1. Elizabeth Sturch
108 Club Rd
Hatchet Lake NS
B3T 1R1
902-717-1193
lizsturch@hotmail.com
OBJECTIVE
Seeking a challenging full time position with an organization that demands and rewards
excellent performance.
WORK EXPERIENCE
Senior Consultant
July 2008 - January 2016
CGI | Halifax, Nova Scotia
As Functional Analyst for Financial Institute was responsible for
Work closely with the business personnel to identify gaps in requested functionality and
offer innovative solutions and requests.
Work with business, technical and testing resources to clarify business requests and
resolve issues.
Create ALM tickets for failures and resolve or communicate to developers.
Write both high level and detailed test requirements.
As Production Support QA for a Healthcare Company was responsible for
Work on Multiplexing Project to create multiple test environments to mimic production
environment.
Maintain Schedule in QA to mirror Production Schedule.
Promoted schedules and code to QA environment.
Peer review code changes.
Created schedules, calendars for all code going to QA.
Tested code changes.
Monitor QA Environments.
Create ALM tickets for failures and resolve or communicate to developers or to the
DBAs.
Communicated problems from upstream groups to appropriate teams.
Involved in environment refreshes and smoke testing.
As Production Support Senior Consultant for Telecommunication Company was
responsible for
Held meetings with the client and third party vendor for coordination of installs and
production support.
Support coordination of hardware issues with data center, hardware vendor and third

2. party support vendor.
Monitor system for space issues, blocking locks, performance issues, interface issues
and remedy ticket resolution.
Created scripts for client reporting or surveys.
Recycled servers, reset passwords for DMS100 switches and Disaster Recovery.
On JDEdwards created reports for users and updated existing reports
As a Developer for Healthcare Company
Create, review and obtain approval for project specifications.
Provide approved specifications to the offshore team for development.
Review developer’s code to ensure compliance to project approved specifications
As Developer for the enhancement of the Ideas system to allow Third Party Associates
to create Electronic Funds Transfer instead of Cheque creation, the responsibilities
included:
Created design documents and production support document.
Change programs, test and implement.
As Production Support for Telecommunication Company was responsible for:
Liaison with user regarding problems, documented the problem and resolution.
Supporting IDMS system for billing.
Resolve remedy tickets.
Transitioned Bell application to other business unit.
MVS, COBOL, IDMS, DB2, VSE, Remedy, ADSO,ZEKE, ALM, Java,, Top
Secret,JCL,TSO/ISPF,SORT,IDCAMS,Procs,Expeditor,Fileaid, CA7,
SPUFI,QMF,Endevor,crontab, unix scripting,Unix, AS/400, TOAD, JDEwards, Oracle,
Tidal, winCVS, Dimensions, Informatica
Senior Consultant
June 2007 - July 2008
OAO Technology Solutions (Canada) Inc | Moncton, New Brunswick
As production support for invoicing, key responsibilities were:
Abend resolution to meet targeted SLA per bill period.
Scheduling reruns
Investigating problem tickets and coding changes, testing and implementing fixes.
MVS, VSAM, JCL, TSO/ISPF, DFSSORT, IDCAMS, COBOL, Procs, DB2, Fileaid,
NDM, FTP, SPUFI, Control M, Endevor
Senior Consultant
March 2006 - June 2007
Keane Canada Inc | Halifax, Nova Scotia
Responsibilities as a Quality Assurance Tester

3. Had role of DBA, created test environment for developer to test their changes.
Mentored junior team members
Developed programs and compares for data changes.
Did full regression testing and full cycle testing using DR machine.
MVS, VSAM, JCL, TSO/ISPF, DFSSORT, IDCAMS, IMS DB/DC, DL/1, DBRC, COBOL,
Procs, DB2, Expeditor, , Fileaid, NDM, FTP, SPUFI, OPC, Rational Clear Quest, Clear
Case, Changeman
Programmer/Analyst
April 2000 - April 2001
Corporate Systems | Amarillo
CICSCOBOLDatacom program conversion to MQSeries
Created an EDI edit Application
MVS, CICS, COBOL, JCL, TSO/ISPF, Expeditor, CONDOR, Datacom, MQ Series
Programmer/Analyst
January 1997 - March 2000
AT&T | Orlando
Supported a Reconciliation Chargeback DB2 system
Y2K conversion
CSP conversion to CICS
Created interface to Oracle AP System
Supported a IMS Accounts Payable System
Converted Accounts Payable data for New Oracle AP System
Reconciled Opening Balance for New Oracle data warehouse
Supported the data center software and hardware upgrades impacting the legacy
processes:
* L300 Image Merge Project
* IMS Region for AP system
* Cobol to Cobol II conversion
* Eliminating in-house utilities
* Implementing DBRC in a BCF
facility
Developed a new interface for an Oracle GL system.
Established a stable test environment.
Maintained current IMS on-line and batch AP systems.
Converted OS Cobol to VS-Cobol II.
Maintained a legacy system.
Changed JCL and PROCS for systems upgrades.
Solved problems.

