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ValsadRaktdanKendra
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
1
Philanthropists V/S Professionals
Dr. Yazdi Italia, Ph.D.(Bom.)
Hon. Secretary,
Valsad Raktdan Kendra
ValsadRaktdanKendra
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
2
Source : CMIS NACO, MOH&FW
PROPORTION OF VOLUNTARY BLOOD DONATION
> 60 %
41% -60 %
21% -40 %
< 20%
Our
Gujarat
72 %
ValsadRaktdanKendra
28 February 2015
TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
3
Source : CMIS NACO, MOH&FW
PROPORTION OF VOLUNTARY BLOOD DONATION
> 60 %
41% -60 %
21% -40 %
< 20%
My
Valsad
Valsad Raktdan Kendra
100 % Voluntary Blood Collection
Jan. to Dec. 2009 Collection : 16,460
Free Blood Bags Issued: 4,281 (26 %)
Population of Valsad: 1,20,000
13.7 % people of Valsad donates blood.
We are PROUD of them.
ValsadRaktdanKendra
We All Work With a Basic a Motto
No One Should Die
Without Donating Blood.
No One Should Die
Due to Lack of Blood.
All Ethical Efforts to Achieve this Motto
is
JUSTIFIED.
ValsadRaktdanKendra
Three Incidences that led to the topic of
Philanthropy V/s Professionals
1. Some of the Philanthropists and Social Workers
consider themselves above the law because of
political approach.
2. American Red Cross was fined $ 4.5 and 6.5
mil. for not following proper criteria for Vol.
Blood Donor Selection. (in 2005 & 2006)
3. New Blood Banks run by corporate sector by
professionals.
28 February 2015
TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
5
ValsadRaktdanKendra
• Blood transfusion is a complex science
that links healthy blood donor with the
ailing patient in quest of a new lease of
life with various intermediaries and a
system.
We need humanitarian
as well as
scientific ethical approach.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
6
ValsadRaktdanKendra
• Initially blood banks were managed by
Philanthropist either from medical field or by
Social Workers from various fields.
• These Philanthropists were either Medical
Persons or Social Workers, e.g. Dr. Mavlankar
at Ahmedabad and Mrs. Moolgaonkar at
Mumbai, who where successful in creating a
social awareness, before 1970.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
7
ValsadRaktdanKendra
• In 1980 in West Bengal ,
Dr. Labanyakumar Ganguli, an Eminent Medical
Educationalist (who started North Bengal Medical
College), along with
Mr. Arunabha Chattopadhyay and Debabrata Ray,
one Electrical & other Mechanical Engineer,
started Association of Voluntary Blood Donors -
West Bengal.
• All had Philanthropic ideas of giving selfless
service to the society.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
8
ValsadRaktdanKendra
• All these people have started their
activities voluntarily.
or
• in other words they have taken up a social
responsibility with the aim of helping needy
people without any expectation of making
an earning out of these activities.
• A Self Assigned Responsibility.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
9
ValsadRaktdanKendra
• These philanthropic ideas have resulted in
charitable blood banks collecting blood
from voluntary blood donors and providing
blood either free or at low cost.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
10
ValsadRaktdanKendra
• With the beginning of ISBTI (1973), initiated by Dr.
Jolly and Mrs. Swaroopkrishna from Chandigadh,
a new era of Transfusion Medicine started.
• ISBTI was formed with a basic idea of including
the so called Philanthropist and Social Workers in
the main national stream as Indian Society of
Haematology and Blood Transfusion (ISHBT)
included only medical doctors and technicians.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
11
ValsadRaktdanKendra
• With the introduction of Diploma and Master degree
courses in Transfusion Medicine or Ph.D. with
Transfusion Medicine subjects, a new crop of
Professionals came in management of blood banks.
• They were either newly inducted in blood bank
officers to look after technical sides or in some
blood banks replaced in place of existing MBBS
doctors, who were very often retired medical
practitioners.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
12
ValsadRaktdanKendra
• To help these medical professionals there are
ready candidates with Masters degrees in
Business Management (MBA) or Social Work
(MSW) to run the blood banks more
professionally.
• These new MBAs started taking over
management of blood banks from the so called
Social Workers or Philanthropists.
