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Inbound Marketing Workshop for
Think Global Institute
January 2015
Elyse Meyer, Founder
Prism Global Marketing Solutions
#inbound12
ELYSE
MEYER
Certified in Inbound
Marketing, HubSpot &
Website Design
Background in higher
education, SaaS, medical,
technology and professional
services
@elyseflynnmeyer
@PrismGlobalMKTG
1
Inbound Marketing for
Startup to Growth
Companies
What is inbound marketing?
The way we live has changed.
86%
skip TV ads
91%
unsubscribe
from email
200M
on the
Do Not Call list
44%
of direct mail is
never opened
BROKEN.
THE OLD
MARKETING PLAYBOOK
IS
Understand Your
Buyers:
•  Personalize your
marketing
•  Identify buyer needs
•  Understand what
content pulls leads
through sales funnel
Inbound updates the playbook based
on the way people buy today.
Get Found Online:
•  Website pages
•  Blog articles
•  Social media messages
•  All optimized to drive
qualified leads to your
site.
Inbound Marketing Funnel
Create and share optimized
content to attract quality
inbound visitors to your
website.
Gate marketing assets
behind a landing page
form to generate leads.
Nurture them with
personalized, multi-
channel marketing
automation.
Leads
Visitors
Customers
Create Content to Generate Inbound Leads
Attract more qualified, inbound visitors to your site, convert them into leads, and nurture them with
personalized content into paying customers.
Inbound Marketing Cycle
Develop
Content &
Offers
Optimize
Content
Promote On
Your Blog
Promote Via
Social Media
Nurture Your
Leads
Analyze the
Data
Adapt Your Marketing to Your Visitors
Plug your content into your contacts database to personalize your marketing based on who your leads are
and where they are in your sales funnel.
Visitor B: Warm Lead
Goal: Nurture for Sales
CTAs: How-to Guides, Whitepapers, ebooks
Personalized Emails: Top-of-Funnel Offers
Workflow: Generate new leads
List: Cold Leads
Number of Conversions = 3
Lifecycle Stage = Marketing Qualified
Requested Consultation? = No
Viewed Pricing Page? = Yes
CTAs: Request a Consultation, Schedule a Demo
Personalized Emails: Middle-of-Funnel Offers
Workflow: Warm up existing leads
List: Warm Leads
Context
Visitor A: New Prospect
Goal: Convert to a Lead
Number of Conversions = 0
Lifecycle Stage = Subscriber
Requested Consultation? = No
Viewed Pricing Page? = No
Context
Marketing to a New Prospect VS. Warm Lead
Empower Your Sales Team
Pass valuable lead intelligence to your sales team for faster follow-ups, better connects, and warmer leads.
360° View of Your Leads
What companies are
visiting our site?
What pages have they
viewed?
What have they
converted on?
How engaged are
they?
When are they on
our site?
What emails have
they opened?
Who are they on
social media?
What is their lead
score?
2 The Stats Behind Inbound
The Data & Facts
.
• 87% of buyers say online content has a major
impact on vendor preference
• 57% of companies have acquired a customer
through their blog
• 81% of Small and Medium-Sized Businesses
Use Social Media to sell
• 65% of companies have acquired a customer
from LinkedIn
Content!
Inbound Leads Convert Better
Other Leads
Inbound Leads
Lead to Customer Conversion Rate for Leads Sent to Sales Team
3x
Inbound Leads are 61% Lower Cost
$135
cost per
Inbound
lead
$346
cost per
advertising /
cold calling
lead
Stats Show Blogging Works
Increase
in Web
Traffic
55% 79%
Increase in
Twitter
Followers
Generate
Revenue from
Blogging
57%
3 How to Plan Your Inbound
Strategy
INTEGRATED INBOUND MARKETING
CAMPAIGNS.
Analyze
Offer
Call to
Action
+
Landing
Page
Email
Blog
Social
Media
How can you implement inbound?
