3. What is a Health Dashboard?
Enables tracking and monitoring of health
information for elderly patients.
Allows professional caregivers to remotely
monitor a patient’s baseline health condition.
Allows lay caregivers to understand the
patient’s day-to-day health concerns and
receive alerts about potentially dangerous
medical situations.
Gives elderly patients a better understanding
of their own health and wellness.
4. Goals
Create a health monitoring product that is
attractive to elderly patients.
Design a system that is useful for professional
and lay care providers.
Manage health information collected from
external sensors in a way that is easier and
more efficient than existing methods.
Allow for 2-way communication between this
system and electronic medical records
systems.
6. Sensors
Withings Wireless Scale
Heart Monitor by Proteus
FitBit Trainer Diabetes Monitor by Alive Heart Rate Monitor by Polar
7. User Group: Patients
This group is comprised of older adults who
are receiving medical care.
Important Issues:
Individualhealth concerns
Health monitoring needs
Privacy and security of information
Access to health resources
8. User Group: Informal
Caregivers
This group is comprised of the family and
friends of people who are receiving medical
care.
Important Issues:
Access to patient information
Level of medical knowledge
Relationship to patient
9. User Group: Formal Caregivers
This group is comprised of the health care
professionals who provide medical care to the
patients. This group includes doctors and
nurses.
Important Issues:
Informationsharing between formal caregivers
Remote monitoring
Adding and removing information from the system
10. Focus Groups
Talked with ten Brookhaven residents
Talked with Nurse Practitioner
Key Takeaways:
Resident and caregiver health concerns
Current medical information tracking
Comfort with technology
Relationships with caregivers/patients
Device expectations and implementation methods
Security and privacy issues
11. Requirements Gathering
Summary
Users
Use of electronic devices in public considered “rude”
Accommodation of different stages of life
Environment
Privacy of information in the home
Flexibility to complement users’ routines
Functional
Reference for health concerns but not diagnostic
Interaction with wired and wireless sensors
Performance
Short term and long term storage capacity
Locator for misplaced handhelds
17. Narrowing Design Ideas
Considered feedback from focus groups and
initial design presentation.
Rated and discussed how well each concept
met the defined requirements:
User needs
Functional requirements
Performance requirements
Environment requirements
Selected combination of most appropriate
concepts.
20. Physical Prototype
Development
Importance of rapid prototyping of hardware
Dial
Rotary controls
Universal portability
Screen space
Keyboard for input
Dock
Space for dial as control
Low resemblance to computer
Portability within home
Interface prototyping: Balsamiq and InkScape
wireframes.
21. Interface Design: Dial
Interface Sample: Home
Dial Interface Attributes
Screen
On-the-go input and
reference
Limitations of a
round, non-
touchscreen interface
Information
architecture
Health categories
Structure of sample
tasks
23. Interface Design: Dock
In-home long-term information center
Role of dial vs role of dock touchscreen
Categories of sample tasks:
Vitals
Trend history
Updating readings using sensors
Current health
A customizable dashboard for most relevant health
needs
28. Usability Test Design
Assess preliminary design and gather information
for further improvements.
Main Goals:
Ensure that users can easily navigate through the
interface
Ensure that users are satisfied with the dashboard’s
features
Identify potential feature changes and additions
Understand how users interact with the device and
dial/dock
Is information presented in an easy to interpret
manner?
Evaluate usefulness and acceptability of proposed
health measurements and data.
29. Usability Testing
Usability tests conducted
with five sample users
from Brookhaven
consisted of:
Pre-test questionnaires
Two example use
scenarios each for dial
and dock
Follow-up survey about
experiences with sample
tasks, overall
experience, and opinions
30. Usability Testing
Looked for
Objective results regarding the user's
performance on accomplishing tasks
Subjective feedback concerning how user felt
about the system
31. Usability Test Results
Key Takeaways:
Menu labels were ambiguous but menu mode clearly
communicated
Interest in more information for medications and
recording options for exercise
Some options seemed directly “clickable” when they
were not
Interest in a physical arrow on the rotary dial
Some users found the exercise log feature confusing
Interest in a power button for the dock
Tabs in Weight confused for action buttons
Users emphasized customization for Current Health
feature
32. Redesign Recommendations
Re-label design menus
Add screens for individual medication
information
Make more options “clickable”
Add a physical arrow on the rotary dial
Reorganize the exercise log feature
Include a power button for the dock
Change the tabs in Weight to a visual
progression
34. Guidelines for Future Work on
Health Dashboard Concept
1. Allow for customization
• Both caregivers and residents stressed the importance of being able to customize the
content available in the system and its interface to reflect individual physical limitations
and health concerns.
2. Avoid ambiguity
• The residents were uncomfortable using interface elements that did not have
a clear outcome. Menu items and icons should convey information about what
lies beneath.
3. Adapt to existing lifestyles
• The system should reflect the habits and routines that play a pivotal role in the
care of adults with health issues or who are living in senior communities.
4. Track appropriate metrics
• Health conditions can vary greatly from person to person and it is important to provide
both patients and caregivers with the appropriate information and tools to collect that
information.
5. Encourage continued use
• In order for the system to have value to both caregivers and patients, it is important that
35. Acknowledgments
Ryan Kilgore Jim Freehling
Brookhaven president
Class professor
Kristin Phillips
Melanie Turieo Brookhaven wellness
coordinator
Project sponsor Linda Robillard
Pam McNamara Brookhaven nurse
practitioner
Project sponsor Harry Foden
Head of Brookhaven tech
group
Brookhaven residents
Focus group and usability
test participants
User demographics and health concernsPrivacy and securitySensors (types, implementation, and interaction)Home health care trends
Sensors also a performance
-Pros:-cost saving-power and capacity-great for community livingCons:Security of a shared deviceConsistency of trafficPrivacy/Limited access
Cost considerations
-flexibility-incorporation of rotary controls (less reliance on a touch screen interface)-significantly different looking than a computer-most innovative of ideas, and one we think could be highly marketable -personal feeling of the dial, multiple dials could be purchased (one for each in a couple, perhaps) but only one dial would be needed. -caregiver could interact with the dock in the apartment (it could have a caregiver mode) without needing to use the (more personal) dial-potential for further integration/interaction with a central kiosk in retirement community or doctor's office
Also, what the roles of the dial are How we came up with the categories-listed out all the functions we wanted to have and grouped them based on what was most desired
Looking for recommendations as opposed to quantitative info
Emily“in support of” vs. “difficulties”
Emily-these are more specific design choices
Ability for shared use by a husband and wife or close family membersMaintaining a more personal component (such as the dial), while also having a component that can be used by visiting caregivers.Avoid ambiguity in menu design (not likely to adapt/explore)Metric trackingCustomizabilityAcceptability of public useImportance of not resembling a computer