28 February 2015 TRANSCON 2014, Patiala
Italia et al., Valsad Raktdan Kendra
13
ValsadRaktdanKendra
That is the beginning of
Philanthropists
V/S
Professionals.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
14
ValsadRaktdanKendra
• With the introduction of mandatory HIV testing in
1989 by FDCA and the Supreme Court verdict in
1996,
- it has become clear that the blood banks
need Professionals to run blood bank activities.
or
- a move toward Professionalism has become
obligatory.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
15
ValsadRaktdanKendra
Later on it became a MUST……. that
We need professional approach to maintain the
quality of blood,
• not only to manufacture different components
but
• also to make it safer in terms of transfusion
transmitted diseases and also in terms of low
immunological consequences.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
16
ValsadRaktdanKendra
Failing of Philanthropists and Social
Workers to provide or develop a better
Transfusion Services or a better approach
to adopt concept of 100 % safe blood
transfusion by 100 % disease free and
‘Zero” error, has resulted in a deterioration
of Quality Services of blood banks.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
17
ValsadRaktdanKendra
We also know that as such
Blood Transfusion is Hazardous.
Hence
Judicial Use of Blood Product is a Must.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
18
ValsadRaktdanKendra
• To guide our end users of blood (doctors), we
also need well qualified professional, who can
guide them with appropriate use of blood
components
and
• can assure them of better and safer blood
products (by testing like 4th generation ELISA or
NAT Testing or Leuco-reduced blood products,
etc.)
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
19
ValsadRaktdanKendra
Looking at all these prerequisite
Professional is an obligatory.
28 February 2015 TRANSCON 2014, Patiala, October 2014
Italia et al., Valsad Raktdan Kendra
20
ValsadRaktdanKendra
• But to achieve all of these best qualities,
we need THE BEST raw material.
And that is where the importance of
Non-remunerated regular/repeat
Voluntary Blood Donor
comes in picture.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
21
ValsadRaktdanKendra
Voluntary Blood Donor
The word Voluntary
is once again attached to
Philanthropy.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
22
ValsadRaktdanKendra
• The voluntary blood donation drive is
proportionate to the Philanthropic
activities run by blood bank.
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
23
ValsadRaktdanKendra
• What are the parameters of
Philanthropic Activities?
Unfortunately
• The philanthropic activities are gauged
by free blood units provided to needy
poor patients and at what low cost it is
provided to general public.
28 February 2015 TRANSCON 2014, Patiala
Italia et al., Valsad Raktdan Kendra
24
ValsadRaktdanKendra
• The ideas of philanthropist of low cost and free blood
supply, might result in poor management of blood
banks and inferior quality of blood products putting
recipients into more trouble during the transfusion or
for future transfusions.
• While the so called better quality products may
become out of reach of common persons.
………The cost of one blood unit ranges from free to Rs.
200/- at charitable blood banks to Rs. 4,500/- in
corporate hospital blood banks.
28 February 2015 TRANSCON 2014, Patiala
Italia et al., Valsad Raktdan Kendra
25
ValsadRaktdanKendra
Very often to maintain the cost low, the staff is
underpaid, resulting in a deterioration of blood
bank services.
Please note
The Philanthropist / Trustees
may be doing charities
but
the staff has to earn for their family.
They should not depend on other’s charity.
They must be paid respectable salary.
28 February 2015 TRANSCON 2014, Patiala
Italia et al., Valsad Raktdan Kendra
26
ValsadRaktdanKendra
Mind Well
Blood Donation is free
but
The Quality of Blood Costs a Lot.
28 February 2015 TRANSCON 2014, Patiala
Italia et al., Valsad Raktdan Kendra
27
ValsadRaktdanKendra
28 February 2015 TRANSCON 2014, Patiala
Italia et al., Valsad Raktdan Kendra
28
We have to consider
Strengths & Weaknesses
of
Philanthropists as well as Professionals.
