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KVALITETSUTVECKLING 
Arbetsterapeutprogrammet LTU 2014
2 
Ebba Ossiannilsson 
Lunds universitet 
Fil Dr. Projektledare 
E-learning expert 
Certifierad e-l quality 
Reviewer 
Forskningsledare ICDE 
International Quality 
Standard Study 
Utvärderare SEQUENT 
EDEN Fellow2014
Ebba Ossiannilsson, PhD Lund University, SE
Ossiannilsson (2012) 
Benchmarking (e)-learning in higher education, Doctoral 
dissertation, Oulu University, Finland 
Ossiannilsson LTU2014 
Rhizome
Ossiannilsson E & Landgren L (2011). Essential areas that benchmarking e-learning ought to 
cover. Reprinted with permission from Wiley-Blackwell. 
Ossiannilsson LTU2014
EC Recommendationer för högre utbildning 
Opening up Education 
review their organisational strategies 
exploit the potential of Massive Open Online Courses 
(MOOCs) 
stimulate innovative learning practices such as blended 
learning 
equip teachers with high digital competences 
equip learners with digital skills 
think about how to validate and recognise learner’s 
achievements in online education 
make high quality Open Education Resources (OER) visible 
and accessible 
Ossiannilsson 2014
" Vi måste engarera oss fundamentalt i transformationen av 
våra utbildningssystem 
…och vi måste till fullo exploatera potentialerna som öppen och 
flexibel utbildning erbjuder” 
(Commissionaire Vassilio EADTU 130925) 
Ossiannilsson 2014
Retrospektivt eller prospektivt? 
• From control to 
enhancement 
• Self-evaluation 
• Peer review 
• Benchmarking 
• Certification 
• Accreditation 
• Quality assurance 
CC BY-NC Some rights reserved by Shira Golding 
Ossiannilsson, E (2012) Benchmarking e-learning in higher education: lessons learned from 
international projects. Oulu University, Finland
Lärande design 
Ossiannilsson LTU2014
The Networked Teacher – my PLN 
Ossiannilsson 2014 
Social 
Wikis media 
Blogs 
Work me Friends 
Twitter 
(# and 
people) 
Conferences/P 
D meetings 
Twitter 
chats 
Websites & 
media
Benchmarking 
“The locus of benchmarking lies between 
the current and desirable states of affairs 
and contributes to the transformation 
process that realizes these improvements.” 
Moriarty & Smallman (2009) 
En route to a theory on 
benchmarking
Benchmarking benefits and values 
• Self assess institutions 
• Better understand the 
process 
• Measure and compare 
• Discover new ideas 
• Obtain data to support 
decision making 
• Targets for improvements 
• Strengthen identity, 
strategy, implementation 
• Enhance reputation 
• Respond to national 
indicators 
• New standard for the 
sector 
Van Vught, F. (2008) 
A practical guide. Benchmarking in European Higher Education
New benefits identified, old ones confirmed 
Ossiannilsson 2012 
• Attitudes 
• Collaboration 
• Committment 
• Cultural issues 
• Internal dialogue 
• Internal processes 
• Involvement 
• Management 
• Critical reflections 
• Teambuilding 
• Transparency 
• Trust 
Ossiannilsson LTU2014 
KVALITETSKULTUR 
Benchlearning
The benchmarking process 
What to 
benchmark 
Benchmarking 
team 
Benchmarking 
partners 
Analyse 
Take action 
benchmarking 
information 
Ossiannilsson 2011. Reprinted with permission from SCIRP 
Ossiannilsson LTU2014
19 
Ossiannilsson 2012 
Ossiannilsson LTU2014
20
1. Strategic Management 
1. The institution has an e-learning strategy that is widely understood and integrated into the 
overall strategies for institutional development and quality improvement. E-learning policies 
conform to legal and ethical frameworks. 
Your answer: Not adequate in majority of aspects 
It is recommended that institutions have a strategic plan that forms the uppermost tier in a 
planning hierarchy. The plan should encompass a vision for the use and development of e-learning 
within the institution. 