4. Developed new reports.
Documented.
MVS, VSAM, JCL, TSO/ISPF, IMS, Omegamon, DBRC, DFSSORT, IDCAMS, BTS,
IMS DB/DC, DL/1, DBRC, COBOL, , Procs, DB2, CICS, Oracle, Expeditor, Fileaid,
NDM, FTP, CA7, JES2, JES3, SPUFI, PRF, Easytrieve
Programmer/Analyst
January 1994 - December 1996
Cigna | Pennsylvania
Performed major coding enhancements and system testing on the Claims Data
Warehouse Project.
Maintained an interface program from the IMS on-line system to the Claims Data
Warehouse.
Fixed DB2 rollbacks of updates to DB2 tables.
Fixed corrupt data of batch processing of a warehouse.
Coded and tested for various Claims System and Legal Dispute Projects, including both
development and enhancements.
Involved proactively in system troubleshooting of the Claims System.
Conducted analysis programming and testing of Applications within a Cobol II, IMS
DB/DC, and DB2 environment.
Performed ad-hoc reporting using QMF.
Involved in the analysis of Y2K conversions.
MVS, VSAM, JCL, TSO/ISPF, IMS, Omegamon, DBRC, STROBE, DFSSORT,
IDCAMS, Clist, CICS, BTS, IMS DB/DC, DL/1, DBRC, COBOL,Procs, DB2, CICS,
Expeditor, Fileaid, FTP, CA7, SPUFI, PRF, Roscoe, QMF, Librarian
Programmer/Analyst
November 1993 - January 1994
Apprise Insurance Information Services | New Jersey
Created an interface for a Walker General Ledger System and new Tesseract Payroll
System.
Was responsible for the design, specification, development and testing of the interface.
MVS, COBOL, VSAM, JCL, TSO/ISPF, DB2
Programmer/Analyst
July 1993 - October 1993
Continental Insurance | Toronto
Participated in various claims system projects, including Policy Payment Schedule,
Personal Choice Payment Schedule, and Billing Notice Systems. Developed on-line
screens for the broker's direct bill payment schedules for policy holders and direct bill
billing notices in CICS and Cobol. Maintained and enhanced existing CICS/Cobol

5. programs. Performed unit testing, changed JCL procedures, and created test VSAM
files for CICS unit testing. Handled problem logs.
MVS, CICS, COBOL, VSAM, JCL, TSO/ISPF, INTERTEST
Programmer/Analyst
July 1991 - July 1993
CIBC | Toronto
Converting and scheduling new payroll clients.
Developed and maintained EXTRACTO programs.
Developed and maintained SAS programs.
Converted EXTRACTO programs to SAS.
MVS, TSO/ISPF, SAS, CA7, EXTRACTO, VSAM
Programmer/Analyst
January 1991 - June 1991
IBM | Toronto, Ontario
Tested program changes and provided a field expansion of account inquiry database
mergers
MVS, VSAM, JCL, TSO/ISPF, IMS, Omegamon, DBRC, STROBE, DFSSORT,
IDCAMS, Clist
Programmer/Analyst
June 1990 - December 1990
Teacher's Pension Plan Board | Toronto, Ontario
Analyzed user requirements and provided maintenance and enhancements to an S2K
database system using Cobol. Documented all changes and provided production
support.
IBM, MVS, S2K, JCL, Panvalet, Data Dictionary, TSO/ISPF, Easytrieve, COBOL, VAX
Intermediate IMS DBA
February 1990 - May 1990
IBM | Toronto, Ontario
Enhanced current job streams to make them more efficient. Setup an IMS DB
environment for user testing. Setup new jobs on the online scheduler system(OPCA).
On Call for implementation.
MVS, VSAM, JCL, TSO/ISPF, IMS, Omegamon, DBRC, STROBE, DFSSORT,
IDCAMS, Clist

6. Programmer/Analyst
December 1989 - January 1990
Nabisco | Toronto, Ontario
Performed maintenance activities for the payroll batch system. Produced a detail design
document from a general design for a HR Personnel System.
IBM, MVS, TSO/ISPF, Easytrieve, COBOL
Programmer/Analyst
May 1988 - June 1989
IBM | Toronto, Ontario
Standardized JCL. Created JCL procedures. Monitored change control functions.
OS/390, MVS, VSAM, JCL, TSO/ISPF, IMS, Omegamon, DBRC, STROBE, DFSSORT,
IDCAMS, Clist, OPC
Programmer/Analyst
May 1984 - May 1987
GM/EDS | Oshawa, Ontario
ISAM to VSAM conversion. Maintained financial Applications . Analyzed, modified,
tested and implemented changes. Trained personnel on systems and testing
procedures.
MVS, TSO, JCL, IMS, PANVALET, DATA DICTIONARY, CLIST, DL/1, COBOL, IMS
DB/DC, ISAM, VSAM, , Dialogue Manager,
EDUCATION
Bachelor's Degree,
October 1983
Brock University | St. Catherines
Computer Science
SKILLS
COBOL Expert
DB2 Expert
IMS DB/DC Expert
CICS Intermediate
LANGUAGES

7. English Fluent
REFERENCES
On Request
902-852-5248