1. Elliott “Noelle” Ross
Fort Worth, TX 76116
(cell) 682-234-5145
elliottnross@gmail.com
SUMMARY
Seeking an opportunity to develop professional skills while engaging with a team that prioritizes
excellent customer service, community support, and values individual growth and cultural
diversity; a successful team with which I can serve and grow for many years to come.
Highlights
 MS Office (Access, PowerPoint, Word, Excel, Outlook)
 Timberline
 Calyx Software
 Effectively manages customers and inventory while meeting business goals
 Mediates conflicts when they arise, while maintaining professionalism and positivity
 Constructs creative solutions for marketing challenges
Professional Experience
2013 - Present
Advanced Online Graphic Company, Fort Worth, TX
Lockheed Martin Store Manager
 Developed marketing strategies and interfaced with external stakeholders for event
planning and sales floor process
 Set-up and managed sales booths for ASIP and F-35 Program events
 Performed daily reconciliation of store sales, verified all transactions were valid and
properly recorded
 Built rapport with customers to ensure needs were fulfilled with excellence and efficiency
2012-2013
In-home elderly care, Fort Worth, TX
 Provided transportation to hospital, and supervised fall-risk patient during a 12 hour
overnight shift
 Ensured patient’s needs for food, clothing, and personal care were met with dignity and
compassion
2008 – 2011
Pepsico, Arlington, TX
Administrative Support Manufacturing Technician - Contractor
 Responsible for invoice accuracy and timely billing, coordinating daily with Accounting
for Invoice organization
 Analyzed manufacturing data for first, second, and third shifts
 Supervised front desk queries; managing and routing phone calls quickly and effectively
to the appropriate departments or individuals

2. 2007 - 2008
Buford Thompson, Arlington, TX
Administrative Support
 Managed, prepared, and verified vendor contracts and data
 Provided assistance to office secretary filling all receptionist duties, in addition to all
regularly assigned tasks to keep the office running efficiently and effectively
2005 - 2007
Half Price Books, Dallas/Arlington TX
Bookseller
 Managed incoming and existing inventory as well as customer relations
 Developed a keen understanding of the product line as well as the customer base.
Leveraging that knowledge to
o Appraise book values at a fair market price that kept company costs low while
still providing a good return and mutual benefit for the customer
o Direct customer traffic efficiently and effectively to provide for a better shopping
experience and an increase in customer satisfaction
Education
2005 - 2007 - part time
Dallas Baptist University, Dallas, TX
Cumulative Credit hours: 86
Interdisciplinary Studies with an emphasis in English
2009 - part time
Tarrant County College, Fort Worth,TX
Cumulative Credit hours: 4
Volunteer Activities
2015-present
Christ the Redeemer Anglican Church, Fort Worth, TX
Teaching 1st-3rd grade students, and assisting as needed at our district camp
2010 - 2011
St. Vincent’s Cathedral, Bedford, TX
Facilitated a music program for Vacation Bible School
2003 - 2004
Trinity Church, Dallas TX Mentored middle school students through the youth program
References available upon request