Enterprise Resource Planning (ERP), Oracle and SAP ERP Solutions

ENTERPRISE RESOURCE PLANNING (ERP)
Oracle and SAP ERP Solutions, Deployment and Implementation
PREPARED FOR MARIA SANZ JIMENEZ
BY E. REY GARCIA, MPA
11 JANUARY 2017
REV. 2

Enterprise Resource Planning (ERP)
Oracle & SAP Enterprise Resource Planning (ERP)
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Intentionally Left Blank

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Contents
Cover Letter 4
Introduction 6
What is an ERP? 6
Top 4 ERP Trends 6
ERP Vendors/Tiers 7
Oracle 7
Oracle ERP Cloud Solutions 7
SAP SE Global 10
Primary Focus of SAP SE Global 10
SAP Solutions 11
SAP AG to SAP SE 12
SAP North America 12
SAP ERP 6.0 12
De Facto Industry Standard 12
Customer Influence 12
SAP Business Suite 12
SAP NetWeaver Application Server or SAP Web Application Server 12
SAP ERP Implementation 12
Rapid Deployment Option 13
Upgrades 13
Support 13
Expert Community 13
Deployment of Modern ERP Systems 13
On-Premise ERP 1.0 vs Modern Cloud ERP 2.0 14
Oracle/SAP ERP 1.0 and ERP 2.0 Experience 15
Project Development and Implementation Standards 15
Supplemental Knowledge/Readings and Self Training 15
Qualifications 15
Experience 16
Professional & Management Skills 16
Education & Advanced Degree 17
Formula for Success 17
Sources 18

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11 January 2017
Maria Sanz Jimenez (Spain Office)
C/O Daniela Fuller, Recruiting Specialist
Accenture Consulting
161 North Clark
Chicago, IL 60601-8156
Subject: ERP Knowledge - ERP Government Cities Lead (Job Number: 00389976)
Dear Ms. Sanz-Jimenez:
Accenture needs a well-healed IT professional with broad industry experiences and an ability
to connect with customers. I can meet these needs.
Herein, I have outlined my knowledge of Enterprise Resource Planning (ERP) and my ability
to manage projects and teams of all sizes, sectors, and industries. I am thrilled that you have given me
the opportunity to explain my knowledge of ERP systems and my commitment to the IT Industry.
I look forward to sharing with you how my experience and qualifications would be the right
match for Accenture.
Regards,
E. Rey Garcia, MPA
956.309.9214
ereygarciatx@gmail.com

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INTRODUCTION
This document defines what an Enterpriser Resource Planning (ERP) system is, and outlines my knowledge
and work experience working with ERP’s, specifically, Oracle and SAP. It also lists my professional
experience, qualifications, my years of experience, and my skills.
What is an ERP?
ERP stands for Enterprise Resource Planning, and refers to the systems and software packages used by
organizations to manage day-to-day business activities, such as accounting, procurement, project management
and manufacturing. ERP systems tie together and define a surplus of business processes and enable the flow
of data between them. By collecting an organization’s shared transactional data from multiple sources, ERP
systems eliminate data duplication and provide data integrity from a single source. (Source: Oracle)
Top 4 ERP Trends
The demand for ERP (Enterprise Resource Planning) software solutions has increased over the past decade,
and with it, the competition has intensified. ERP vendors large and small have tweaked and customized their
solutions to better fit the needs of their target market. There are, however, certain qualities that are currently
in high demand from many prospective ERP customers.
1) ERP Trend #1: Mobile ERP - The ability to access the software from any smart device. At this point,
creating an application that encompasses the entire system is unrealistic, but core features such as
dashboards and reporting are easily accessible.
2) ERP Trend #2: Social ERP - Currently experimental, the concept of linking social media to ERP has
become more prominent in the recent year. The biggest issue surrounding social ERP isn’t in the
programming or functionality, but rather in determining if there is a significant need for it.
3) ERP Trend #3: Integration - Integration in general has become critical to many companies. Whether it
be in software systems such as ERP or CRM, applications such as AutoCAD, or emails like Outlook and
Gmail. ERP integration into other systems like CRM can have many benefits (centralized data, easier
tracking of customer orders/jobs, decreased costs and easier implementation). As different companies
use different systems, applications, and emails, integration needs will vary greatly.
4) ERP Trend #4: Two-Tiered ERP - Two-tiered ERP is needed when a company’s headquarters uses
one ERP system, and a subsidiary or different location(s) use a different system. This can be beneficial
because different locations may have different processes and needs. Two-tiered ERP will then better fit
the needs of each location, improve company processes as a whole, and can reduce costs as well.
Installing smaller ERP systems multiple times can, for example, be cheaper than expanding one gigantic
ERP system.

