http://grouprocket.net - Enterprise social networks are an emerging trend and many companies are implementing such social networks within their organizations. Though some see it as time waster, others see it as a valuable tool that can be used to boost employee productivity.

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Guidelines For Choosing an Enterprise Social
Network

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Enterprise social networks are an emerging trend
and many companies are implementing such social networks
within their organizations. Though some see it as time waster,
others see it as a valuable tool that can be used to boost
employee productivity. Consider how tedious it will be for the
employees to constantly exchange all information via emails?
With more information, the email threads can get longer and
monotonous to read and reply. But with an enterprise social
network firmly in place, all information is at hand and
employees can even socialize with members belonging to other
teams besides theirs while taking breaks or sipping their coffee.
While choosing the right enterprise social network for your
company, you have to keep some metrics in mind so that you
make the right decision.
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Performance
The performance of the enterprise social network should be
fast and clean and it must live up to its word when it comes to the
features. If the documentation says that a particular thing will or
won’t happen when you do this or that, then the user must be able to
see the same thing on his screen and not something else. The
performance and the attributes should be good enough for the
employees to check their accounts and log in several times every
day. Let the individual modify his own privacy settings and control
what he can see in the newsfeed so that he can get updates that are
relevant only to his work. Employees should be able to establish
groups within the enterprise social network where they talk about
work related topics, come up with innovative ideas for new products
that can be launched by their company and share knowledge and
other useful information with other employees through the network.
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Cost
You want a sophisticated enterprise social network for your
company but don’t want one that will burn a hole in your pocket.
Pricing is an important factor that you’ll have to consider. There is
no point in implementing an enterprise social network that is too
expensive or costly and does not fit within your budget.
Easy on-boarding
It must be easy for the employees to sign-up and register on
their enterprise social networks so that they can have their account
up and functioning within no time. Asking too many queries or
making the on-boarding process complex can be a turn-off and the
employees might abandon the enterprise social network even before
they begin to use it.
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Design
The user interface must be simple and elegant and must compel
the employees to log in multiple times a day. The user interface
must be simple to use and must allow the employee to login quickly.
Mobile readiness
Your employees must be able to login to the enterprise social
network from anywhere, even places outside of the workplace. To
enable this, the enterprise social network must come with a mobile
app. With the mobile app the user can receive notifications and
updates from other employees even though he is not physically
present in the office. While commuting on the bus or on a leave, the
user should still be able to connect with all the other employees
within the organization.
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Instant notifications
Have you seen the notifications popping up
in Facebook? Have you noticed how an email is sent to
the user every time there is a new comment or friend
request? This kind of notifying system must be present in
your enterprise social network as well. Notifications must
be sent to the employees every time a meeting is
scheduled or a new agenda is created. When the manager
calls for a video conference, all the team members must be
immediately informed about it via notifications.
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User friendliness
The enterprise social network that you
implement in your company must be user friendly so that
it’s easy for employees to navigate within the network.
Since everything is very transparent within the network,
employees must have full control over the privacy settings
so that they are comfortable with using and sharing
content over the network. Employees must have the power
to turn on or off any feature that they want. They should
also be able to control what updates they get in their live
newsfeed.
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Search features
Employees should be able to perform deep searches to extract
the information they need within the enterprise social network. They
should also be able to save the information from the network that
they can read later. They should be able to search and look up other
employees within the enterprise social network and send them
invites. Various search filters like Co-workers, Pages, Groups,
Discussions boards etc should be available so that employees can
quickly locate what they are looking for.
Profile
Employees must be able to create a profile for themselves
within the enterprise social network. They should be able to add all
the pertinent details like photo, job designation, Skype handle,
phone and other contact details to the profile and also be able to
update their profile in case of any changes.
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