( PMP® Training: https://www.edureka.co/pmp )
This Edureka tutorial on Project Quality Management will give you an insight into the various process and activities covered during Project development in order to maintain and manage the quality of a project:
1. Project Quality Management
2. Quality Management Overview
3. Quality Management Processes
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Project Quality Management
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Quality Management is a process for ensuring that the project meets the needs it was originally created to meet
It also ensures that all project activities necessary to design, plan and implement a project are effective and efficient
Validation Verification
Precision
Accuracy
Tolerance
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Tailoring Considerations
All the processes of Quality Management are applied in a tailored way to make it a unique project
Policy Compliance
& Auditing
Standards &
Regularity
Compliance
Stakeholder
Engagement
Continuous
Improvement
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Plan Quality Management
• Plan Quality Management is the process of identifying quality requirements and the
required standards for the project and its deliverables
• It provides guidance and direction on how quality will be managed and verified
throughout the project
• This process is performed once at predefined points in the project
Description
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Inputs
Plan Quality Management
Project Charter
Project
Management Plan
Project
Documents
Enterprise
Environmental Factors
Organizational
Process Assets
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Tools &
Techniques
Plan Quality Management
Expert Judgement
Data Gathering
Data Analysis
Decision Making
Meetings
Data Representation
Test & Inspection
Planning
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Quality Management
Plan
Quality Metrics
Project Management
Plan Updates
Project Document
Updates
Outputs
Plan Quality Management
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Manage Quality
• Manage Quality is the process of translating the quality management plan into
executable quality activities
• It helps to incorporate the organization's quality policies into the project
• It increases the probability of meeting the quality objectives as well as identifying
ineffective processes and causes of poor quality
Description
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Inputs
Manage Quality
Project Management Plan
Project Documents
Organizational Process
Assets
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Tools &
Techniques
Data Gathering
Data Analysis
Audits
Decision Making
Quality Improvement
Methods
Data Representation
Problem Solving
Design For X
Manage Quality
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Quality Reports
Test & Evaluation Docs
Change Requests
Project Document
Updates
Outputs
Manage Quality
Project Management
Plan Updates
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Control Quality
• Control Quality is the process of monitoring and recording results gained after
executing the quality management activities
• It helps to assess performance and ensure the project outputs are complete,
correct, and meet customer expectations
• It verifies that project deliverables and work meet the requirements specified by
key stakeholders for final acceptance
Description
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Inputs
Control Quality
Organizational
Process Assets
Enterprise
Environmental Factors
Work
Performance Data
Approved
Change Requests
Project
Documents
Deliverables
Project Management Plan
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Tools &
Techniques
Data Gathering
Testing/Product
Evaluations
Data Analysis
Inspection
Meetings
Data
Representation
Control Quality
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Quality Control
Measurements
Verified Deliverables
Work Performance
Information
Change Requests
Outputs
Control Quality
Project Management
Plan Updates
Project Document
Updates