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ERP Vendors/Tiers
Depending on the size of the organization, there are several enterprise resource planning software vendors to
choose from in the large enterprise, mid-market and the small business ERP market.
 Large Enterprise ERP (Tier I): The ERP market for large enterprises is dominated by three
companies: SAP, Oracle and Microsoft.
 Mid-Market ERP (Tier II): For the midmarket vendors include Infor, QAD, Lawson, Epicor, Sage and
IFS.
 Small Business ERP (Tier III): Exact Globe, Syspro, NetSuite, Visibility, Consona, CDC Software and
Activant Solutions round out the ERP vendors for small businesses.
ORACLE
Oracle Corporation is an American multinational computer technology corporation, headquartered in
Redwood Shores, California and was founded on June 16, 1977. Oracle is a leader in the database software
industry for more than three and a half decades. And as it has further developed technologies and acquired
best-in-class companies over the years, that leadership has expanded to the entire technology stack, from
servers and storage, to database and middleware, through applications and into the cloud. In 2015 Oracle was
the second-largest software maker by revenue, after Microsoft.
Oracle ERP Cloud Solutions
ERP software is the backbone of many organizations. It allows for better management of accounting,
procurement, and projects throughout the enterprise. Oracle's modern, integrated cloud applications deliver
the functionality, analytics, security, and collaboration tools. The ERP Cloud consists of seven areas:
Financials, Procurement, Project Portfolio Management, Risk Management, Enterprise Performance
Management, Order Management, and Manufacturing.
1) Oracle Financials Cloud
Allows for Finance Team to be productive and accurate. It includes innovative modern best practices
methodologies, while giving users on-demand access to role-based information for better decision-
making.
Best Practice for Financials:
 Budget to Approval – Allows for the creation of timely and accurate budgets by collaborative
planning across the organization.
 Period Close to Financial Reports – Allows for simplified centralized accounting and sub-ledger
integration by reconciliation of statements.
 Bank Transaction to Cash Position – Allows for accuracy in bank statements to sub-ledgers and
general ledgers.
 Supplier Invoice to Payment – Allows for the elimination of duplicate invoicing by centralizing
records.
 Expense Report to Reimbursement – Allows for quick entry of expenses with mobile, credit card and
travel integration, by automating policy compliance.

