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A Presentation By HARSH C. MARIWALA Chairman & Managing Director Marico Limited INSTITUTIONALISING  INNOVATION
BOMBAY OIL INDUSTRIES 
  family managed   Turnover Rs. 5 crores 
 amongst three businesses No Professionals
BOMBAY OIL INDUSTRIES & Edible oils in bulk
 Contributing  Rs. 50 Lakhs  sales turnover

.
[object Object],[object Object],[object Object],FORMATION
 
DIFFERENTIATION THROUGH  A UNIQUE CULTURE  ,[object Object],[object Object],Melting Pot of Diverse Cultures
[object Object],[object Object],[object Object],[object Object],CULTURE & VALUES
MARICO CULTURE Sharing of Information OPEN First names – artificial barriers not there INFORMAL Consensus, task force – group work PARTICIPATIVE Autonomy within direction EMPOWERING No Gossip !! APOLITICAL Influence does not work – loyalty not rewarded MERIT BASED Higher responsibilities, cross functional exposure LEARNING Stimulus to organization & person JOB ROTATION
PARACHUTE JOURNEY
.    THROUGH INNOVATION Created the coconut oil usage explosion in consumer packs with HDPE Parachute WM  created all season  usage ease
[object Object],[object Object],OUR INNOVATION JOURNEY
PARACHUTE JOURNEY
.    THROUGH INNOVATION Parachute Flip – Top – enables ease of  identification of genuine Parachute and leak – proofing of pack ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],THREAT FROM HUL
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MARICO’S RESPONSE
[object Object],MARICO’S RESPONSE Product Distribution Promotion Superior product quality of Parachute Our Passion “ Contemporarizing” purity with the  Shuddhata ki Seal Hi Value promotions on Parachute Ramping up our own distribution Parachute Ki Kasam  launched for internal sales force
[object Object],[object Object],OUTCOME Critical take-aways Single-minded focus can overcome brute force Motivating people down the line critical in crisis times An emotional & psychological victory for Marico.
[object Object],[object Object],INNOVATION ON PARACHUTE CONTINUES “ PERSONAL” CHAMPI “ HOT OIL”
From a   Coconut Oil   to a   Beauty Brand
FROM A COCONUT OIL TO A BEAUTY BRAND Innovations in the look and packaging of hair oil Aftershower-Gels & Creams Starz-Flavored shampoo & oil for Kids Night Repair Crùme-contemporarize use of Parachute Therapie-First scientific solution for Hairfall Jasmine – Expand the market through lighter, fragrant oils
OUR INNOVATION JOURNEY Built strong equity of  Oil  on a Heart Platform Saffola
[object Object],OUR INNOVATION JOURNEY ,[object Object],[object Object],[object Object],[object Object],Saffola
CREATING THOUGHT LEADERSHIP via INNOVATION From Cooking Oil to a Thought Leader   ,[object Object],[object Object],[object Object],[object Object]
: FROM AN EDIBLE OIL TO A  HEALTH BRAND From an   Edible Oil  to a Health Brand
