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PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Topics For Today’s Discussion
Project Quality Management
Quality Management Overview
Quality Management Processes
Project
Quality Management
Copyright © 2018, edureka and/or its affiliates. All rights reserved.
Project Quality Management
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Project Quality Management
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Quality Management is a process for ensuring that the project meets the needs it was originally created to meet
It also ensures that all project activities necessary to design, plan and implement a project are effective and efficient
Validation Verification
Precision
Accuracy
Tolerance
Copyright © 2018, edureka and/or its affiliates. All rights reserved.
Quality Management Overview
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Project Quality Management Overview
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Trends & Emerging
Practices
1
2
3
4
Customer
Satisfaction
Continual
Improvement
Management
Responsibility
Mutually beneficial
partnership with suppliers
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmpPMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Tailoring Considerations
All the processes of Quality Management are applied in a tailored way to make it a unique project
Policy Compliance
& Auditing
Standards &
Regularity
Compliance
Stakeholder
Engagement
Continuous
Improvement
Copyright © 2018, edureka and/or its affiliates. All rights reserved.
Quality Management Processes
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Quality Management Processes
Plan Quality Management1
Manage Quality2
Control Quality3
Plan Quality Management
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Plan Quality Management
• Plan Quality Management is the process of identifying quality requirements and the
required standards for the project and its deliverables
• It provides guidance and direction on how quality will be managed and verified
throughout the project
• This process is performed once at predefined points in the project
Description
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Inputs
Plan Quality Management
Project Charter
Project
Management Plan
Project
Documents
Enterprise
Environmental Factors
Organizational
Process Assets
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Tools &
Techniques
Plan Quality Management
Expert Judgement
Data Gathering
Data Analysis
Decision Making
Meetings
Data Representation
Test & Inspection
Planning
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
32 41
Quality Management
Plan
Quality Metrics
Project Management
Plan Updates
Project Document
Updates
Outputs
Plan Quality Management
Manage Quality
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Manage Quality
• Manage Quality is the process of translating the quality management plan into
executable quality activities
• It helps to incorporate the organization's quality policies into the project
• It increases the probability of meeting the quality objectives as well as identifying
ineffective processes and causes of poor quality
Description
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Inputs
Manage Quality
Project Management Plan
Project Documents
Organizational Process
Assets
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Tools &
Techniques
Data Gathering
Data Analysis
Audits
Decision Making
Quality Improvement
Methods
Data Representation
Problem Solving
Design For X
Manage Quality
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
32 41 5
Quality Reports
Test & Evaluation Docs
Change Requests
Project Document
Updates
Outputs
Manage Quality
Project Management
Plan Updates
Control Quality
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Control Quality
• Control Quality is the process of monitoring and recording results gained after
executing the quality management activities
• It helps to assess performance and ensure the project outputs are complete,
correct, and meet customer expectations
• It verifies that project deliverables and work meet the requirements specified by
key stakeholders for final acceptance
Description
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Inputs
Control Quality
Organizational
Process Assets
Enterprise
Environmental Factors
Work
Performance Data
Approved
Change Requests
Project
Documents
Deliverables
Project Management Plan
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
Tools &
Techniques
Data Gathering
Testing/Product
Evaluations
Data Analysis
Inspection
Meetings
Data
Representation
Control Quality
PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
32 41 5 6
Quality Control
Measurements
Verified Deliverables
Work Performance
Information
Change Requests
Outputs
Control Quality
Project Management
Plan Updates
Project Document
Updates
Project Quality Management | Project Quality Control | Edureka

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Project Quality Management | Project Quality Control | Edureka

  • 1. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp
  • 2. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Topics For Today’s Discussion Project Quality Management Quality Management Overview Quality Management Processes Project Quality Management
  • 3. Copyright © 2018, edureka and/or its affiliates. All rights reserved. Project Quality Management
  • 4. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Project Quality Management PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Quality Management is a process for ensuring that the project meets the needs it was originally created to meet It also ensures that all project activities necessary to design, plan and implement a project are effective and efficient Validation Verification Precision Accuracy Tolerance
  • 5. Copyright © 2018, edureka and/or its affiliates. All rights reserved. Quality Management Overview
  • 6. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Project Quality Management Overview PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Trends & Emerging Practices 1 2 3 4 Customer Satisfaction Continual Improvement Management Responsibility Mutually beneficial partnership with suppliers
  • 7. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmpPMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Tailoring Considerations All the processes of Quality Management are applied in a tailored way to make it a unique project Policy Compliance & Auditing Standards & Regularity Compliance Stakeholder Engagement Continuous Improvement
  • 8. Copyright © 2018, edureka and/or its affiliates. All rights reserved. Quality Management Processes
  • 9. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Quality Management Processes Plan Quality Management1 Manage Quality2 Control Quality3
  • 11. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Plan Quality Management • Plan Quality Management is the process of identifying quality requirements and the required standards for the project and its deliverables • It provides guidance and direction on how quality will be managed and verified throughout the project • This process is performed once at predefined points in the project Description
  • 12. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Inputs Plan Quality Management Project Charter Project Management Plan Project Documents Enterprise Environmental Factors Organizational Process Assets
  • 13. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Tools & Techniques Plan Quality Management Expert Judgement Data Gathering Data Analysis Decision Making Meetings Data Representation Test & Inspection Planning
  • 14. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp 32 41 Quality Management Plan Quality Metrics Project Management Plan Updates Project Document Updates Outputs Plan Quality Management
  • 16. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Manage Quality • Manage Quality is the process of translating the quality management plan into executable quality activities • It helps to incorporate the organization's quality policies into the project • It increases the probability of meeting the quality objectives as well as identifying ineffective processes and causes of poor quality Description
  • 17. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Inputs Manage Quality Project Management Plan Project Documents Organizational Process Assets
  • 18. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Tools & Techniques Data Gathering Data Analysis Audits Decision Making Quality Improvement Methods Data Representation Problem Solving Design For X Manage Quality
  • 19. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp 32 41 5 Quality Reports Test & Evaluation Docs Change Requests Project Document Updates Outputs Manage Quality Project Management Plan Updates
  • 21. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Control Quality • Control Quality is the process of monitoring and recording results gained after executing the quality management activities • It helps to assess performance and ensure the project outputs are complete, correct, and meet customer expectations • It verifies that project deliverables and work meet the requirements specified by key stakeholders for final acceptance Description
  • 22. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Inputs Control Quality Organizational Process Assets Enterprise Environmental Factors Work Performance Data Approved Change Requests Project Documents Deliverables Project Management Plan
  • 23. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp Tools & Techniques Data Gathering Testing/Product Evaluations Data Analysis Inspection Meetings Data Representation Control Quality
  • 24. PMP® CERTIFICATION EXAM TRAINING www.edureka.co/pmp 32 41 5 6 Quality Control Measurements Verified Deliverables Work Performance Information Change Requests Outputs Control Quality Project Management Plan Updates Project Document Updates