Search Optimized &
Responsive Website
Lead Capture Forms
& Landing Pages
Social Media Marketing
& Monitoring
Blogging
Email Marketing &
Marketing Automation
Marketing Analytics
Inbound Marketing Success:
Management Consulting Company
•  Global human capital consulting &
performance assessment tools
•  Offices in Phoenix, Dallas, NYC & London
•  Re-branded and re-launched in May 2013
Primary Goals:
•  Build web presence & brand awareness
•  Increase website traffic
•  Encourage inbound leads and conversion
through inbound marketing
SEO & Responsive Design
•  Ensure your online assets are responsive
including website, subdomains & emails
•  Devise search engine optimization
strategy:
•  On-page SEO
•  Page Title
•  Meta Description
•  Content
•  Header/Subheader
•  Images
•  Off-page SEO
•  Blogging
•  Landing Pages
•  Social Media
•  Stay up-to-date with the SEO changes
RESULT:
48% increase in total
website traffic month
over month
Workshop:
How do you pick the right keywords?
•  Do you know how people find your website?
•  What keywords do you want people to associate with your
business and your brand?
•  What is a long-tail keyword versus a short (broad) keyword?
•  Understand what your competitors rank for online
10 Minutes:
•  Pick 10 – 15 long-tail keywords that you want people to
search for online and find your business as one of the top 5
sites in the Google search
Blogging
•  Minimum of 1 blog per week
•  Pick a blog series to help organize ideas
•  Feature guest bloggers and team
members
•  Ensure 5-10 keywords on each post
•  Include calls-to-action and links
throughout
RESULTS:
•  61% of website traffic
•  82% of inbound leads
Workshop: Pick 5 – 10 Blog Topics
•  Answer questions that you hear every day – just in writing
•  Break down premium level content into individual blogs for lead
generation
•  1 post each month can be related to PR/upcoming events, etc.
10 Minutes:
•  Pick 5 – 10 topics to write about for the next month in your blog
•  Relate those topics back to the keywords you defined earlier
Premium Marketing Assets
• Whitepapers
• Case Studies
• Free Tools
• Podcast / Videos
• Photos / Images
• Presentations
Lead Capture Form & Landing Pages
•  Ensure appropriate content is behind a
landing page with a form
•  Develop at least 1 offer per month
•  All offers include:
•  Call-to-action
•  Landing page
•  Offer page
•  Follow up email
•  Utilize progressive profiling
•  Promote your new offers to leads &
customers
•  Maximize the reach of your offer on social
media
RESULTS:
•  Average 52% conversion
•  902 B2B leads
generated in 4 months
Workshop: Content Review
•  What are the key pieces of information you want to have
about a contact before you contact them?
•  What type of content do you already have across all of your
channels?
•  Whitepapers/Ebooks
•  Case Studies
•  Blogs
•  Guest Blogs
•  Videos
5 Minutes:
•  Make a list of where your content is current living
•  Jot down 5 – 8 pieces of contact information that you would
like to have on all of your leads before they enter the funnel
Email Marketing & Automation
•  Promote offers & increase awareness
•  Include appropriate offers on each email
campaign to increase lead reengagement
efforts
•  Send at least 1 email per month to each of your
target markets (buyer personas)
•  Increase marketing automation efforts based
on insights, web traffic, social conversations
RESULTS:
Average 31% lead
reengagement rates on
email campaigns
Social Media Marketing & Monitoring
•  Develop social media channels (just those that
make sense):
•  LinkedIn company page
•  Facebook page
•  Twitter
•  Google+
•  LinkedIn group
•  Pinterest
•  Instagram
•  YouTube
•  Determine appropriate frequency
•  B2B audience benefit from LinkedIn sharing
•  Post 70% external; 30% brand
•  Monitor relevant conversations
RESULT:
Average 169% growth in
social media traffic
month over month
Analyze, Analyze, Analyze
•  Track weekly analytics
•  Define where traffic is coming from
•  Understand where leads and
customers are generated
•  See which pages generate the most
traffic and leads
•  Identify which social media posts
and channels are most beneficial
•  Optimize your marketing efforts
What should you track?
•  Overall traffic to website
•  Organic traffic to website
•  Social media traffic to website
•  Referral link traffic to website
•  Email marketing traffic to website
•  Time of visitors on website
•  Bounce rate on website
•  Social media engagement on all
channels
•  Number of leads per month
•  Conversion rate on landing pages
•  Number of blog subscribers
•  Email open rate
•  Email click rate
•  Competitor report
What Tools Can You Use?
