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LESSON	
  1:	
  	
  
TURN	
  YOUR	
  CONTENT	
  INTO	
  CASH	
  
Course	
  
Turning	
  Content	
  Into	
  Commerce	
  
Turn	
  Your	
  Content	
  into	
  Commerce	
  
Ok,	
  we	
  all	
  know,	
  you	
  cant	
  really	
  turn	
  your	
  content	
  into	
  
money,	
  can	
  you?	
  Yes!	
  Well,	
  sort-­‐of.	
  There	
  are	
  simple	
  
ways	
  you	
  can	
  start	
  to	
  leverage	
  your	
  content	
  as	
  a	
  
channel	
  for	
  commerce.	
  
The	
  approach	
  to	
  content	
  development	
  should	
  focus	
  on	
  
authority	
  building	
  at	
  its	
  core.	
  As	
  a	
  brand,	
  it	
  is	
  
important	
  to	
  leverage	
  content	
  as	
  a	
  tool	
  for	
  authority	
  
building	
  in	
  the	
  digital	
  space.	
  	
  
This	
  lesson	
  defines	
  guidelines	
  and	
  approaches	
  to	
  building	
  
authority	
  through	
  content	
  development,	
  which	
  as	
  you	
  
will	
  learn	
  in	
  lesson	
  4	
  of	
  this	
  course,	
  ulDmately	
  leads	
  a	
  
reader	
  to	
  acDon.	
  
Write	
  Statements	
  of	
  “Authority”	
  
There	
  should	
  be	
  a	
  clear	
  use	
  of	
  statements	
  that	
  show	
  your	
  content	
  as	
  
factual,	
  but	
  there	
  are	
  also	
  guidelines	
  that	
  govern	
  the	
  use	
  of	
  such	
  
factual	
  remarks.	
  
	
  Follow	
  these	
  simple	
  steps	
  to	
  ensure	
  you	
  are	
  correctly	
  applying	
  
statements	
  of	
  fact	
  to	
  your	
  content:	
  
•  Statements	
  of	
  fact	
  should	
  not	
  be	
  exaggerated,	
  loosely	
  defined	
  or	
  
paraphrased.	
  When	
  quoDng	
  sources	
  or	
  other	
  writers,	
  limit	
  quotes	
  
into	
  short	
  statements	
  of	
  fact.	
  
•  Statements	
  of	
  fact	
  must	
  be	
  objecDve,	
  accurate,	
  and	
  have	
  record	
  or	
  
reference	
  for	
  every	
  asserDon.	
  
•  Find	
  facts	
  that	
  can	
  be	
  stated	
  in	
  your	
  favor,	
  and	
  provide	
  relevant	
  
context	
  and	
  brief	
  detail.	
  
•  Neutralize	
  unfavorable	
  facts	
  by	
  seMng	
  them	
  in	
  footnotes	
  or	
  placing	
  
them	
  in	
  context.	
  
•  It	
  is	
  useful	
  to	
  briefly	
  summarize	
  statements	
  regarding	
  a	
  specific	
  topic	
  
or	
  fact.	
  
5	
  Statements	
  that	
  Reflect	
  “Authority”	
  
These	
  statements	
  are	
  important	
  because	
  they	
  help	
  the	
  search	
  engines	
  to	
  
see	
  the	
  site	
  as	
  an	
  authority	
  for	
  a	
  given	
  topic.	
  When	
  wri<ng	
  about	
  a	
  
given	
  subject,	
  it	
  is	
  helpful	
  to	
  make	
  authorita<ve	
  or	
  factual	
  statements	
  to	
  
help	
  the	
  content	
  appear	
  trusted	
  and	
  resourceful.	
  
Here	
  are	
  some	
  example	
  statements	
  that	
  reflect	
  authority	
  when	
  applied	
  to	
  
wriQen	
  content.	
  