ValsadRaktdanKendra
Strengths of Philanthropists:
• Philanthropic approach
– enjoys people’s faith
• Dedication
• More Contacts with Community Based
Organizations (CBOs)
• Flexibility
• Low cost products for common man
28 February 2015 TRANSCON 2014, PatialaI
Italia et al., Valsad Raktdan Kendra
29
ValsadRaktdanKendra
Strengths of Professionals:
• Better Scientific approach
• More Quality Conscious
• Better Training to Blood Bank staff
• ??????
- a lot more they will argue.
28 February 2015 TRANSCON 2014, Patiala
Italia et al., Valsad Raktdan Kendra
30
ValsadRaktdanKendra
28 February 2015 TRANSCON 2014, Patiala
Italia et al., Valsad Raktdan Kendra
31
Education
and
Training
of Staff & Volunteers
is fundamental.
Evidence indicates that India is
unable to meet their identified
training needs in both
× Quality of training
&
× Quality of staff performance
This includes training for
Volunteers and Social Workers
in blood banks.
Certain Facts:
ValsadRaktdanKendra
28 February 2015 TRANSCON 2014, Patiala
Italia et al., Valsad Raktdan Kendra
32
The Attitude of the Staff Plays a Major Role.
( Approach Like a Corporate Office or a Call Center)
A Courteous Welcome, Ever Willing to Help Attitude with Soft Words
and a Gentle Request Turns Patient’s Relatives & Friends into
Voluntary Blood Donors.
ValsadRaktdanKendra
28 February 2015 TRANSCON 2014, Patiala
Italia et al., Valsad Raktdan Kendra
33
Lack of Professional approach of the staff
• Many blood bank staff members are unwilling
to leave their families to attend training
programs. Some have received inadequate
training in the past & work under limited
supervision.
• Some of the blood banks have no dedicated
staff for Blood Donation Drive.
ValsadRaktdanKendra
MIND WELL
Blood Bank should realize that
money and time
spent for all these training is
an Investment and not an Expense.
28 February 2015 TRANSCON 2014, Patiala, October 2014
Italia et al., Valsad Raktdan Kendra
34
ValsadRaktdanKendra
We need a balance in both.
The Professionals should respect the ideas of
philanthropists and their dedication to the noble
cause
and
It is time for philanthropists to understand the
need of a professional for better quality of blood
and for better safety of the recipient.
28 February 2015 TRANSCON 2014, Patiala
Italia et al., Valsad Raktdan Kendra
35
ValsadRaktdanKendra
28 February 2015 TRANSCON 2014, Patiala
Italia et al., Valsad Raktdan Kendra
36
Don't know where I heard it:
• Love or hate me
but never try to change me!!!
• Behavioral change is
most Difficult
………but a MUST.
Attitude of Professionals & Philanthropists
towards Better Approach for Development for
Overall All Blood Bank Activity MUST Change.
ValsadRaktdanKendra
Thanks a lot
Let us Work Hand in Hand
With Due Respect to all.
28 February 2015 TRANSCON 2014, Patiala
Italia et al., Valsad Raktdan Kendra
37
ValsadRaktdanKendra
28 February 2015 TRANSCON 2014, Patiala, October 2014
Italia et al., Valsad Raktdan Kendra
38
ValsadRaktdanKendra
28 February 2015 TRANSCON 2014, Patiala, October 2014
Italia et al., Valsad Raktdan Kendra
39
ValsadRaktdanKendra
28 February 2015 TRANSCON 2014, Patiala, October 2014
Italia et al., Valsad Raktdan Kendra
40
ValsadRaktdanKendra
28 February 2015 TRANSCON 2014, Patiala, October 2014
Italia et al., Valsad Raktdan Kendra
41
ValsadRaktdanKendra
28 February 2015 TRANSCON 2014, Patiala, October 2014
Italia et al., Valsad Raktdan Kendra
42
ValsadRaktdanKendra
28 February 2015 TRANSCON 2014, Patiala
Italia et al., Valsad Raktdan Kendra
43
Tribute to Great Scientist
An Austrian Biologist and Physician
Founder of ABO Blood Group system - 1910
Winner of Nobel Prize
in Physiology & Medicine - 1930
Identified the Rh factor
with Alexander S. Wiener - 1937
Landsteiner and Erwin Popper
discovered the poliovirus - 1909
Karl Landsteiner has never thought about
Karl Landsteiner
June 14, 1868
-
June 26, 1943
Philanthropy V/s Professionalism

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Philanthropy Verses Professionalism

  • 1. ValsadRaktdanKendra 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 1 Philanthropists V/S Professionals Dr. Yazdi Italia, Ph.D.(Bom.) Hon. Secretary, Valsad Raktdan Kendra
  • 2. ValsadRaktdanKendra 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 2 Source : CMIS NACO, MOH&FW PROPORTION OF VOLUNTARY BLOOD DONATION > 60 % 41% -60 % 21% -40 % < 20% Our Gujarat 72 %
  • 3. ValsadRaktdanKendra 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 3 Source : CMIS NACO, MOH&FW PROPORTION OF VOLUNTARY BLOOD DONATION > 60 % 41% -60 % 21% -40 % < 20% My Valsad Valsad Raktdan Kendra 100 % Voluntary Blood Collection Jan. to Dec. 2009 Collection : 16,460 Free Blood Bags Issued: 4,281 (26 %) Population of Valsad: 1,20,000 13.7 % people of Valsad donates blood. We are PROUD of them.
