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Improving systems &
creating a continuous
improvement culture
for high performance
teams
Dr Tim Baker
tim@winnersatwork.com.au
www.winnersatwork.com.au
What we’ll cover
Where to start &
who to involve
The process
Assessing ideas
The Team
Identity Model
Baker, T. (in press) Winning Teams
Where to
start?
What mandatory team
activities chew up a lot of time,
with little result?
What systems can be changed?
What might make a difference?
Ask your team—involve them in a
discussion
Process
Create the time and
space to exam
systems
1
Initiate a
conversation about
how systems can be
improved and
2
Involve those
affected by the
system.
3
After Action Review
What did
you do
well?
What was
not done
well?
What will
you do
differently
next
time?
“The Army's After-Action Review (AAR) is arguably
one of the most successful
organizational learning methods yet devised. Yet,
most every corporate effort to
graft this truly innovative practices into their
culture has failed because, again
and again, people reduce the living practice of
AAR's to a sterile technique.”
— Peter Senge
Key improvement questions to consider
How can this
process be done
quicker?
How can this
process be done
more accurately?
How can this
activity be done in a
timelier manner?
How can this
procedure be
carried out more
cost effectively?
How can this task
be done with
greater
productivity?
Assessing ideas
Time Complexity Cost
My offer to you …
Pre-order Winning Teams: Apply the
All Black’s Formula to Your Team for
$30 (plus postage)
& you will receive a free online
course on building highly effective
teams (valued at $675).
Send me an email
tim@winnersatwork.com.au by COB
today.

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Improving systems & creating a continuous improvement culture for high performance teams

  • 1. Improving systems & creating a continuous improvement culture for high performance teams Dr Tim Baker tim@winnersatwork.com.au www.winnersatwork.com.au
  • 2. What we’ll cover Where to start & who to involve The process Assessing ideas
  • 3. The Team Identity Model Baker, T. (in press) Winning Teams
  • 4. Where to start? What mandatory team activities chew up a lot of time, with little result? What systems can be changed? What might make a difference?
  • 5. Ask your team—involve them in a discussion
  • 6. Process Create the time and space to exam systems 1 Initiate a conversation about how systems can be improved and 2 Involve those affected by the system. 3
  • 7. After Action Review What did you do well? What was not done well? What will you do differently next time?
  • 8. “The Army's After-Action Review (AAR) is arguably one of the most successful organizational learning methods yet devised. Yet, most every corporate effort to graft this truly innovative practices into their culture has failed because, again and again, people reduce the living practice of AAR's to a sterile technique.” — Peter Senge
  • 9. Key improvement questions to consider How can this process be done quicker? How can this process be done more accurately? How can this activity be done in a timelier manner? How can this procedure be carried out more cost effectively? How can this task be done with greater productivity?
  • 11. My offer to you … Pre-order Winning Teams: Apply the All Black’s Formula to Your Team for $30 (plus postage) & you will receive a free online course on building highly effective teams (valued at $675). Send me an email tim@winnersatwork.com.au by COB today.