Free Tools*
•  MailChimp
•  Hootsuite
•  Wordpress
•  Google Analytics
•  Google Webmaster
*These tools all have paid
versions as well.
Paid Tools – All in One
•  HubSpot
•  Marketo
•  Eloqua
•  Infusionsoft
4 Expected Results & ROI
Analyze Your Marketing ROI
Understand which of your marketing activities are driving the best visitors, leads, and customers to your
business.
Customers
•  Keyword Rankings
•  Page Views
•  Blog Visits & Readership
•  Competitive Analysis
•  Social Media Reach
•  Social Media Message
Analytics
•  Highest lead generating
channels for
•  Landing Pages
•  Email
•  Blogs
•  Site Pages
•  Contacts database size
•  Number of sales qualified
leads
•  Blog subscribers
Visitors Leads
•  Sources ROI
•  Number of customers
•  Lifecycle summary
See early results grow over time
0
5
10
15
20
25
30
35
6 months 9 months 1 year 1.25 years 1.5 years 1.75 years 2 years
2.37x
6.12x
32.94x
13.75x
Months after implementing HubSpot software + inbound marketing services
Inbound Marketing Funnel
10 Steps to Evaluate Your
Inbound Strategy
1.  Analyze your website design & navigation
2.  Optimize your website content for search
3.  Start a blog or update your blog at least twice per week
4.  Develop offers for your website visitors including calls-to-
action and thank you pages with secondary offers
5.  Evaluate your social media strategy
6.  Determine how frequently and what types of content you
are posting on social
7.  Engage & interact with your followers on social media
8.  Monitor social media mentions and influencers
9.  Nurture your leads with email marketing
10.  Analyze your data and make recommended changes
QUESTIONS?
THANK YOU
Elyse Meyer
Prism Global Marketing Solutions
elyse.meyer@prismglobalmarketing.com
480-720-8552

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Think Global Institute Inbound Marketing January 2015

  • 1. Inbound Marketing Workshop for Think Global Institute January 2015 Elyse Meyer, Founder Prism Global Marketing Solutions
  • 2. #inbound12 ELYSE MEYER Certified in Inbound Marketing, HubSpot & Website Design Background in higher education, SaaS, medical, technology and professional services @elyseflynnmeyer @PrismGlobalMKTG
  • 3. 1 Inbound Marketing for Startup to Growth Companies
  • 4. What is inbound marketing?
  • 5. The way we live has changed.
  • 6. 86% skip TV ads 91% unsubscribe from email 200M on the Do Not Call list 44% of direct mail is never opened BROKEN. THE OLD MARKETING PLAYBOOK IS
  • 7. Understand Your Buyers: •  Personalize your marketing •  Identify buyer needs •  Understand what content pulls leads through sales funnel Inbound updates the playbook based on the way people buy today. Get Found Online: •  Website pages •  Blog articles •  Social media messages •  All optimized to drive qualified leads to your site.
  • 9. Create and share optimized content to attract quality inbound visitors to your website. Gate marketing assets behind a landing page form to generate leads. Nurture them with personalized, multi- channel marketing automation. Leads Visitors Customers Create Content to Generate Inbound Leads Attract more qualified, inbound visitors to your site, convert them into leads, and nurture them with personalized content into paying customers.
  • 10. Inbound Marketing Cycle Develop Content & Offers Optimize Content Promote On Your Blog Promote Via Social Media Nurture Your Leads Analyze the Data
  • 11. Adapt Your Marketing to Your Visitors Plug your content into your contacts database to personalize your marketing based on who your leads are and where they are in your sales funnel. Visitor B: Warm Lead Goal: Nurture for Sales CTAs: How-to Guides, Whitepapers, ebooks Personalized Emails: Top-of-Funnel Offers Workflow: Generate new leads List: Cold Leads Number of Conversions = 3 Lifecycle Stage = Marketing Qualified Requested Consultation? = No Viewed Pricing Page? = Yes CTAs: Request a Consultation, Schedule a Demo Personalized Emails: Middle-of-Funnel Offers Workflow: Warm up existing leads List: Warm Leads Context Visitor A: New Prospect Goal: Convert to a Lead Number of Conversions = 0 Lifecycle Stage = Subscriber Requested Consultation? = No Viewed Pricing Page? = No Context Marketing to a New Prospect VS. Warm Lead
  • 12. Empower Your Sales Team Pass valuable lead intelligence to your sales team for faster follow-ups, better connects, and warmer leads. 360° View of Your Leads What companies are visiting our site? What pages have they viewed? What have they converted on? How engaged are they? When are they on our site? What emails have they opened? Who are they on social media? What is their lead score?