SAFFOLA : FROM AN EDIBLE OIL TO A  HEALTH BRAND Lifestyle Products First to introduce oil ‘blends’ – Kardi, Corn Oil blend etc. Diabetes & Cholesterol Management - Entry into the Functional Foods Space Low-Sodium Saffola Salt Edible Oil
OTHER INNOVATIONS Instant Starch for the harried housewife - Revive Mediker launched in an  oil  format for greater acceptability
[object Object],[object Object],[object Object],[object Object],[object Object],ENABLERS TO INNOVATION
[object Object],[object Object],[object Object],[object Object],BRAND WORKSHOPS
[object Object],[object Object],GROWTH IMPACT
[object Object],[object Object],[object Object],[object Object],INNOVATION PRACTICES
[object Object],[object Object],[object Object],[object Object],[object Object],INNOVATION PRACTICES : HUMAN RESOURCES
[object Object],[object Object],[object Object],[object Object],JOURNEY FROM INDIAN TO GLOBAL
[object Object],JOURNEY FROM INDIAN TO GLOBAL Using common ethnicity/  Hair oiling habits ,[object Object],[object Object],[object Object],Developing New Categories Promoting Own Brands ,[object Object],India Centric Developing Localized Offerings
[object Object],[object Object],JOURNEY FROM INDIAN TO GLOBAL IBG over the years 17 % 56 %
JOURNEY FROM INDIAN TO GLOBAL
INCUBATION CELL Emergence of new businesses like
[object Object],[object Object],[object Object],[object Object],JOURNEY FROM PRODUCTS TO SOLUTIONS What is a solutions approach? This will enhance the efficacy of service Home Care Product Zeroing on the Customer need and  Finalizing the solutions required Personal Diagnostic This will be the in clinic service Service Will include diet, lifestyle related advice Advice
RAPID GROWTH OF KAYA Revenue – Strong Growth Present in India & Middle East
KAYA ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],INNOVATION : THE MARICO EXPERIENCE
[object Object],[object Object],[object Object],FUTURE INITIATIVES
RAPID GROWTH Turnover - 1991 to 2009 100 400 700 1000 1300 1600 1900 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Rs. Crore Sweekar and Launch Parachute  Cream Kardi Corn Blend CAMELIA   &   Bangladesh & HAIR  CODE  -  Egypt Hair & Care Revive Dubai Office Saffola Salt MBL formed New Business entry -  Kaya Sundari Advansed Parachute After Shower  Parachute Relaunch Saffola Gold Silk - N - Shine Parachute Jasmine Parachute Hair Cream - Gulf SIL MEDIKER OIL OF MALABAR AROMATIC  -  NIHAR MANJAL FIANCEE   Acquisition in  SOUTH AFRICA 2400 2009
SHAREHOLDER VALUE SHARE PERFORMANCE ON STOCK EXCHANGES
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],THE MOST AWARDED FMCG
SNAPSHOT OF MARICO Local Global Low margin High margin Low value add High value add Oils FMCG Products FMCG Products Beauty and Wellness solutions
ENTREPRENEURSHIP (Start Up Phase) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ENTREPRENEURSHIP (Consolidation Phase) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ENTREPRENEURSHIP (Scaling Up) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ROLE OF CEO / TOP MANAGEMENT
To SUM UP