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 Customer Invoice Receipt – Allows for quick resolution of billing issues in real-time and
collaboration by automatically applying cash receipts and exception management.
 Customer Statement Collection – Allows for quick pay with automatic dunning, calls, and priority
call-back.
 Asset Acquisition to Retirement – Allows for visibility of world-wide assets, by automating asset
additions, transfers, disposals, reclassifications, and retirements.
 Daily Close to Financial Forecast – Allows for the elimination of potential delays with monitoring
and forecasting by improving accuracy and production through the use of mobile to collaborate,
review, and activity analyzation.
2) Oracle’s Procurement Cloud
Modern procurement starts with standardizing, streamlining, and automating the source-to-pay process.
With Oracle Procurement Cloud, allows for a more efficient, effective, and influential procurement
organization that helps keep costs under control by selecting the best suppliers, enforcing policy, and
managing supplier risk.
Best Practices for Procurement:
 Insight to Smart Sourcing – Allows for streamline sourcing and better award decisions.
 Supplier Registration to Supplier Performance – Allows for increased efficiency and accuracy.
 Contract Creation to Spend Compliance – Allows for improved contact management/best practices.
 Requisition to Receipt – Allows for streamline of requisition process/modern best practices.
 Supplier Return to Settlement – Allows for better management of returns through collaboration.
 Supplier Invoice to Payment – Allows for smarter invoice processing/modern best practices.
3) Oracle Project Portfolio Management Cloud
Oracle’s Project Portfolio Management (PPM) Cloud, part of Oracle ERP Cloud delivers better
management and transparency. It allows for the leveraging of a complete, integrated solution with a single
source of project truth. Though the use of mobile and social capabilities, allows for immediate collaboration
with a secure communication.
Best Practices for Project Portfolio Management:
 Initiation to Project Plan – The “what”, “when, and “how” roadmap to identify opportunities, scope,
deliverable, project plans, staff and budgets.
 Resources Deployment to Utilization – The best use of available resources to boost profitability,
productivity, and customer satisfaction. Deploy talent to meet strategic business needs and customer
expectations.
 Project Execution to Control – Execute projects using mobile, social, cloud, and analytic capabilities.
Leverage data-driven insight to track progress, review plan changes, control projects, and generate
accurate forecasts.
 Project Expenditure to Cost Control - Expedite project costing with standardized cost collection.
Keep projects on time and on budget with timely visibility into validated expenditures.

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 Grant Award Funding to Closeout - Effectively manage the financial aspects of every award, from
funding to closeout. Streamline the entire process, while complying with sponsors, internal controls,
and billing and reporting requirements, across cost allocation, billing, and financials.
 Project Contract to Revenue - Comply with customer contracts with efficient, data-driven financial
project management. Bill customers faster and recognize project revenue sooner.
 Analysis to Project Optimization - Use multidimensional modeling to get critical project data.
Optimize project results using the right information, at the right time. Deliver on time and on
budget.
4) Oracle’s Risk Management Cloud
Oracle’s Risk Management Cloud controls risk and compliance programs, quickly detects potential process
and control issues, and provides line-of-business leaders with strategic risk insights. By allowing the ability
to exceed compliance standards, by achieving improved financial reporting and business processes.
 It controls with transparency and enterprise-wide compliance.
 It automates compliance to perform timely and complete assessments of key controls.
 It governs compliance initiatives with a centralized and secure risks and controls repository.
 It minimizes cash leakage and improve the bottom line by uncovering process issues.
 It enforces policies by continuously monitoring processes and transactions for exceptions.
5) Oracle’s Enterprise Performance Management Cloud
Oracle’s Enterprise Performance Cloud allows organizations of any size, to drive predictable
performance with accurate, efficient, and consistent performance. Report with confidence. Connect the
entire organization and empower users. Products include, Account Reconciliation, Performance
Reporting, Enterprise Planning and Budgeting, Financial Consolidation and Close, Planning and
Budgeting Cloud, and Profitability and Cost Management.
6) Oracle SCM Solution - Order Management Cloud
Oracle’s Order Management Cloud improves the entire ordering and fulfillment process across the order-
to-cash lifecycle. Increase customer satisfaction and order profitability with an integrated, centrally
managed, and globally-available platform for order management. Features include:
 Quote to Cash Orchestration - for better order management.
 Order Fulfillment - for better optimization of orders.
 Order Promising - for better management of available inventory, inbound shipments, purchase
orders, and requisitions