  • 13. 2 The Stats Behind Inbound
  • 14. The Data & Facts . • 87% of buyers say online content has a major impact on vendor preference • 57% of companies have acquired a customer through their blog • 81% of Small and Medium-Sized Businesses Use Social Media to sell • 65% of companies have acquired a customer from LinkedIn Content!
  • 15. Inbound Leads Convert Better Other Leads Inbound Leads Lead to Customer Conversion Rate for Leads Sent to Sales Team 3x
  • 16. Inbound Leads are 61% Lower Cost $135 cost per Inbound lead $346 cost per advertising / cold calling lead
  • 17. Stats Show Blogging Works Increase in Web Traffic 55% 79% Increase in Twitter Followers Generate Revenue from Blogging 57%
  • 18. 3 How to Plan Your Inbound Strategy
  • 19. INTEGRATED INBOUND MARKETING CAMPAIGNS. Analyze Offer Call to Action + Landing Page Email Blog Social Media
  • 20. How can you implement inbound? Search Optimized & Responsive Website Lead Capture Forms & Landing Pages Social Media Marketing & Monitoring Blogging Email Marketing & Marketing Automation Marketing Analytics
  • 21. Inbound Marketing Success: Management Consulting Company •  Global human capital consulting & performance assessment tools •  Offices in Phoenix, Dallas, NYC & London •  Re-branded and re-launched in May 2013 Primary Goals: •  Build web presence & brand awareness •  Increase website traffic •  Encourage inbound leads and conversion through inbound marketing
  • 22. SEO & Responsive Design •  Ensure your online assets are responsive including website, subdomains & emails •  Devise search engine optimization strategy: •  On-page SEO •  Page Title •  Meta Description •  Content •  Header/Subheader •  Images •  Off-page SEO •  Blogging •  Landing Pages •  Social Media •  Stay up-to-date with the SEO changes RESULT: 48% increase in total website traffic month over month
  • 23. Workshop: How do you pick the right keywords? •  Do you know how people find your website? •  What keywords do you want people to associate with your business and your brand? •  What is a long-tail keyword versus a short (broad) keyword? •  Understand what your competitors rank for online 10 Minutes: •  Pick 10 – 15 long-tail keywords that you want people to search for online and find your business as one of the top 5 sites in the Google search
  • 24. Blogging •  Minimum of 1 blog per week •  Pick a blog series to help organize ideas •  Feature guest bloggers and team members •  Ensure 5-10 keywords on each post •  Include calls-to-action and links throughout RESULTS: •  61% of website traffic •  82% of inbound leads
  • 25. Workshop: Pick 5 – 10 Blog Topics •  Answer questions that you hear every day – just in writing •  Break down premium level content into individual blogs for lead generation •  1 post each month can be related to PR/upcoming events, etc. 10 Minutes: •  Pick 5 – 10 topics to write about for the next month in your blog •  Relate those topics back to the keywords you defined earlier
  • 26. Premium Marketing Assets • Whitepapers • Case Studies • Free Tools • Podcast / Videos • Photos / Images • Presentations
  • 27. Lead Capture Form & Landing Pages •  Ensure appropriate content is behind a landing page with a form •  Develop at least 1 offer per month •  All offers include: •  Call-to-action •  Landing page •  Offer page •  Follow up email •  Utilize progressive profiling •  Promote your new offers to leads & customers •  Maximize the reach of your offer on social media RESULTS: •  Average 52% conversion •  902 B2B leads generated in 4 months
  • 28. Workshop: Content Review •  What are the key pieces of information you want to have about a contact before you contact them? •  What type of content do you already have across all of your channels? •  Whitepapers/Ebooks •  Case Studies •  Blogs •  Guest Blogs •  Videos 5 Minutes: •  Make a list of where your content is current living •  Jot down 5 – 8 pieces of contact information that you would like to have on all of your leads before they enter the funnel
