kintone×Stripeでサポート業務効率化！.pdf

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EriHiruma1

JP_Stripes Online Vol.6 ～ローコード・ノーコードで課金・集金をカンタンに！

Business

㈱オークスピード比留間
@kintonemama
kintone×Stripeで
サポート業務を
効率化

こんな事ありませんか？
受注後の顧客対応フローが漏れていた
結果、クレームに(´・ω・｀)
何をやればいいか
分かりませんでした！
それ、私に依頼きてました？

kintoneでタスクと進捗を見える化
何をやればいいか分かりませんでした！
商品に応じて、タスクを表示
全部「○」がついたら対応完了

kintoneでタスクと進捗を見える化
何をやればいいか分かりませんでした！
レコード一覧画面で、未処理タスクを見せつける

kintoneのワークフロー
通知が飛び未処理に表示
それ、私に依頼きてました？

Twitter
@kintonemama
Stripe
・サブスクリプション
ダッシュボード操作のみ
ノーコード運用
使ったツール
Zapier
・成功したサブスクリプション
・Kintoneにレコード作成
・（ついでに）ChatWorkに通知
kintone
・ドラッグ&ドロップで
業務アプリが作れちゃう
・自社に合わせてカスタマイズ
「すごくなくていい」が合言葉

Zapier
kintone
受注後のタスク管理・進捗管理
～発表後追加～
メールワイズも組み合わせると最強
Stripe
受注発生
ChatWork
受注発生を通知
メール共有システム
メールワイズ
メールでの顧客対応が効率化
一斉送信もあるよ
kintoneのデータを差し込んで
メール送信できる
(コピペミス撲滅)
メール送受信履歴を
kintoneに表示可能
受注入ったわ～
メール対応
めっちゃ楽やん

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