1. ELBA GARZA ADAME
Birth date: May 2, 1978
Marital status:Married
Contact info:
Home: 81-19332334
Mobile: 81-80882046
tita22@hotmail.com
HUMAN RESOURCES MANAGER
■ Career Profile
 HR manager with proven career track of making positive organizational environment,
increasing employee satisfaction, production and retention.
 Over eight years’ experience in directing full scale of administration and human
resources operation.
Current job functions include:
 Recruiting: Oversee interviewing, selecting and hiring process.
 Arranging new-employee orientation.
 Familiarizing new employees with organizational culture, values and goals.
 Develops contract for new hires.
 Maintain complete employee records.
 Payroll process administration.
 Administration of employees benefits
 Process employees terminations
 Manages and resolves complex employee relations issues. Conducts effective, thorough
and objective investigations. Maintains in-depth knowledge of legal requirements
related to day-to-day management of employees, reducing legal risks and ensuring
regulatory compliance.
 Works closely with management and employees to improve work relationships, build
morale, and increase productivity and retention.
 Provides HR policy guidance and interpretation.
 Identifies training needs for business units and individual executive coaching needs.
 Run reports such as Payroll Tax, Workers compensation etc.
 Provide cost analysis and wages information as required for budgetary purposes.
 Participates in evaluation and monitoring of success of training programs.
 Analyzes trends and metrics in partnership with the HR group to develop solutions,
programs and policies.
 Administration of the interns program
 Provide services to all LAC employees (Colombia office included)

2. Career Objective – Maintain and enhance human resources productively in an organization,
developing strong manpower, identifying talent and deploying professional development
programs in order to achieve organizational goals and fulfill employees’ needs.
■ Core Competencies:
 Active listening | Critical thinking | Tact and diplomacy
 A People-Person | Persuasive | Excellent inter-personal communication skills
 Counseling and management skills |Strong knowledge of Mexico Labor Law | Basic
knowledge of Colombia labor law
■ Professional Work Experience
Deloitte and Touché, Mexico firm– May 1997- February 2001
Accountant, Tax and Payroll representative
 Responsible of accounting records for different clients
 Responsible of process payroll calculations for several clients
 Responsible of the correct calculation of taxes and federal contributions for different
clients.
 Execute audit process for different clients.
Major achievement: Since I started to work while I was still studying at the University it was a
great to put in practice what I learn at school. Working for Deloitte gave me a great exposure to
deal with customer needs and give the best service.
Epicor Software Mexico– May 2001- March 2006
Administrative Generalist
 Responsible of all office services
 Responsible of all the accounting processes
 Assisted the LAC VP and Directors with various projects assigned
 Responsible for project budget
 Responsible of the bank accounts and send cash projections
 Responsible of the complete payroll processes, including taxes, benefits, etc.
 Assist with the employee’s recruiting process
Major achievements: Since I have accounting and payroll knowledge I propose to process the
accounting and payroll in house instead of use a third party and with this help the company to
save money and improve the processes.

3. Collaborate in the process of growing (recruiting and hiring) the Mty office increasing the
headcount from 50 to 125 employees.
Epicor Software Mexico– March 2006- March 2008
HR Supervisor
Supervising of the development, administration and implementation of all HR functions, such
as: interviewing, recruitment, appraisals, training and professional development, benefits, and
associate relations activities.
Mayor achievements:Collaborate in the creation on the interns program (UR project)
Benefits forEpicor
– Directaccess to QualifiedResources
– Significantreductionincosts(payroll,occupancy)
– Solve space issues
– Create awarenessaboutEpicorinthe local market
Epicor Software Mexico– April 2008- Current
HR Manager
■ Education
 Bachelor of PublicAccountant; May 2000
Universityof Monterrey,SanPedroGarza Garcia, NL,Mexico
 EF International Language School, Jan –July 1997, Brighton, MA. USA
 In Process: Master inBusiness Administrationwith an specializationon HR (2 subjectsmissing)
UniversidadRegiomontana,Mty.,NL,Mexico