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The Scottish Crannog Centre: sustainability in a self-funded archaeological open-air museum - OpenArch Conference, Cardiff 2015
1. The Scottish Crannog Centre:
Sustainability in a Self-funded AOAM
EXARC – OpenArch
‘Managing Archaeological Open-Air Museums’
Cardiff May 2015
Barrie Andrian May 26, 2015
2. The Scottish Crannog Centre
Kenmore, Loch Tay, Perthshire
•Iron Age life on the loch
• Based on 2,500 year old
remains
• Built as experiment 1994-96
• 5* heritage centre
• Only AOAM in Scotland
3. The Scottish Crannog Centre
Facilities: Exhibition/museum; Crannog tours; Activities &
Experimental Arch.; Giftshop; Outdoor picnic area
6. The Scottish Crannog Centre
Location
The Good
• Tourist Area
• Stunning Rural Scenery
• 18 ancient crannogs
The Bad
• 16 miles (26km) to
main trunk road
• 6 miles (10km) to
nearest town
• Signage
• Poor public transport
• Small population pool
• Staff travel distances
• Too far & costly for most
schools
• Weather!
7. The Scottish Crannog Centre
Location
1997
2015
And the Ugly!
Building works
ongoing
2011 – 2015+
8. The Scottish Crannog Centre
Maintenance
Damage from Neighbours
1998 pontoons hit Crannog
1999 boat damage
2000 single pontoon damage
10. The Scottish Crannog Centre
Natural degradation: rot; air-water interface; fungi
Maintenance
11. The Scottish Crannog Centre
Maintenance
Resources & Skills Major rebuild
2008-9
Crannog Crew
Archeo-Serwis from Poland
12. The Scottish Crannog Centre
Seasonality
• SCC Open 1st April to 31st Oct
• Weather affects tourists
• Staff retention: nearly everyone needs at least
1 other job to cover our winter closure
• 7 months does not generate enough profit!
13. The Scottish Crannog Centre
Marketing
• Decreasing visitor numbers/rising fees
• Not enough profit so small budget
• PR – need to generate news & events
• Limited leaflet distribution due to cost
• Target audiences. Low-income excluded
• Visitor feedback on paper
• www.crannog.co.uk New site needed
• Most done in-house by non-specialists
• ADVERTS too expensive
• Need to focus on ‘free’ promotion eg.
online marketing, social media
14. The Scottish Crannog Centre
Management
• Founders/Director(s) 24/7
• Too few staff
• No one person with
overview except MD
• Skills & experience of staff;
too many part time
• Multi-tasking needed
• Insurance!
• No time/money for strategic
planning or development
unless in own time
• No volunteers – no accomm.
• Succession!
15. The Scottish Crannog Centre
Funding
• Totally independent
SCC is trading company for the parent charity STUA.
Profits supposed to go to the Trust.
• No subsidies from local, regional or national govt
• Rely wholly on ticket entry, shop sales, café window, and
donations & grants
• No growth possible without project funding
• Economic downturn + adjacent building site = fewer
visitors
16. The Scottish Crannog Centre
Coping Strategies: What keeps us afloat??
Personnel – Management
• Potential opportunities with new development next door.
• PASSION & enthusiasm
• ‘Lifestyle job’ so accept low salary & long hours
• Watch cashflow carefully
• Good hourly wages – low recruitment
• Dedicated core team: encourage research in own time
• Skills- learn on job, in own time, some external training
• Promotion from within to mgt team
• Few volunteers but 1-2 students annually
17. The Scottish Crannog Centre
PR
• Tv & celebs
• Events Partnerships
• Piggyback marketing
• Online and social media free
• Free community magazines
• Radio
• Working on new website
21. The Scottish Crannog Centre
Networks
EXARC, PKHT, ArchScot
ASVA, AIM, MGS, FSB etc.
Private Bookings
22. The Scottish Crannog Centre
Innovative & Targeted Projects
Event Catalogue
Off-season events
Woodland Management
23. The Scottish Crannog Centre
• Awards for credibility and publicity
2006
• General Fundraising – Donations, FOC,
• Project & event grants
• Community Involvement
• Stronger, more involved STUA
Board(no more ‘us and them’)
24. The Scottish Crannog Centre
Now & Short term Future
• Seeking Museum Accreditation
• Develop retail: in shop & online
• Find grant(s) for rebuilding shelters on site
• Plan for 20th Anniversary – 2017!!
• Monitor political situation: Impacts of Team 56,
EU Referendum