  • 4. ValsadRaktdanKendra We All Work With a Basic a Motto No One Should Die Without Donating Blood. No One Should Die Due to Lack of Blood. All Ethical Efforts to Achieve this Motto is JUSTIFIED.
  • 5. ValsadRaktdanKendra Three Incidences that led to the topic of Philanthropy V/s Professionals 1. Some of the Philanthropists and Social Workers consider themselves above the law because of political approach. 2. American Red Cross was fined $ 4.5 and 6.5 mil. for not following proper criteria for Vol. Blood Donor Selection. (in 2005 & 2006) 3. New Blood Banks run by corporate sector by professionals. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 5
  • 6. ValsadRaktdanKendra • Blood transfusion is a complex science that links healthy blood donor with the ailing patient in quest of a new lease of life with various intermediaries and a system. We need humanitarian as well as scientific ethical approach. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 6
  • 7. ValsadRaktdanKendra • Initially blood banks were managed by Philanthropist either from medical field or by Social Workers from various fields. • These Philanthropists were either Medical Persons or Social Workers, e.g. Dr. Mavlankar at Ahmedabad and Mrs. Moolgaonkar at Mumbai, who where successful in creating a social awareness, before 1970. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 7
  • 8. ValsadRaktdanKendra • In 1980 in West Bengal , Dr. Labanyakumar Ganguli, an Eminent Medical Educationalist (who started North Bengal Medical College), along with Mr. Arunabha Chattopadhyay and Debabrata Ray, one Electrical & other Mechanical Engineer, started Association of Voluntary Blood Donors - West Bengal. • All had Philanthropic ideas of giving selfless service to the society. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 8
  • 9. ValsadRaktdanKendra • All these people have started their activities voluntarily. or • in other words they have taken up a social responsibility with the aim of helping needy people without any expectation of making an earning out of these activities. • A Self Assigned Responsibility. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 9
  • 10. ValsadRaktdanKendra • These philanthropic ideas have resulted in charitable blood banks collecting blood from voluntary blood donors and providing blood either free or at low cost. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 10
  • 11. ValsadRaktdanKendra • With the beginning of ISBTI (1973), initiated by Dr. Jolly and Mrs. Swaroopkrishna from Chandigadh, a new era of Transfusion Medicine started. • ISBTI was formed with a basic idea of including the so called Philanthropist and Social Workers in the main national stream as Indian Society of Haematology and Blood Transfusion (ISHBT) included only medical doctors and technicians. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 11
  • 12. ValsadRaktdanKendra • With the introduction of Diploma and Master degree courses in Transfusion Medicine or Ph.D. with Transfusion Medicine subjects, a new crop of Professionals came in management of blood banks. • They were either newly inducted in blood bank officers to look after technical sides or in some blood banks replaced in place of existing MBBS doctors, who were very often retired medical practitioners. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 12
  • 13. ValsadRaktdanKendra • To help these medical professionals there are ready candidates with Masters degrees in Business Management (MBA) or Social Work (MSW) to run the blood banks more professionally. • These new MBAs started taking over management of blood banks from the so called Social Workers or Philanthropists. 28 February 2015 TRANSCON 2014, Patiala Italia et al., Valsad Raktdan Kendra 13
  • 14. ValsadRaktdanKendra That is the beginning of Philanthropists V/S Professionals. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 14