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7) Oracle SCM Solutions – Discrete Manufacturing
Oracle Discrete Manufacturing allows for the streamlining of the entire production cycle, drive
operational excellence, improve visibility and collaboration, mitigate risk, and enforce compliance.
Features include:
 Manufacturing Execution - Enhance shop floor execution capabilities. Discrete manufacturers can
improve productivity by deploying Oracle Manufacturing directly as the manufacturing execution
system on their shop floor.
 Outsourced Manufacturing – Allows for outsourcing with confidence, implementing collaborations
with business partners and visibility to proactively track and manage outsourced manufacturing
business.
 Flow and Lean Manufacturing – Allows for the delivery of operational excellence and better
management of the entire build-to-order production process, regardless of manufacturing mode.
 Complete Shop Floor Management – Allows for factories of all sizes from any discrete industry to
achieve complete visibility to all manufacturing work order activity.
 Discrete Quality Management – Allows for the better management of enterprise-wide data and the
flexible of in-line quality collections.
SAP SE Global
SAP is a German multinational software corporation, founded on April 1, 1972 and is the world leader in
enterprise applications in terms of software and software-related service revenue. Based on market
capitalization, SAP is the world’s third largest independent software manufacturer. SAP is headquartered in
Walldorf, Baden-Württemberg, with regional offices in 130 countries. SAP innovations has assisted 335,000
customers worldwide to work together more efficiently and use business insight more effectively.
Primary Focus of SAP SE Global:
 Innovation – To go beyond software, developing technologies that shape IT and business trends.
 Security, Data Protection & Privacy – The priority of protecting user information through
research and resources.
 Quality – All SAP employees are assigned the role of quality assurance, ranging from development
to providing service. SAP uses innovative methods which support quality improvement of products,
processes, and services.
 Diversity & Inclusion – SAP promotes a diverse and inclusive organizational culture, allowing for
innovation work experience enhancement, and the success of the changing world.

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SAP Solutions
SAP offers solutions in the area of Asset Management, Commerce, Finance, Human Resources,
Manufacturing, and Marketing.
1) Asset Management
Maximize ROA with superior enterprise asset management (EAM) with world-class system that offers
real time visibility into asset performance and powerful analytics, it’s easier to optimize asset usage, shrink
costs, better manage capital expenditures, and ultimately maximize your return on assets (ROA) –
including fixed property, plant, and equipment.
2) Commerce
Maximize grow sales with omnichannel digital commerce software and delivers contextual and
personalized omnichannel shopping experience with e-commerce, m-commerce, and social commerce
software from SAP Hybris. It has the ability of data-driven customization, cost-effective order
management and fulfillment, real-time inventory management, and more. For small businesses, SAP
offers SAP Anywhere – CRM and shopping cart software for SMEs.
3) Finance
Allows financial management for digital business and adapts to modern, digitalized business models and
creates a competitive edge, using SAP’s financial management and accounting software. It offers on
premise and cloud solutions support FP&A, financial close processes, treasury and risk management,
financial operations, and GRC (Governance, Risk, and Compliance).
4) Human Resources
Allows for better management of the modern workforce with Human Capital Management software
from SAP SuccessFactors, empowering, engaging, and developing employee talent. The cloud-based
human resource management solutions support the needs of multi-generational, global, and contingent
workforces. Collaborative tools include, onboarding, workforce scheduling, payroll, and more. And offers
continuous learning and professional development for better business results.
5) Manufacturing
Allows for better management of customer needs and collaboration with global networks and real-time
visibility into operations. MES, MPR, and ERP solutions offer optimization of the entire process. This
includes planning, project management, process scheduling, and compliance.
6) Marketing
Allows for the engagement in the moment using SAP’s digital marketing solutions. Allowing for an
improved customer experience/engagement at every stage of the sales SAP’s cloud and on-premise
solutions support everything from social, e-mail, and content marketing to marketing automation and
advanced analytics. The use of real-time intent with each customer, dynamically delivers personalized and
relevant omni-channel experiences.

