1. N.Emre ŞENDİL 1/4
PERSONAL INFORMATION
Name : N.Emre
Surname : Şendil
Sex : Male
Birth date/place : 24.04.1970 / Bursa-Turkey
Military service : Completed/30.11.1995
Driving license : B and A2
Nationality : TC
Marital status : Married
Foreign
languages
: Turkish(native language), English(fluent), German(entry
level)
Phone : +90 532 613 1638
E-mail : emre@emresendil.com
EDUCATION
Post Graduate Marmara Üniversitesi 1993-1994
Course Management Information Systems Programme
BS Istanbul Teknik Üniversitesi 1988-1993
Control Computer Engineering
High Scholl Bursa Anadolu Lisesi 1981-1988
Trainings/Courses
VMware Client Design Practices 2014
CISSP Certified Information System Security Prof. 2013
Problem Çözme ve Karar verme 2013
CEH Certified Ethical Hacker. IISATR 2011
ITIL V3 ITIL V3 Foundations Certified. HP 2010
LCP Leadership Challenge Programme. ABB 2009
PROFESSIONAL EXPERIENCE
2014-…. ISSA Turkey Chapter
Board member, responsible for strategy
Board member of the ISSA (Information System Security Association) Turkey
chapter NGO.
1998-.... ABB Elektrik San.AŞ.
IT Infrastructure/ Security Manager
Managing team of systems administrators, consultants and helpdesk manager supporting
ABB Turkey IT operations in 8 different geographical locations. Managing of the IT
systems and business processes. Responsible for Customer care, Network and Hosting
domains. Realizing projects in a multi country IT organization.
Acting as interim IT Manager for ElBi in the last 6 months 100% ABB owned company.
1996-1998 Monitor Digital Ltd.Şti.
Partner/Istanbul Reg. Manager
Management of the regional office for an IT company focused on developing and reselling
ERP software for textile business area.
1992-1994 Siemens Nixdorf Bilgi Sistemleri AŞ
Expert Software Engineer
Running the project for Opel car resellers’ automation. Install, support and integrate the
re-sellers stock, service and car sales with the central management all over Turkey
region.

2. N.Emre ŞENDİL 2/4
Summary
In almost 17 years of ABB, I have responsibility of IS Infrastructure manager
position where I’ve left a foot print and gained long experience in a
multicultural and international environment, I’ve been involved in several
activities, from Business processes engineering, ERP implementation to SW
development, IT security/risk management and finally IS operations. I gained
experience in IT governance, IT security, project management and people
management. I spend most of my time in management of design,
implementation, and development and maintain IT systems in large and multi
country environments.
Highlights about business experience
 I am an experienced professional in management of IT Systems,
Software projects in management and automation, IT sourcing
services, cloud, networking in multi-national and multi-cultural
organizations.
 Have been certified in ITIL for IT Management and IT security/business
continuity.
 Have experience in managing strategy, people, projects and very
complex IT systems.
 I am challenging to create value added IT solutions to move the
business one step ahead.

3. N.Emre ŞENDİL 3/4
MANAGEMENT/BUSINESS EXPERIENCE
 Managing team of system engineers and helpdesk technicians out sourced
functions and business partners.
 Responsible for creating and maintaining Country Information
Infrastructure Technology strategy.
 IT Integration of new acquired companies
 Cloud services management.
 Disaster recovery and business continuity design and implementation.
 ITIL foundations V3 certified. Managing IT services and asset lifecycle
process within ITIL scope.
 Managing business software development and integration projects in SAP
based solutions.
 Preparing, managing and reporting corporate IT Infrastructure services
annual budget.
 IT security and user awareness training campaigns.
 Managing and selecting vendors (GSM operators, hardware vendors,
service suppliers) setting and following KPI's.
 Planning and coordination of purchasing material and/or services related
with IT projects in line with budget.
 Preparation of Country level IT policy and procedures, adaptation to local
based policies. Accountable for local and corporate level IT audits.
 IT personnel management, hiring, performance review and setting
business targets
 Board member of ISSA Turkey Branch (NGO focused on IT security),
responsible for strategy.
 Contract management, setting and following SLA with third parties and
managing formal relations between companies.
 Managing software licenses and choosing the most suitable model.
 Large size IT Project management multi country scope.
o Resource allocation, dependency management
o Budget planning/management,
o Scope management,
o Delivery, decommissioning
 Creating, following and reporting internal SLA for service quality,
availability and internal-customer satisfaction. Preparing IT service catalog
for internal customers.
 Managing business software development and integration projects in SAP
connected solutions for;
o Sales organizations
o Purchasing and supply chain organizations
o Material-warehouse management
o Production planning
o Electronic invoice management
 Coordinating setup and maintenance of the design systems and plant
systems running on the shop floor.
 Implementation of IT helpdesk and KPI approach in corporate level.

4. N.Emre ŞENDİL 4/4
TECHNICAL EXPERIENCE
 Managing IT systems serving 1000+ users in 8 different geographical
locations.
 Coordination of software development projects in Lotus Notes, .NET and
Java. Database projects on MS SQL server.
 Migration for 1000+ clients from Lotus Notes to O365 cloud environment.
 Maintain and management of corporate messaging systems.
 Maintain and management of corporate network systems both in LAN and
WAN level with external and internal project consultants and staff.
 Active Directory maintaining designed for ABB global forest and TR OU
management.
 Design and business case creation for VoIP and collaboration project.
 Cisco Call manager project implementation senior project management for
16 locations 1000+ subscribers.
 System Center Configuration Management Server implementation.
 Improvement of IT security with WSUS and automated antivirus/firewall
update distribution among the corporate computers.
 Server consolidation with Virtualization technology. Total 8 physical and
50+ virtual servers in two different datacenters.
 Datacenter design co-location project management.
 Disaster recovery and business continuity implantation with risk
assessment and technical resolution process.
 Design and implementation of centrally managed automated data backup
and archiving system.
 Management of workflow systems development and integration into SAP
projects.
 Implementation of design systems like AutoCAD, e-plan, solid works.
 Coordination of setup and implementation of manufacturing (CAM, laser
CNC, paint line, ovens) and stock management systems.
 Project management in scope of SOX 404 compliance audits.
 Management of installation and operation of digital signage system within
the company.
 Installation of time and attendance system and physical access control
security systems within the company.
 Directing helpdesk team with direct reporting customer support manager.
 IOS based and server based software & database architecture.