  • 15. ValsadRaktdanKendra • With the introduction of mandatory HIV testing in 1989 by FDCA and the Supreme Court verdict in 1996, - it has become clear that the blood banks need Professionals to run blood bank activities. or - a move toward Professionalism has become obligatory. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 15
  • 16. ValsadRaktdanKendra Later on it became a MUST……. that We need professional approach to maintain the quality of blood, • not only to manufacture different components but • also to make it safer in terms of transfusion transmitted diseases and also in terms of low immunological consequences. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 16
  • 17. ValsadRaktdanKendra Failing of Philanthropists and Social Workers to provide or develop a better Transfusion Services or a better approach to adopt concept of 100 % safe blood transfusion by 100 % disease free and ‘Zero” error, has resulted in a deterioration of Quality Services of blood banks. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 17
  • 18. ValsadRaktdanKendra We also know that as such Blood Transfusion is Hazardous. Hence Judicial Use of Blood Product is a Must. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 18
  • 19. ValsadRaktdanKendra • To guide our end users of blood (doctors), we also need well qualified professional, who can guide them with appropriate use of blood components and • can assure them of better and safer blood products (by testing like 4th generation ELISA or NAT Testing or Leuco-reduced blood products, etc.) 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 19
  • 20. ValsadRaktdanKendra Looking at all these prerequisite Professional is an obligatory. 28 February 2015 TRANSCON 2014, Patiala, October 2014 Italia et al., Valsad Raktdan Kendra 20
  • 21. ValsadRaktdanKendra • But to achieve all of these best qualities, we need THE BEST raw material. And that is where the importance of Non-remunerated regular/repeat Voluntary Blood Donor comes in picture. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 21
  • 22. ValsadRaktdanKendra Voluntary Blood Donor The word Voluntary is once again attached to Philanthropy. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 22
  • 23. ValsadRaktdanKendra • The voluntary blood donation drive is proportionate to the Philanthropic activities run by blood bank. 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 23
  • 24. ValsadRaktdanKendra • What are the parameters of Philanthropic Activities? Unfortunately • The philanthropic activities are gauged by free blood units provided to needy poor patients and at what low cost it is provided to general public. 28 February 2015 TRANSCON 2014, Patiala Italia et al., Valsad Raktdan Kendra 24
  • 25. ValsadRaktdanKendra • The ideas of philanthropist of low cost and free blood supply, might result in poor management of blood banks and inferior quality of blood products putting recipients into more trouble during the transfusion or for future transfusions. • While the so called better quality products may become out of reach of common persons. ………The cost of one blood unit ranges from free to Rs. 200/- at charitable blood banks to Rs. 4,500/- in corporate hospital blood banks. 28 February 2015 TRANSCON 2014, Patiala Italia et al., Valsad Raktdan Kendra 25
  • 26. ValsadRaktdanKendra Very often to maintain the cost low, the staff is underpaid, resulting in a deterioration of blood bank services. Please note The Philanthropist / Trustees may be doing charities but the staff has to earn for their family. They should not depend on other’s charity. They must be paid respectable salary. 28 February 2015 TRANSCON 2014, Patiala Italia et al., Valsad Raktdan Kendra 26
  • 27. ValsadRaktdanKendra Mind Well Blood Donation is free but The Quality of Blood Costs a Lot. 28 February 2015 TRANSCON 2014, Patiala Italia et al., Valsad Raktdan Kendra 27
  • 28. ValsadRaktdanKendra 28 February 2015 TRANSCON 2014, Patiala Italia et al., Valsad Raktdan Kendra 28 We have to consider Strengths & Weaknesses of Philanthropists as well as Professionals.