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SAP AG to SAP SE
SAP SE, formerly SAP AG, changed its legal name in 2014 from a German stock corporation into a
European Company (SE) - Societas Europaea, SE.
SAP North America
SAP North America oversees the company’s business operations in the U.S. and Canada.
SAP ERP 6.0
SAP ERP is enterprise resource planning software that incorporates the key business functions of an
organization by streamlining processes across procurement, manufacturing, service, sales, finance, and
Human Resources.
De Facto Industry Standard
As a worldwide industry, SAP ERP, is being offered for 25 industries, 37 languages, and 45 localizations.
Customer Influence
With nearly 50,000 customers using SAP ERP, helping with the worldwide success though programs like
Customer Influence. The latest enhancement package is (EhP8). Release highlights include improved
functionalities for:
 Industries: retail, insurance, oil & gas, utilities, public sector, media, and plant maintenance
 Lines of business: R&D engineering, finance, commodity management, and HCM
 Easier conversion to the SAP S/4HANA in-memory ERP suite.
SAP Business Suite
SAP ERP is part of the SAP Business Suite, a package of business applications providing integration of
information and processes, collaboration, industry-specific functionality and scalability. SAP Business Suite is
based on SAP's technology platform called NetWeaver.
SAP NetWeaver Application Server or SAP Web Application Server
A component of the solution which works as a web application server to SAP solutions. From the SAP point
of view the Web AS is the foundation on which most of their product range runs.
SAP ERP Implementation
The success of an implementation and the ability to maximize ROI, comes with information resources that
support the different phases of SAP ERP, including planning and installation to operation.
1) Phase One – Plan the installation by measuring the scope and requirements, dependencies, landscape
planning, business functions, requirements and testing.
2) Phase Two – Confirm the license key, provided by SAP Support and User Administrator.
3) Phase Three – Download software via the Support Portal.

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Rapid Deployment Option
For faster deployment, use the Rapid-deployment solutions for SAP ERP Foundation* for information
on business and implementation best practices. They are published as packages with assets covering solution
design and configuration, as well process flow descriptions.
Upgrades
Upgrades/Enhancement packages for SAP ERP 6.0 are released regularly and offer additional functionality
that can be activated selectively by business function. Currently, SAP has released enhancement package 8 for
SAP ERP 6.0, with new features, capabilities, and information resources.
Support
Support is offered to ensure maximum peak performance and value of the software, offering new business
models and capabilities.
Expert Community
The Expert Community connects users to SAP experts, offering news and ERP implementations, upgrades,
innovations, and best practices.
Deployment of Modern ERP System
Before deploying an ERP system, a deployment team must be put together, including potential partners and
vendors. The following elements of modernization are part of the strategy and roadmap, and apply regardless
of technology and market size:
1) Clearly Define Project Goals - Establish KPIs that measure business benefits such as productivity,
financial close speed, and infrastructure costs. Measurable items build project consensus and
approval, keep track of your strategy build, and provide a baseline to assess success at milestones.
2) Document Processes and Inventory Systems - Map your complete IT infrastructure, including
internal and third-party solutions and their integration points, plus redundant systems. Include your
organizational structure to understand roles in conjunction with data ownership, management and
use. It is also critical to define a single source of truth strategy before starting your project.
3) Get Strong Executive Sponsorship - Regardless of company size, executive sponsorship is critical.
You need continuous executive support throughout your entire project. Coupled with ongoing
employee communication, highlighting leadership commitment to your new cloud ERP system will
help drive success.
4) Select an Implementation Approach Aligned to the Organization- A journey to cloud ERP will
vary by customer, and does not require deploying cloud ERP applications simultaneously. Many
companies choose to incrementally adopt high value cloud services that will exist alongside their on-
premises solutions, resulting in a hybrid environment. While other companies start a modernization
journey with core ERP applications, building towards a complete end-to-end transformation.

