director, PT ALUN