Scopri come ottenere il massimo dei risultati di vendita
con la soluzione Salesforce.com.
Segui l’esempio di importanti aziende italiane
del settore Utilities.
Utilizzando innovativi strumenti di geomarketing, di analisi del cliente e dei consumi,
è possibile impostare strategicamente una campagna vendite efficace e vincente.
30. Safe Harbor
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such
uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially
from the results expressed or implied by the forward-looking statements we make. All statements other than statements of
historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth,
earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future
operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and
customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering
new functionality for our service, new products and services, our new business model, our past operating losses, possible
fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security
measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the
immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our
employees and manage our growth, new releases of our service and successful customer deployment, our limited history
reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential
factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most
recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others
containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not
currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase
decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to
update these forward-looking statements.
32. Ten Year Computing Cycles
10X more users with each cycle
2010’s
Social
Revolution
2000’s
1990’s Mobile
1980’s Desktop Cloud
Client/Server Cloud Computing
1970’s Mini Computing Computing
1960’s Computing
Mainframe
Computing
Data Business Process Web Mobile Social
Management Logic Apps Automation Apps Apps Apps
Apps Apps
33. First Cloud Company to Reach $2B Annual Revenue (FY12)
$3 Billion 56 Billion #1
Expected Annual Transactions World’s Most
Revenue Run per Quarter Innovative
Rate for FY13 Companies
#27
World’s
Best Places
to Work
8,000+
Employees
34. The Cloud Computing Model
Multi-tenant
Automatic Upgrades
Pay-as-you-go
Real-time
5x Faster
IDC White Paper sponsored by Salesforce.com: “Force.com Cloud Platform Drives Huge Time to Market and Cost Savings”,
Doc # 219965, September, 2009
36. The Social Divide – Customers and Companies
Your customers and What about
employees are social. your company?
37. Social Networking Surpasses Email
Social Users
Email Users 1.9 billion
social users
2007 2008 2009 2010 2011
Source: Comscore, June 2011
38. Next Generation Devices
Tablets
Smartphones
1.8
Laptops
Desktop
billion
mobile devices
by 2014
2006
2007
2008
2009
2010
2011
2012E
2013E
2014E
Source: Gartner Research, Smartphone, Tablet, and PC Forecast, December 2011
39. Facebook is the New Corporate Homepage
Fortune 100 Facebook Growth
Fortune 100 Web Growth
123%
growth
Jun 2010
Dec 2010
Jun 2011
Dec 2011
Sources: Wildfire Social Media Monitor, Compete.com, Wedtrends “The Effect of Social Networks and the Mobile Web on Website Traffic”
40. High Return for Social Enterprise
Social
Enterprise
Benefits
Source: McKinsey & Company, “The rise of the networked enterprise, Web 2.0 finds its payday.” December 2010
41. The New Enterprise is Social
Employee Social Customer
Network Social Network
Social
Collaborate
Profile
Market
Work Service
Extend Sell
44. Great Industry Success & Innovation In Oil and Gas
Lead to Relationship & Project/Asset Marketing &
Opportunity Contact Mngt. Management Outreach
Mobile Access Forecasting Call Centers & Portals