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5) Embrace Standard Best Practices Present in the Application - Modern best practices are built
into cloud applications, so you can replace legacy software along with outdated processes and
approaches. ERP 2.0 delivers more than 80 percent of common business processes you need with
built-in standardization – the perfect place to start your project.
6) Study Reporting and Analytics Early - With cloud ERP, users understand your business in real
time, with advanced multidimensional analysis and data visualization providing insights quickly with
no reliance on a data warehouse. Define reporting and analytics needs early in the project plan. Once
live, you can quickly generate meaningful reports.
7) Involve Users and Process Owners from the Start - End users of ERP systems determine the
success of your project. Throughout your implementation, include demonstrations and tests at
regular intervals.
On Premise ERP 1.0 vs Modern Cloud ERP 2.0
The evolution of the cloud has altered the ERP landscape, and companies of all sizes are having to change
platforms to allow user access via mobile smart device. The changing work culture where anywhere/anytime
requires modern cloud-based and hosted ERP systems, no longer tied to on premises environments.
 ERP 1.0 – Consisted of in-house mainframes, such as IBM ES9000 and AS400.
 ERP 2.0 – Builds on the existing legacy ERP’s and eliminates the need for multi-year projects and
heavy customization.
Below is a diagram of the evolution of ERP’s.

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Oracle/SAP ERP 1.0 and ERP 2.0 Experience:
 Skilled knowledge of SAP and Oracle ERP’s (Operating Systems: UNIX, Linux, and Windows).
 Administrative support of SAP Legacy ERP 1.0 system and IBM ES/9000 and AS400 systems
for Chevron Information Technology, Houston, Texas
o User Account and Profile Management, Security, Maintenance, Software and Hardware
support, Database Maintenance, and Backups.
o Certified Mainframe Computer Operator in STK/ATS Operator Training,
Unicos/CRAY Training, VAX Operator Training, Tape Area Training, Tape Mount
Training, and Tape Handling Training. Provided datacenter support for Tape Handling,
Tape Mounting, Silos, VAX, Unix/Cray, and Seismic Plotters. (See attached certifications).
o Outstanding Performance Awards - Power Failure Recovery Process and Tape Library.
(See attached Performance Awards).
 Unix System Administration Level I and Level II, Sequent Education Services, Houston, Texas
(See attached Training Certificate).
Projects Development and Implementation Standards:
 Data Migration and Implementation – Worked closely with senior staff to migrate data from
legacy systems to modern IT infrastructure by addressing issues related to system upgrades, customer
satisfaction via surveys, reporting needs and challenges, hardware upgrade costs and analysis, increase
in maintenance fees, handling non-integrated systems and disparate data, growth and global needs,
compliance requirements, business demands, and IPO Initial Public Offering. (Industries: Oil & Gas,
Student Loan).
 Project Alignment, Optimization, and Delivery - Follows Six Sigma and ITSM Standards for
complete optimization and delivery of services (Industries: Student Loan, Local Government).
Supplemental Knowledge/Readings and Self Training:
 Complete Guide to Modern ERP, A Handbook for Today’s Innovative Business Leader, by Oracle
Qualifications:
 Over 10 years combined experience working with local governments, economic development,
county, and non-profits.
 Professional content delivery, training and the conveying of high-level and detailed information to
staff, mid-management, and senior management and adjusting training modules to express the way
ideas are presented, varying social styles and audiences.
 Diplomatically uses Critical Thinking Ideology to challenge oneself and customer/client thinking by
using objective and independent points of view.
 An ability to identify opportunities based on your deep understanding of our offerings and our
client’s issues.

