1. Elizabeth Wise
12617 Lake Square Circle #407, Orlando, FL 32821 • (863) 397-9904 • liz_w727@yahoo.com
Education
University of Central Florida Orlando, FL
Rosen College of Hospitality Management May 2016
Bachelors of Science in Hospitality Management
GPA: 3.7
Professional Experience
Hyatt Place, Orlando, FL - 150 Rooms June 2014 - Current
Gallery Host
●Welcome every guest warmly to make them feel as if they were home
●Check-in and check-out guests on Opera PMS and handle issues
●Bartend and make food that guests order from 24-hour menu
●Make specialized amenities for corporate or celebrating guests
●Cross-trained to help out in any area of the hotel that needs assistance
●Answer phones to assist in-house and potential guests with
questions/concerns
Subway, Orlando, FL October 2013 – June 2014
Sandwich Artist
● Greeted each customer with a warm welcome and a smile
● Followed subway standard to make best quality subs that tasted great, looked
great, and were up to customer expectations
● Prepped/baked food and cleaned to set the following shift up for success
UCF Housing, Orlando, FL October 2012 – May 2013
Residence Hall Apartment Patrol
● Worked in front office from 12AM - 8AM while staying alert with a good attitude
● Assisted residents with questions or issues, making sure they left satisfied
● Completed rounds throughout apartments to ensure safety of residents
● Cleaned office, prepared coffee maker, and took out trash so that the office
would look good and be ready for the next morning