Efrain Rivera

Washington D.C. Metro Area United States

IT Training and Service Desk Consultant

Technology / Software / Internet

Service-focused with over seven years of progressive instructional and technical IT training experience. Possesses knowledge in structured cabling, PC and Client/Server technical support. Skilled in network/system administration, network/ information security and project management. Effective at driving IT projects to completion with a focus on cost, time and scope management. Skills Profile: Database: Active Directory (add computer and printers to the network, general network support system and unlock account) Operating Systems: Migrated all of the existing Windows XP workstations to Windows 7 Software Development Tools: All Adobe Cloud Systems Products / Lectora / Microsoft Office SEC...