1.  “Previous	
  studies	
  show…”	
  
2.  “Is	
  has	
  become	
  clear	
  that…”	
  
3.  “One	
  way	
  of	
  seeing	
  this	
  is…”	
  
4.  “A	
  challenge	
  of	
  this	
  …”	
  
5.  “On	
  or	
  about	
  such	
  and	
  such	
  date	
  this	
  happened…”	
  
Use	
  these	
  and	
  other	
  techniques	
  to	
  improve	
  your	
  sites	
  authority	
  in	
  search.	
  
Importance	
  of	
  Story	
  Telling	
  
Making	
  a	
  connec<on	
  is	
  important	
  in	
  your	
  personal	
  life,	
  
right?	
  So	
  it	
  is	
  also	
  important	
  in	
  your	
  professional	
  life;	
  
establishing	
  a	
  background	
  and	
  context	
  about	
  your	
  
product	
  or	
  service	
  with	
  your	
  target	
  audience.	
  	
  
Tell	
  a	
  story	
  that	
  connects	
  your	
  reader	
  to	
  you,	
  your	
  brand	
  
and	
  the	
  value	
  you	
  provide,	
  which	
  will	
  make	
  it	
  more	
  
suscep<ble	
  to	
  being	
  spread.	
  	
  
The	
  more	
  a	
  story	
  spreads,	
  the	
  higher	
  it	
  increases	
  in	
  
authority.	
  	
  
How	
  to	
  Connect	
  with	
  Reader	
  EmoJons	
  
Researchers	
  have	
  long	
  known	
  that	
  part	
  of	
  what	
  makes	
  content	
  so	
  
suscepDble	
  to	
  spreading	
  is	
  emoDon;	
  emoDons	
  are	
  contagious.	
  This	
  
emoDonal	
  contagion	
  can	
  occur	
  indirectly-­‐-­‐say,	
  by	
  receiving	
  a	
  
forwarded	
  arDcle.	
  Evoking	
  an	
  emoDon	
  is	
  the	
  way	
  for	
  readers	
  to	
  
connect	
  with	
  content.	
  	
  
To	
  become	
  an	
  authority,	
  write	
  content	
  that	
  evokes	
  one	
  of	
  these	
  5	
  
connecDons:	
  
1.  PosiDve	
  emoDon	
  –	
  happiness	
  in	
  the	
  reader	
  
2.  NegaDve	
  emoDon	
  –	
  anger	
  the	
  reader	
  
3.  Improve	
  the	
  mood	
  -­‐	
  comfort	
  the	
  reader	
  	
  
4.  Acceptance	
  –	
  make	
  the	
  reader	
  feel	
  “in	
  the	
  know”	
  
5.  Empathy	
  -­‐	
  solve	
  a	
  problem	
  
When	
  your	
  content	
  has	
  the	
  ability	
  to	
  arouse	
  readers	
  and	
  evoke	
  emoDon,	
  
the	
  result	
  is	
  a	
  viral	
  spread	
  that	
  connects	
  readers	
  and	
  builds	
  authority.	
  
Measure	
  Content	
  by	
  ConnecJons	
  
Once	
  a	
  connec<on	
  is	
  made,	
  it	
  is	
  important	
  to	
  reveal	
  
weather	
  or	
  not	
  the	
  approach	
  is	
  working,	
  and	
  
measure	
  if	
  the	
  reader	
  took	
  ac<on.	
  	
  
Here	
  are	
  measurable	
  acDons	
  that	
  confirm	
  an	
  
emoDonal	
  connecDon	
  was	
  made	
  through	
  content:	
  
•  User	
  comments	
  
•  Product/service	
  purchasing	
  
•  Social	
  sharing	
  
70/20/10	
  Rule:	
  Approach	
  to	
  Authority	
  
Here	
  is	
  a	
  breakdown	
  of	
  the	
  content	
  balance	
  to	
  
have	
  influence	
  and	
  reach	
  the	
  personas	
  that	
  
help	
  a	
  brand	
  be	
  seen	
  as	
  an	
  authority:	
  
