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How to
effectively reach
your audience
of viewers
Part 2 of a 4 part series
—
The challenge — creating a direct
relationship with your viewer
Now that you’ve built your audience (click here for a refresher!), let’s
talk about how to effectively reach them.
Reaching people is complicated, especially for media companies. There
are a lot of moving parts—platforms, technologies, channels, media,
social, mobile, etc. Consumers are using digital tools in every portion of
their lives—including decision-making—and are always using different
devices. The ways to reach customers are constantly changing but what
remains constant is the need to reach them.
To effectively reach your audience of viewers, you need to organize,
integrate and coordinate your efforts in a way that reaches your target
audience at the right time, in the right way, at the right place and with
the right offer or message. Here’s how.
1
2
3
4
5
Segment
The important first step in
reaching your audience is knowing
something about them and
intelligently segmenting them.
What’s their age?
Male or female?
What is their pattern of viewership?
What channel best reaches them?
Figure out what works for your
brand and your customers.
Audience counts
Obvious, right? Don’t bypass this step.
The waterfall of how many individuals
are selected, and segmented, and
then ultimately deployed, and who
responded, will help you determine
what worked. How many viewers
can I reach by cookie or device ID? A
snapshot of counts helps to determine
what happens to your audience
between building the audience and
getting a response.
Target
Now that you understand your audience
counts and segments, target them.
Onboard your segments, create your
output files and transfer your files to
your deployment mechanism. This is
basic blocking and tackling. Be sure to
execute flawlessly.
Create programs
Now it’s time to get creative.
Develop compelling messages
that present the right information
at the right time in the right way.
Understand what’s working now,
what’s worked in the past and what
new approaches are appropriate.
Media planning
It might seem obvious but the
media planning stage is necessary
to ensure effective reach. Here
you identify the best media
platforms to get your messages
to the right audience.
The process:
6 key ways to reach
your audience
Deploy
Here’s the fun part—load the segments and push
your message(s) to your audience. Integrated.
Multi-channel. Targeted. Movie-goers or show
watchers. Based on your insights and actions from
the previous steps, by the time you hit the deploy
stage, you should be confident that your messages
will effectively reach your audience.
6
Now what?
In the constantly evolving media industry, understanding your audience and
how to effectively reach them will help you secure long-term viewers. We
understand this is no easy task and making sense of all the data can be a
challenge. We’re here to help.
Now that you understand how to build and reach your audience, next in the
continuation of this series we’ll help you learn to boost their engagement.
Finally, we’ll help you to measure all of your hard work to optimize and
monetize.
—
To get the full series, sign up below. Or, have us give you a call to discuss
how you can use data to more effectively reach your audience.
Subscribe
About Epsilon
Epsilon is the global leader in creating connections between people and
brands. An all-encompassing global marketing company, we harness the
power of rich data, groundbreaking technologies, engaging creative and
transformative ideas to get the results our clients require.
Recognized by Ad Age as the No.1 World CRM/Direct Marketing Network
and No.1 U.S. Agency from All Disciplines, Epsilon employs over 7,000
associates in 70 offices worldwide. Epsilon is an Alliance Data company.
For more information, visit epsilon.com, follow us on Twitter @EpsilonMktg or call 1 800 309 0505.
Copyright©Epsilon2015EpsilonDataManagement,LLC.

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How to Effectively Reach your Audience

  • 1. How to effectively reach your audience of viewers Part 2 of a 4 part series —
  • 2. The challenge — creating a direct relationship with your viewer Now that you’ve built your audience (click here for a refresher!), let’s talk about how to effectively reach them. Reaching people is complicated, especially for media companies. There are a lot of moving parts—platforms, technologies, channels, media, social, mobile, etc. Consumers are using digital tools in every portion of their lives—including decision-making—and are always using different devices. The ways to reach customers are constantly changing but what remains constant is the need to reach them. To effectively reach your audience of viewers, you need to organize, integrate and coordinate your efforts in a way that reaches your target audience at the right time, in the right way, at the right place and with the right offer or message. Here’s how.
  • 3. 1 2 3 4 5 Segment The important first step in reaching your audience is knowing something about them and intelligently segmenting them. What’s their age? Male or female? What is their pattern of viewership? What channel best reaches them? Figure out what works for your brand and your customers. Audience counts Obvious, right? Don’t bypass this step. The waterfall of how many individuals are selected, and segmented, and then ultimately deployed, and who responded, will help you determine what worked. How many viewers can I reach by cookie or device ID? A snapshot of counts helps to determine what happens to your audience between building the audience and getting a response. Target Now that you understand your audience counts and segments, target them. Onboard your segments, create your output files and transfer your files to your deployment mechanism. This is basic blocking and tackling. Be sure to execute flawlessly. Create programs Now it’s time to get creative. Develop compelling messages that present the right information at the right time in the right way. Understand what’s working now, what’s worked in the past and what new approaches are appropriate. Media planning It might seem obvious but the media planning stage is necessary to ensure effective reach. Here you identify the best media platforms to get your messages to the right audience. The process: 6 key ways to reach your audience
  • 4. Deploy Here’s the fun part—load the segments and push your message(s) to your audience. Integrated. Multi-channel. Targeted. Movie-goers or show watchers. Based on your insights and actions from the previous steps, by the time you hit the deploy stage, you should be confident that your messages will effectively reach your audience. 6
  • 5. Now what? In the constantly evolving media industry, understanding your audience and how to effectively reach them will help you secure long-term viewers. We understand this is no easy task and making sense of all the data can be a challenge. We’re here to help. Now that you understand how to build and reach your audience, next in the continuation of this series we’ll help you learn to boost their engagement. Finally, we’ll help you to measure all of your hard work to optimize and monetize. — To get the full series, sign up below. Or, have us give you a call to discuss how you can use data to more effectively reach your audience. Subscribe
  • 6. About Epsilon Epsilon is the global leader in creating connections between people and brands. An all-encompassing global marketing company, we harness the power of rich data, groundbreaking technologies, engaging creative and transformative ideas to get the results our clients require. Recognized by Ad Age as the No.1 World CRM/Direct Marketing Network and No.1 U.S. Agency from All Disciplines, Epsilon employs over 7,000 associates in 70 offices worldwide. Epsilon is an Alliance Data company. For more information, visit epsilon.com, follow us on Twitter @EpsilonMktg or call 1 800 309 0505. Copyright©Epsilon2015EpsilonDataManagement,LLC.