The e-learning strategy of the institution should include: 
Prioritisation of e-learning by the institution within its teaching and learning strategy 
Measures to assess the impact of e-learning (on teaching and learning, administration procedures, 
student data and so on) 
Mechanisms to ensure that e-learning meets legal and ethical requirements (e.g. copyright, data 
protection, privacy) 
A low score against this benchmark may indicate that the institution’s approach to e-learning is not 
integrated within its overall planning processes. Action may be required by institutional leaders to 
address the issue. 
21 
Ossiannilsson LTU2014
Metod 
1. Självvärdering 
2. Intervjuer och seminarier 
6 grupper är identifierade 
3. Återkoppling 
4. Full assessment 
5. Roadmap 
6. Ev workshop 
22 
Ossiannilsson LTU2014
Kostnader 
Internt LTU 
Externt E Ossiannilsson 
Resurser internt 
Ev kostnad för 
EADTU Full assessment 
Översättning / språkgranskning 
Publicering 
Oförutsedda utgifter
Tid och resurser 
Initiering vt 2014 
Projektet sept-dec 2014 
v 40 intensiv vecka med 
fokusgrupper+ student vecka 
(dagar) 
Bearbetning och rapport 
Återkoppling 
Förberedelse för Full 
assessment 
Slutrapport och seminarium 
Full assessment 2015
Läser på distans från Skottland 
Klara Tjäder kommer ifrån Stockholm, bor i Edinburgh, Skottland, och pluggar arbetsterapeut på 
distans vid Luleå tekniska universitet. 
Ossiannilsson_LTU 2014
Caring is sharing, sharing is caring 
• Footprints 
• W:www.lu.se/ced 
• E:Ebba.Ossiannilsson@ced.lu.se 
• FB:Ebba Ossiannilsson 
• T:@EbbaOssian 
• Phone: +4670995448 
• S:http://www.slideshare.net/ 
EbbaOssiann 
LinkedIn: Ebba Ossiannilsson 
Ossiannilsson LTU2014 Presentationen är med CC BY SA, En del bilder kan ha annan licenciering

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Quality enhancement ltu2014 intropresentation 140929

  • 2. 2 Ebba Ossiannilsson Lunds universitet Fil Dr. Projektledare E-learning expert Certifierad e-l quality Reviewer Forskningsledare ICDE International Quality Standard Study Utvärderare SEQUENT EDEN Fellow2014
  • 3. Ebba Ossiannilsson, PhD Lund University, SE
  • 4. Ossiannilsson (2012) Benchmarking (e)-learning in higher education, Doctoral dissertation, Oulu University, Finland Ossiannilsson LTU2014 Rhizome
  • 5. Ossiannilsson E & Landgren L (2011). Essential areas that benchmarking e-learning ought to cover. Reprinted with permission from Wiley-Blackwell. Ossiannilsson LTU2014
  • 6.
  • 7. EC Recommendationer för högre utbildning Opening up Education review their organisational strategies exploit the potential of Massive Open Online Courses (MOOCs) stimulate innovative learning practices such as blended learning equip teachers with high digital competences equip learners with digital skills think about how to validate and recognise learner’s achievements in online education make high quality Open Education Resources (OER) visible and accessible Ossiannilsson 2014
  • 8. " Vi måste engarera oss fundamentalt i transformationen av våra utbildningssystem …och vi måste till fullo exploatera potentialerna som öppen och flexibel utbildning erbjuder” (Commissionaire Vassilio EADTU 130925) Ossiannilsson 2014
  • 9. Retrospektivt eller prospektivt? • From control to enhancement • Self-evaluation • Peer review • Benchmarking • Certification • Accreditation • Quality assurance CC BY-NC Some rights reserved by Shira Golding Ossiannilsson, E (2012) Benchmarking e-learning in higher education: lessons learned from international projects. Oulu University, Finland
  • 10.
  • 11.
  • 13. The Networked Teacher – my PLN Ossiannilsson 2014 Social Wikis media Blogs Work me Friends Twitter (# and people) Conferences/P D meetings Twitter chats Websites & media
  • 14.