  70%:	
  novice	
  –	
  content	
  to	
  tell	
  a	
  story	
  or	
  offer	
  
a	
  soluDon	
  
  20%	
  knowledge	
  seekers	
  –	
  content	
  from	
  the	
  
expert	
  	
  
  10%	
  influenJal	
  –	
  content	
  for	
  the	
  experts	
  	
  
Balance	
  &	
  Influence	
  
 As	
  an	
  authority	
  of	
  subjects,	
  your	
  brand	
  has	
  to	
  have	
  
balance	
  to	
  have	
  influence;	
  apply	
  the	
  70/20/10	
  rule.	
  	
  
 This	
  is	
  to	
  say	
  that	
  of	
  the	
  content	
  wriQen	
  by	
  your	
  brand,	
  
should	
  have	
  a	
  30%	
  expert	
  focus;	
  with	
  20%	
  of	
  content	
  
from	
  the	
  expert,	
  while	
  only	
  10%	
  is	
  wriQen	
  for	
  experts.	
  	
  
 The	
  prime	
  70%	
  of	
  content	
  is	
  to	
  build	
  authority	
  with	
  and	
  
bring	
  informaDon	
  to	
  the	
  novice,	
  the	
  seeker	
  of	
  your	
  
brand	
  that	
  does	
  not	
  have	
  that	
  deeper	
  insight.	
  	
  
 Tell	
  a	
  good	
  story,	
  share	
  facts	
  and	
  offer	
  soluDons	
  that	
  
makes	
  your	
  brand	
  authoritaDve,	
  and	
  gain	
  influence	
  
 This	
  novice	
  will	
  keep	
  coming	
  back,	
  and	
  amplify	
  the	
  
message	
  beyond	
  your	
  website	
  
Follow	
  us	
  on	
  TwiVer	
  @	
  
www.TwiQer.com/ELMConsulDng.org	
  
www.	
  	
  
www.ELMConsulDng.org	
  	
  

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Content into Commerce: Powerful Ways to Turn Content into Cash

