6. #1
Hiring Is
The Most
Important
q Employee referrals is the key – up to 50%
of your new employees should come from
referrals
q Make recruiting part of everyone’s job -
most employees should spent 4-10h per
week on hiring
q Get the best referrals by being ‘super’
specific
q Built referrals on intrinsic not extrinsic
motivators
q Manage referrals well – call within 48h,
weekly updates
q Improve hiring process - best predictor of
performance is a work sample test, second
best – test of general cognitive ability, third
– structured interviews
q Give candidates the reason to join
7. #2
Hire Attitude
Not Skills
LOW PERFORMERS:
q Are negative
q Blame others
q Feel entitled
q Don’t take initiative
q Procrastinate
q Resist change
q Create drama for attention
HIGH PERFORMERS:
q All opposite + it depends!
8. #3
Turn
Strangers
Into Friends
q Onboard with an eye toward
friendship – assign buddy,
introduce new employees by
describing their interests, look for
collaborative assignments
q Encourage people to share mutual
passions – support shared
interests, allow to take significant
others
q Enhance caring for each other –
birthday reminders, small budget
for celebrating them