EDB offers RemoteDBA Services that provide on-demand, Postgres-certified talent to address organizations’ specific needs. A RemoteDBA can benefit your organizations in a variety of ways such as supporting the rapid growth and demands of your organization, support your staffing needs, as well as mitigate churn and reduce risk. This presentation covers the following steps to Remote DBA success: • Gain insights about how EDB’s RemoteDBA Services work • Identify challenges to ramping up and growing your Postgres systems • Learn about customer use cases where RemoteDBA makes the most impact • Evaluate next steps, and how to get started For more information on EDB’s RemoteDBA services please email sales@enterprisedb.com

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Expert Guidance:
5 Advantages of RemoteDBA Services

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Matt Cicciari
Director, Product Marketing
EDB Speakers
Jamie Watt
Director, Americas Support

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• Challenges of managing your Postgres environment
• How to best leverage expert guidance
• Learn how to get started with RemoteDBA Services
• 5 Advantages of RemoteDBA Services
• Learn about customers success stories
• Q & A
Agenda

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How to Address Competence?
Where do
you
look?
What do
you
Know?
How do
you
learn?
Who can
you
trust?
Can you afford to develop this process?

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Common Postgres Market Dilemma…
Technical
• Skills do not map
from Vendor X to
Postgres
• Need for
specialized
expertise beyond
current team
Business
• No budget for hiring
DBA staff
• DBA staff turn-over
• Can’t meet
commitments
Shared
• Limited supply of
qualified Postgres
DBAs
• Business &
Technical Ramp-up

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RemoteDBA Services Overview
Introduction
Assessment
Roll-out
Focused
on YOUR
needs
Business
Overview
Applications
Overview
Infrastructure
& DBMS
Review
Disaster
Recovery
Review
High
Availability
Review Maintenance
Planning
Review
Access &
Security
Review
Managing
Expectations
Kick-off
Logistics

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Key Capabilities of RemoteDBA Services
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Concierge Initiation
• Architectural assistance
• Replication set-up & PITR set-up
• Dev/test system setup
• Assigned technical lead
Identify Opportunities Before They Become Problems
• AHC annual remote service
• OS tuning & parameter advice
• Best Practices advice
Target Problems at Point of Impact
• 24 x 7 real time monitoring
• E-mail alerts
• Emergency restoration
Regular Review & Evaluation
• Weekly status reports
• Monthly review meetings
• Monthly back-up verifications
• Patch & Maintenance updates

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• Architectural Health Check (AHC) identifies:
− Short-term opportunities
− Tactical opportunities
• AHC deep-dive assessment:
− Operating system
− Hardware configuration
− Database settings
− Backup strategies
− General database practices
− Upgrade requirements
− High Availability options
• Enables better strategic decision-making going forward
“Secret Sauce:” Architectural Health Check

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Planning
Agree upon the
Goals &
Objectives
Business Preparation
Identify internal
team
Setup the
Communication
plan
Technical Preparation
Discuss secure
infrastructure
connectivity
Share technical
details with EDB
Getting Started with RemoteDBA Services
Accelerate deployment, reduce risk, save money, and drive growth with
RemoteDBA Services & EDB Postgres Subscriptions

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Cost
Effective
Expert
Guidance
Continuity
of
Operations
Faster
Time-to-
Value
Lower Risk
5 Advantages of RemoteDBA Services

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Supports Growth of Start-up
Urgent Technical Help
24x7 Monitoring
Access to Experts
-CTO, a startup
“Insurance Policy”
Access to Expert Guidance
-Sr. Man. Data Services, a CDN Co.
Migration with Less Risk
Technical Migration Assistance
Eliminated Recruiting Process
Expert Knowledge Transfer
-DBA/Manager, a large Music Co.
Staffing & Expert
Guidance
Short-term Staff Coverage
DR Strategy Planning
-DBA, a FinServ Co.
Saves Time & Money
Access to Experts
Reduce Ramp-up Time
-IT Manager, a Logistics Co.
Achievement of SLAs
Improved System Performance
Expert Knowledge Transfer
-Systems Administrator, a FinServ Co.
But Don’t Take Our Word For It…
ManagementExecutiveTechnical
Hierarchy of Customer Value for RemoteDBA Services

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Postgres
Experts
Strategic
Engagement
Build
Trust
Stay
Informed
EDB
Services
Reminder: Choose the Right Partner…

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Contact EDB for more information
Email UsCall Us
Email sales@enterprisedb.com