  • 1. LESSON  1:     TURN  YOUR  CONTENT  INTO  CASH   Course   Turning  Content  Into  Commerce  
  • 2. Turn  Your  Content  into  Commerce   Ok,  we  all  know,  you  cant  really  turn  your  content  into   money,  can  you?  Yes!  Well,  sort-­‐of.  There  are  simple   ways  you  can  start  to  leverage  your  content  as  a   channel  for  commerce.   The  approach  to  content  development  should  focus  on   authority  building  at  its  core.  As  a  brand,  it  is   important  to  leverage  content  as  a  tool  for  authority   building  in  the  digital  space.     This  lesson  defines  guidelines  and  approaches  to  building   authority  through  content  development,  which  as  you   will  learn  in  lesson  4  of  this  course,  ulDmately  leads  a   reader  to  acDon.  
  • 3. Write  Statements  of  “Authority”   There  should  be  a  clear  use  of  statements  that  show  your  content  as   factual,  but  there  are  also  guidelines  that  govern  the  use  of  such   factual  remarks.    Follow  these  simple  steps  to  ensure  you  are  correctly  applying   statements  of  fact  to  your  content:   •  Statements  of  fact  should  not  be  exaggerated,  loosely  defined  or   paraphrased.  When  quoDng  sources  or  other  writers,  limit  quotes   into  short  statements  of  fact.   •  Statements  of  fact  must  be  objecDve,  accurate,  and  have  record  or   reference  for  every  asserDon.   •  Find  facts  that  can  be  stated  in  your  favor,  and  provide  relevant   context  and  brief  detail.   •  Neutralize  unfavorable  facts  by  seMng  them  in  footnotes  or  placing   them  in  context.   •  It  is  useful  to  briefly  summarize  statements  regarding  a  specific  topic   or  fact.  
  • 4. 5  Statements  that  Reflect  “Authority”   These  statements  are  important  because  they  help  the  search  engines  to   see  the  site  as  an  authority  for  a  given  topic.  When  wri<ng  about  a   given  subject,  it  is  helpful  to  make  authorita<ve  or  factual  statements  to   help  the  content  appear  trusted  and  resourceful.   Here  are  some  example  statements  that  reflect  authority  when  applied  to   wriQen  content.   1.  “Previous  studies  show…”   2.  “Is  has  become  clear  that…”   3.  “One  way  of  seeing  this  is…”   4.  “A  challenge  of  this  …”   5.  “On  or  about  such  and  such  date  this  happened…”   Use  these  and  other  techniques  to  improve  your  sites  authority  in  search.  
  • 5. Importance  of  Story  Telling   Making  a  connec<on  is  important  in  your  personal  life,   right?  So  it  is  also  important  in  your  professional  life;   establishing  a  background  and  context  about  your   product  or  service  with  your  target  audience.     Tell  a  story  that  connects  your  reader  to  you,  your  brand   and  the  value  you  provide,  which  will  make  it  more   suscep<ble  to  being  spread.     The  more  a  story  spreads,  the  higher  it  increases  in   authority.    
  • 6. How  to  Connect  with  Reader  EmoJons   Researchers  have  long  known  that  part  of  what  makes  content  so   suscepDble  to  spreading  is  emoDon;  emoDons  are  contagious.  This   emoDonal  contagion  can  occur  indirectly-­‐-­‐say,  by  receiving  a   forwarded  arDcle.  Evoking  an  emoDon  is  the  way  for  readers  to   connect  with  content.     To  become  an  authority,  write  content  that  evokes  one  of  these  5   connecDons:   1.  PosiDve  emoDon  –  happiness  in  the  reader   2.  NegaDve  emoDon  –  anger  the  reader   3.  Improve  the  mood  -­‐  comfort  the  reader     4.  Acceptance  –  make  the  reader  feel  “in  the  know”   5.  Empathy  -­‐  solve  a  problem   When  your  content  has  the  ability  to  arouse  readers  and  evoke  emoDon,   the  result  is  a  viral  spread  that  connects  readers  and  builds  authority.  
  • 7. Measure  Content  by  ConnecJons   Once  a  connec<on  is  made,  it  is  important  to  reveal   weather  or  not  the  approach  is  working,  and   measure  if  the  reader  took  ac<on.     Here  are  measurable  acDons  that  confirm  an   emoDonal  connecDon  was  made  through  content:   •  User  comments   •  Product/service  purchasing   •  Social  sharing  
  • 8. 70/20/10  Rule:  Approach  to  Authority   Here  is  a  breakdown  of  the  content  balance  to   have  influence  and  reach  the  personas  that   help  a  brand  be  seen  as  an  authority:     70%:  novice  –  content  to  tell  a  story  or  offer   a  soluDon     20%  knowledge  seekers  –  content  from  the   expert       10%  influenJal  –  content  for  the  experts    
  • 9. Balance  &  Influence    As  an  authority  of  subjects,  your  brand  has  to  have   balance  to  have  influence;  apply  the  70/20/10  rule.      This  is  to  say  that  of  the  content  wriQen  by  your  brand,   should  have  a  30%  expert  focus;  with  20%  of  content   from  the  expert,  while  only  10%  is  wriQen  for  experts.      The  prime  70%  of  content  is  to  build  authority  with  and   bring  informaDon  to  the  novice,  the  seeker  of  your   brand  that  does  not  have  that  deeper  insight.      Tell  a  good  story,  share  facts  and  offer  soluDons  that   makes  your  brand  authoritaDve,  and  gain  influence    This  novice  will  keep  coming  back,  and  amplify  the   message  beyond  your  website  
  • 10. Follow  us  on  TwiVer  @   www.TwiQer.com/ELMConsulDng.org   www.     www.ELMConsulDng.org