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 Able to manage, adapt and grow with small, medium, and large teams of professionals and delegate
tasks to limit errors while delivering service from complex situations.
 Use of Performance Measurement to Experience evaluate and structuring workflow based on team's
strengths and provide opportunities for others to grow.
 Ability to adapt to any organizational change, using IT Forecasting to study trends and to develop
and implement creative innovative solutions with partners/vendors by following strict procurement
policies and addressing customer expectations are needs.
 Ability to use key methodologies, approaches and market trends in the industry.
Experience:
 20+ years of experience as Industry Lead IT Professional for public, private, and non-profit sectors.
 4+ years working with Public Sector ERP Solutions (Human Resources- Recruiting, Benefits &
Talent Management, Finance – Accounting, Payroll, Asset Management, Purchasing & Procurement,
Utilities, Parks, Airport, Court, Public Safety, Engineering & Planning, and Public Budget
Management)
 4+ years of experience in Enterprise ERP Implementation/Update/Consolidation/Management.
 10+ years of experience in Project Management, Roadmap Defining and Strategic Planning.
 4+ years of experience in Governmental Enterprise Global Design.
 10+ years of experience in Lead Roles (Supervisory, Mid-Management, and Directorial).
 10+ years of experience in Project Management and Delivery.
 10+ years of experience in Marketing and Sales/Business Development.
 20+ years skilled in Microsoft Office Suite (all desktop versions).
 5+ years skilled in Cloud Solutions, Computing, Office 365, Google Apps for Government,
Windows, Mac OS X, Adobe Creative Cloud, Web Development (HTML/CSS)
 5+ years skilled in Datacenter Enterprise IBM Mainframe Administration – E9000, AS400,
Oracle/Unix (User Account Administration, Backups, Recovery, Automatic Storage, File Support).
 2+ years skilled in Oracle E-Business for Higher Education. Self-service features: Login, Profile, Tax
Information, Payroll, Personal Information Release, Education Level, Dependents.
 4+ years skilled in HP servers supporting Governmental Enterprise Software.
Professional & Management Skills:
 Ability to manage and deliver large projects, using strategies and roadmaps to define, plan and
estimate implementations and upgrades.
 Served as ERP/Datacenter Subject Matter Expert for Chevron Information Technology.
 Public and Private sector knowledge and understanding of ERP related business parameters and
drivers.
 Policy Development, Technical Writing & Operations User Manuals, Disaster Recovery
 Experienced in Value Proposition Development for Marketing and Promotion.
 Experienced Senior-Level Consulting and Proposal Development for all sector, ranging from small
to large scale Team Contributions & Task Management.
 Experienced with CTO/CIO/CHRO

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 Knowledge and Understanding of all large/ Global consulting firms (IBM, Deloitte, Cap Gemini,
PWC, KPMG, KBase).
 Ability to work independently or group/team using creative and analytical skills for problem-task
solving environment independent or team-driven projects
 Excellent Trend Setting Leadership & Communication (written and oral) and interpersonal skills
 Ability to use technical writing skills to articulate technical issues in business terms and vice versa
 Always looking to continue to broaden functional and technical skills.
 Committed to IT Industry and the Desire to work in an information systems environment.
 Ability to meet travel requirements anytime, anywhere, anyplace.
Education & Advanced Degree:
 Master’s Degree in Public Administration (MPA) - GPA 3.4 (B+) – University of Texas Rio Grande
Valley (UTRGV), 2016
 Bachelor of Arts in Political Science, BA POLS – University of Houston, 1989
Formula for Success
Accenture’s Formula for Success is a clearly defined method for effective ERP implementation and process
development, producing lasting sustainable results. Though the leverage of ERP assets accelerated by New
IT, extended by digital capabilities, enabled by solutions, and underpinned by what the wider ecosystem
offers. Use optimization to assemble element, building for change and speed. (Source: www.accenture.com).
Liquid Workforce – Intelligence – Connected:
Accenture’s Technology Vision – “It’s about using technology as an enabler to transform people, projects and
entire organizations into highly adaptable, change-ready enterprises.” (Source: www.accenture.com).

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Sources
 Accenture.com
 Chevron.com
 Oracle.com
 SAP.com
 SAP-Investors.com
 UTRGV.edu

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