  • 29. Email Marketing & Automation •  Promote offers & increase awareness •  Include appropriate offers on each email campaign to increase lead reengagement efforts •  Send at least 1 email per month to each of your target markets (buyer personas) •  Increase marketing automation efforts based on insights, web traffic, social conversations RESULTS: Average 31% lead reengagement rates on email campaigns
  • 30. Social Media Marketing & Monitoring •  Develop social media channels (just those that make sense): •  LinkedIn company page •  Facebook page •  Twitter •  Google+ •  LinkedIn group •  Pinterest •  Instagram •  YouTube •  Determine appropriate frequency •  B2B audience benefit from LinkedIn sharing •  Post 70% external; 30% brand •  Monitor relevant conversations RESULT: Average 169% growth in social media traffic month over month
  • 31. Analyze, Analyze, Analyze •  Track weekly analytics •  Define where traffic is coming from •  Understand where leads and customers are generated •  See which pages generate the most traffic and leads •  Identify which social media posts and channels are most beneficial •  Optimize your marketing efforts
  • 32. What should you track? •  Overall traffic to website •  Organic traffic to website •  Social media traffic to website •  Referral link traffic to website •  Email marketing traffic to website •  Time of visitors on website •  Bounce rate on website •  Social media engagement on all channels •  Number of leads per month •  Conversion rate on landing pages •  Number of blog subscribers •  Email open rate •  Email click rate •  Competitor report
  • 33. What Tools Can You Use? Free Tools* •  MailChimp •  Hootsuite •  Wordpress •  Google Analytics •  Google Webmaster *These tools all have paid versions as well. Paid Tools – All in One •  HubSpot •  Marketo •  Eloqua •  Infusionsoft
  • 35. Analyze Your Marketing ROI Understand which of your marketing activities are driving the best visitors, leads, and customers to your business. Customers •  Keyword Rankings •  Page Views •  Blog Visits & Readership •  Competitive Analysis •  Social Media Reach •  Social Media Message Analytics •  Highest lead generating channels for •  Landing Pages •  Email •  Blogs •  Site Pages •  Contacts database size •  Number of sales qualified leads •  Blog subscribers Visitors Leads •  Sources ROI •  Number of customers •  Lifecycle summary
  • 36. See early results grow over time 0 5 10 15 20 25 30 35 6 months 9 months 1 year 1.25 years 1.5 years 1.75 years 2 years 2.37x 6.12x 32.94x 13.75x Months after implementing HubSpot software + inbound marketing services
  • 38. 10 Steps to Evaluate Your Inbound Strategy 1.  Analyze your website design & navigation 2.  Optimize your website content for search 3.  Start a blog or update your blog at least twice per week 4.  Develop offers for your website visitors including calls-to- action and thank you pages with secondary offers 5.  Evaluate your social media strategy 6.  Determine how frequently and what types of content you are posting on social 7.  Engage & interact with your followers on social media 8.  Monitor social media mentions and influencers 9.  Nurture your leads with email marketing 10.  Analyze your data and make recommended changes
  • 40. THANK YOU Elyse Meyer Prism Global Marketing Solutions elyse.meyer@prismglobalmarketing.com 480-720-8552

Hinweis der Redaktion

  1. 2 MIN | 8 MIN My friend Elyse- three things I didn’t know about her. She was one of the early pioneers and is now the President & founder of an inbound marketing agency
  2. Source for Traffic Stat: Data from over 1,500 small businesses - http://bit.ly/XDkQV Source for Twitter Stat: Data from over 2,000 businsses - http://bit.ly/a6SrWh Source for Blog Customers Stat: Survey of hundreds of businesses: http://HubSpot.com/ROI
  3. 2 MIN | 21 MIN AU: Amy explains an example of the 6 steps of a typical campaign. Start by explaining a campaign and each component The key component of inbound marketing we see these days is the creation of a compelling offer DT: Some questions from the chat pane. What does offer mean? What is a landing page? What is a CTA?
  4. Be extremely valuable Be highly engaging Use organic promotion – email, website, etc. Measure everything Invest in what works
  5. www.hubspot.com/roi http://cdn2.hubspot.net/hub/53/file-523927765-pdf/HubSpotROI_2014.pdf