  • 29. ValsadRaktdanKendra Strengths of Philanthropists: • Philanthropic approach – enjoys people’s faith • Dedication • More Contacts with Community Based Organizations (CBOs) • Flexibility • Low cost products for common man 28 February 2015 TRANSCON 2014, PatialaI Italia et al., Valsad Raktdan Kendra 29
  • 30. ValsadRaktdanKendra Strengths of Professionals: • Better Scientific approach • More Quality Conscious • Better Training to Blood Bank staff • ?????? - a lot more they will argue. 28 February 2015 TRANSCON 2014, Patiala Italia et al., Valsad Raktdan Kendra 30
  • 31. ValsadRaktdanKendra 28 February 2015 TRANSCON 2014, Patiala Italia et al., Valsad Raktdan Kendra 31 Education and Training of Staff & Volunteers is fundamental. Evidence indicates that India is unable to meet their identified training needs in both × Quality of training & × Quality of staff performance This includes training for Volunteers and Social Workers in blood banks. Certain Facts:
  • 32. ValsadRaktdanKendra 28 February 2015 TRANSCON 2014, Patiala Italia et al., Valsad Raktdan Kendra 32 The Attitude of the Staff Plays a Major Role. ( Approach Like a Corporate Office or a Call Center) A Courteous Welcome, Ever Willing to Help Attitude with Soft Words and a Gentle Request Turns Patient’s Relatives & Friends into Voluntary Blood Donors.
  • 33. ValsadRaktdanKendra 28 February 2015 TRANSCON 2014, Patiala Italia et al., Valsad Raktdan Kendra 33 Lack of Professional approach of the staff • Many blood bank staff members are unwilling to leave their families to attend training programs. Some have received inadequate training in the past & work under limited supervision. • Some of the blood banks have no dedicated staff for Blood Donation Drive.
  • 34. ValsadRaktdanKendra MIND WELL Blood Bank should realize that money and time spent for all these training is an Investment and not an Expense. 28 February 2015 TRANSCON 2014, Patiala, October 2014 Italia et al., Valsad Raktdan Kendra 34
  • 35. ValsadRaktdanKendra We need a balance in both. The Professionals should respect the ideas of philanthropists and their dedication to the noble cause and It is time for philanthropists to understand the need of a professional for better quality of blood and for better safety of the recipient. 28 February 2015 TRANSCON 2014, Patiala Italia et al., Valsad Raktdan Kendra 35
  • 36. ValsadRaktdanKendra 28 February 2015 TRANSCON 2014, Patiala Italia et al., Valsad Raktdan Kendra 36 Don't know where I heard it: • Love or hate me but never try to change me!!! • Behavioral change is most Difficult ………but a MUST. Attitude of Professionals & Philanthropists towards Better Approach for Development for Overall All Blood Bank Activity MUST Change.
  • 37. ValsadRaktdanKendra Thanks a lot Let us Work Hand in Hand With Due Respect to all. 28 February 2015 TRANSCON 2014, Patiala Italia et al., Valsad Raktdan Kendra 37
  • 38. ValsadRaktdanKendra 28 February 2015 TRANSCON 2014, Patiala, October 2014 Italia et al., Valsad Raktdan Kendra 38
  • 39. ValsadRaktdanKendra 28 February 2015 TRANSCON 2014, Patiala, October 2014 Italia et al., Valsad Raktdan Kendra 39
  • 40. ValsadRaktdanKendra 28 February 2015 TRANSCON 2014, Patiala, October 2014 Italia et al., Valsad Raktdan Kendra 40
  • 41. ValsadRaktdanKendra 28 February 2015 TRANSCON 2014, Patiala, October 2014 Italia et al., Valsad Raktdan Kendra 41
  • 42. ValsadRaktdanKendra 28 February 2015 TRANSCON 2014, Patiala, October 2014 Italia et al., Valsad Raktdan Kendra 42
  • 43. ValsadRaktdanKendra 28 February 2015 TRANSCON 2014, Patiala Italia et al., Valsad Raktdan Kendra 43 Tribute to Great Scientist An Austrian Biologist and Physician Founder of ABO Blood Group system - 1910 Winner of Nobel Prize in Physiology & Medicine - 1930 Identified the Rh factor with Alexander S. Wiener - 1937 Landsteiner and Erwin Popper discovered the poliovirus - 1909 Karl Landsteiner has never thought about Karl Landsteiner June 14, 1868 - June 26, 1943 Philanthropy V/s Professionalism