  • 15. Benchmarking “The locus of benchmarking lies between the current and desirable states of affairs and contributes to the transformation process that realizes these improvements.” Moriarty & Smallman (2009) En route to a theory on benchmarking
  • 16. Benchmarking benefits and values • Self assess institutions • Better understand the process • Measure and compare • Discover new ideas • Obtain data to support decision making • Targets for improvements • Strengthen identity, strategy, implementation • Enhance reputation • Respond to national indicators • New standard for the sector Van Vught, F. (2008) A practical guide. Benchmarking in European Higher Education
  • 17. New benefits identified, old ones confirmed Ossiannilsson 2012 • Attitudes • Collaboration • Committment • Cultural issues • Internal dialogue • Internal processes • Involvement • Management • Critical reflections • Teambuilding • Transparency • Trust Ossiannilsson LTU2014 KVALITETSKULTUR Benchlearning
  • 18. The benchmarking process What to benchmark Benchmarking team Benchmarking partners Analyse Take action benchmarking information Ossiannilsson 2011. Reprinted with permission from SCIRP Ossiannilsson LTU2014
  • 19. 19 Ossiannilsson 2012 Ossiannilsson LTU2014
  • 20. 20
  • 21. 1. Strategic Management 1. The institution has an e-learning strategy that is widely understood and integrated into the overall strategies for institutional development and quality improvement. E-learning policies conform to legal and ethical frameworks. Your answer: Not adequate in majority of aspects It is recommended that institutions have a strategic plan that forms the uppermost tier in a planning hierarchy. The plan should encompass a vision for the use and development of e-learning within the institution. The e-learning strategy of the institution should include: Prioritisation of e-learning by the institution within its teaching and learning strategy Measures to assess the impact of e-learning (on teaching and learning, administration procedures, student data and so on) Mechanisms to ensure that e-learning meets legal and ethical requirements (e.g. copyright, data protection, privacy) A low score against this benchmark may indicate that the institution’s approach to e-learning is not integrated within its overall planning processes. Action may be required by institutional leaders to address the issue. 21 Ossiannilsson LTU2014
  • 22. Metod 1. Självvärdering 2. Intervjuer och seminarier 6 grupper är identifierade 3. Återkoppling 4. Full assessment 5. Roadmap 6. Ev workshop 22 Ossiannilsson LTU2014
  • 23. Kostnader Internt LTU Externt E Ossiannilsson Resurser internt Ev kostnad för EADTU Full assessment Översättning / språkgranskning Publicering Oförutsedda utgifter
  • 24. Tid och resurser Initiering vt 2014 Projektet sept-dec 2014 v 40 intensiv vecka med fokusgrupper+ student vecka (dagar) Bearbetning och rapport Återkoppling Förberedelse för Full assessment Slutrapport och seminarium Full assessment 2015
  • 25. Läser på distans från Skottland Klara Tjäder kommer ifrån Stockholm, bor i Edinburgh, Skottland, och pluggar arbetsterapeut på distans vid Luleå tekniska universitet. Ossiannilsson_LTU 2014
  • 26. Caring is sharing, sharing is caring • Footprints • W:www.lu.se/ced • E:Ebba.Ossiannilsson@ced.lu.se • FB:Ebba Ossiannilsson • T:@EbbaOssian • Phone: +4670995448 • S:http://www.slideshare.net/ EbbaOssiann LinkedIn: Ebba Ossiannilsson Ossiannilsson LTU2014 Presentationen är med CC BY SA, En del bilder kan ha annan licenciering

Hinweis der Redaktion

  1. I am Ebba Ossiannilsson, Lund University, Sweden I recently, dec 2012 earned my PhD from Oulu University in Finland and I did it through distance I work for several international and national organisations on open learning and quality and some of them are represented here by their logos I will here especially emphazise the work on the Paris declaration by UNESCO, the work with OER Service and the MOOC quality project. I also use to serve as a reviewer for several organisations, such as EFQUEL and Epprobate. I have been asked to talk about the topic I am happy to share this with you today
  2. Karen: If you had told me my PLN would look like this a year ago, I would have laughed in your face! I wasn’t even on Facebook let alone Twitter…..and had no idea what PLN meant…Twitter & Blogs are larger font as these have the most impact on my learning at the moment (explain briefly some of the connections in the diagram). You can see how connected the PLN is. I learn from many many other people, and with other people: I am basically connected to a global staffroom of engaged and interested teachers…..>>
  3. P 81 in my dissertation
  4. As my strong believe caring is sharing So my footprints and contact details My slides are available at slidshare where you can find my other presentations as well