Personal Information
Unternehmen/Arbeitsplatz
Brussels Area, Belgium Belgium
Beruf
Senior Consultant in IT Governance & Service Management
Branche
Technology / Software / Internet
Info
I am an IT Management consultant with over 10 years of experience in Europe and the Americas providing consulting services in the areas of IT Governance, IT Service Management and Project Management. I have served primarily clients in banking, financial and telecommunication sectors as well as in public institutions, such as General Electric, Santander Bank, Telefonica and the European Comission.
My expertise
- Service Improvement
- Service Level Management (SLA)
- Service Transition and Operations
- Change Management and Release Management
- Service Validation
- Optimisation of IT processes
- IT value proposition
I focus on business transformation through the use of technology and I...
Tags
business model
design
desirability
feasibility
viability
user experience
innovation
iot
design thinking
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Präsentationen
(1)Personal Information
Unternehmen/Arbeitsplatz
Brussels Area, Belgium Belgium
Beruf
Senior Consultant in IT Governance & Service Management
Branche
Technology / Software / Internet
Info
I am an IT Management consultant with over 10 years of experience in Europe and the Americas providing consulting services in the areas of IT Governance, IT Service Management and Project Management. I have served primarily clients in banking, financial and telecommunication sectors as well as in public institutions, such as General Electric, Santander Bank, Telefonica and the European Comission.
My expertise
- Service Improvement
- Service Level Management (SLA)
- Service Transition and Operations
- Change Management and Release Management
- Service Validation
- Optimisation of IT processes
- IT value proposition
I focus on business transformation through the use of technology and I...
Tags
business model
design
desirability
feasibility
viability
user experience
innovation
iot
design thinking
Mehr anzeigen