 Needs a lot of hard work, rigour and persistence Innovation is a journey
. It is exciting, but tough
.
 
[object Object],[object Object],[object Object]

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Institutionalising Innovation- Harsh Mariwala

  • 1. A Presentation By HARSH C. MARIWALA Chairman & Managing Director Marico Limited INSTITUTIONALISING INNOVATION
  • 2. BOMBAY OIL INDUSTRIES 
 family managed Turnover Rs. 5 crores 
 amongst three businesses No Professionals
  • 3. BOMBAY OIL INDUSTRIES & Edible oils in bulk
 Contributing Rs. 50 Lakhs sales turnover

.
  • 4.
  • 6.
  • 7.
  • 8. MARICO CULTURE Sharing of Information OPEN First names – artificial barriers not there INFORMAL Consensus, task force – group work PARTICIPATIVE Autonomy within direction EMPOWERING No Gossip !! APOLITICAL Influence does not work – loyalty not rewarded MERIT BASED Higher responsibilities, cross functional exposure LEARNING Stimulus to organization & person JOB ROTATION
  • 9. PARACHUTE JOURNEY
. THROUGH INNOVATION Created the coconut oil usage explosion in consumer packs with HDPE Parachute WM created all season usage ease
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. From a Coconut Oil to a Beauty Brand
  • 18. FROM A COCONUT OIL TO A BEAUTY BRAND Innovations in the look and packaging of hair oil Aftershower-Gels & Creams Starz-Flavored shampoo & oil for Kids Night Repair CrĂšme-contemporarize use of Parachute Therapie-First scientific solution for Hairfall Jasmine – Expand the market through lighter, fragrant oils
  • 19. OUR INNOVATION JOURNEY Built strong equity of Oil on a Heart Platform Saffola
  • 20.
  • 21.
  • 22. : FROM AN EDIBLE OIL TO A HEALTH BRAND From an Edible Oil to a Health Brand
  • 23. SAFFOLA : FROM AN EDIBLE OIL TO A HEALTH BRAND Lifestyle Products First to introduce oil ‘blends’ – Kardi, Corn Oil blend etc. Diabetes & Cholesterol Management - Entry into the Functional Foods Space Low-Sodium Saffola Salt Edible Oil
  • 24. OTHER INNOVATIONS Instant Starch for the harried housewife - Revive Mediker launched in an oil format for greater acceptability
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33. JOURNEY FROM INDIAN TO GLOBAL
  • 34. INCUBATION CELL Emergence of new businesses like
  • 35.
  • 36. RAPID GROWTH OF KAYA Revenue – Strong Growth Present in India & Middle East
  • 37.
  • 38.
  • 39.
  • 40. RAPID GROWTH Turnover - 1991 to 2009 100 400 700 1000 1300 1600 1900 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Rs. Crore Sweekar and Launch Parachute Cream Kardi Corn Blend CAMELIA & Bangladesh & HAIR CODE - Egypt Hair & Care Revive Dubai Office Saffola Salt MBL formed New Business entry - Kaya Sundari Advansed Parachute After Shower Parachute Relaunch Saffola Gold Silk - N - Shine Parachute Jasmine Parachute Hair Cream - Gulf SIL MEDIKER OIL OF MALABAR AROMATIC - NIHAR MANJAL FIANCEE Acquisition in SOUTH AFRICA 2400 2009
  • 41. SHAREHOLDER VALUE SHARE PERFORMANCE ON STOCK EXCHANGES
  • 42.
  • 43. SNAPSHOT OF MARICO Local Global Low margin High margin Low value add High value add Oils FMCG Products FMCG Products Beauty and Wellness solutions
  • 44.
  • 45.
  • 46.
  • 47.
  • 48. To SUM UP

 Needs a lot of hard work, rigour and persistence Innovation is a journey
. It is exciting, but tough
.
  • 49.  
  • 50.

Hinweis der Redaktion

  1. W/o any capital Investment – able to convert business unbranded to Branded Stage – Do things yourself skill gaps – o/s. Consultants speed, risk taking, courage of conviction. Professor, prof. consultants Take one step – time – gradual – income – distri & people cost.
  2. Insight Involvement brings in commitment. Org. Communication exercises Survey 2.82 / 3.14 4pt. Rating Top down management 1994 national HRD network award - Best HR Practices.
  3. Insignificant m/s to undisputed leader Trade – Consumer resistance Lower cost – higher margins – ploughed back Better appearance / convenient use pack WM – Freezing / Year round usage Seal guarantee – difficult to duplicate – technology imported moulds, critical mass Mini – Sales quadrupled
  4. Competency in insight gathering – conversion to future business ideas Experimentation in Sales Insight projects on live challenges Cementing learning through application For US – Parachute - resource generating engine Full org. back up M. Leaders u/s Business consumer
  5. Revive Mediker Commoditized market built Brand Health platform with pricing power.
  6. Smuggling Decision – separate structure imp. M- leader -65% Skinner – Plastics WM Distri. IT Mktg. Inputs Micro mkg.
  7. Acne – Individualized – Customer Treat Products Ingestible
  8. Office Trials – Separate structure location team No market research – office –Garage type of clinic Viewed as a separate profit center Vs. Lakme – ayush Holistic – u/s consumer Laser Hair Removal / Visit – clinics Broader options / Dermats. Available – cost / customised Botox, fillers, warts, meso Medispa / Different doctor clinic / In spa ambience World class services No franchising Feedback consumers – 1,2,3,4 rewards call back IT dash board profit dialogue – customers skin habits
  9. Networking Getting outside –in by travel Putting the best resources on big-bang projects
  10. LEARNING – FAILURES NEW PRODUCT Ess Com Act Safety People - orgianisation