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Information systems, organizations, management, and strategy

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Prof. Othman Alsalloum
Prof. Othman Alsalloum
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3 INFORMATION SYSTEMS, ORGANIZATIONS, MANAGEMENT, AND STRATEGY c h a p t e r
LEARNING OBJECTIVES ,[object Object],[object Object],[object Object]
LEARNING OBJECTIVES ,[object Object],[object Object],[object Object],[object Object]
MANAGEMENT CHALLENGES ,[object Object],[object Object],[object Object],[object Object],[object Object]
MANAGEMENT CHALLENGES ,[object Object],[object Object],[object Object]
ORGANIZATIONS & INFORMATION TECHNOLOGY MEDIATING FACTORS: Environment Culture Structure Standard Procedures Politics Management Decisions Chance ORGANIZATIONS INFORMATION TECHNOLOGY
ORGANIZATION ,[object Object],[object Object],[object Object],[object Object],VP VP VP CEO
TECHNICAL MICROECONOMIC DEFINITION OF ORGANIZATION OUTPUTS TO ENVIRONMENT ORGANIZATION PRODUCTION PROCESS INPUTS FROM ENVIRONMENT
ORGANIZATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FORMAL ORGANIZATION ,[object Object],[object Object],ENVIRONMENTAL RESOURCES ENVIRONMENTAL OUTPUTS
STRUCTURAL CHARACTERISTICS OF ALL ORGANIZATIONS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
COMMON FEATURES OF ORGANIZATIONS ,[object Object],[object Object],[object Object],[object Object],[object Object]
UNIQUE FEATURES OF ORGANIZATIONS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ORGANIZATIONAL STRUCTURES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ORGANIZATION & ITS ENVIRONMENT THE FIRM INFORMATION SYSTEMS THE ENVIRONMENT: RESOURCES & CONSTRAINTS GOVERNMENTS COMPETITORS FINANCIAL INSTITUTIONS CULTURE KNOWLEDGE TECHNOLOGY
INFORMATION SYSTEMS DEPARTMENT ,[object Object],[object Object],[object Object],[object Object],[object Object]
THE ORGANIZATION SENIOR MANAGEMENT MAJOR END-USERS (DIVISIONS) INFORMATION SYSTEMS DEPARTMENT IT Infrastructure: Hardware Software Data Networks Information System Specialists: CIO Managers System Analysts System Developers Programmers Network Specialists Database Administrator Clerical
HOW INFO SYSTEMS AFFECT ORGANIZATIONS ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],HOW INFO SYSTEMS AFFECT ORGANIZATIONS
IMPLEMENTING CHANGE Source: Leavitt, Handbook of Organization (1965) TASK PEOPLE TECHNOLOGY STRUCTURE RESISTANCE MUTUAL ADJUSTMENT
INTERNET & ORGANIZATIONS ,[object Object],[object Object],[object Object],[object Object],[object Object]
ROLE OF MANAGERS ,[object Object],[object Object],[object Object]
INFO SYSTEMS, LEVELS, DECISIONS TPS OAS MIS KWS DSS ESS ORGANIZATIONAL LEVEL TYPE OF DECISION OPERATIONAL KNOWLEDGE MANAGEMENT STRATEGIC STRUCTURED ACCOUNTS RECEIVABLE ELECTRONIC PRODUCTION SCHEDULING COST OVERRUNS SEMI- BUDGET STRUCTURED PREPARATION PROJECT SCHEDULING FACILITY LOCATION UNSTRUCTURED PRODUCT DESIGN NEW PRODUCTS NEW MARKETS
STAGES OF DECISION MAKING ,[object Object],[object Object],[object Object],[object Object],[object Object],SOURCE: Simon, The New Science of Management Decision (1960)
[object Object],[object Object],[object Object],[object Object],INDIVIDUAL MODELS OF DECISION MAKING
[object Object],[object Object],[object Object],[object Object],ORGANIZATIONAL MODELS OF DECISION MAKING
BUSINESS LEVEL STRATEGY ,[object Object],[object Object],[object Object],[object Object],[object Object]
COMPETITIVE FORCES MODEL SUBSTITUTE PRODUCTS & SERVICES NEW MARKET ENTRANTS SUPPLIERS CUSTOMERS THE FIRM TRADITIONAL INDUSTRY COMPETITORS THE INDUSTRY
COMPETITIVE FORCES MODEL SUBSTITUTE PRODUCTS & SERVICES NEW MARKET ENTRANTS SUPPLIERS CUSTOMERS INDUSTRY SET INDUSTRY COMPETITORS INDUSTRY 4 INDUSTRY 3 INDUSTRY 2 INDUSTRY 1
3 INFORMATION SYSTEMS, ORGANIZATIONS, MANAGEMENT, AND STRATEGY c h a p t e r

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Information systems, organizations, management, and strategy

  • 1. 3 INFORMATION SYSTEMS, ORGANIZATIONS, MANAGEMENT, AND STRATEGY c h a p t e r
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. ORGANIZATIONS & INFORMATION TECHNOLOGY MEDIATING FACTORS: Environment Culture Structure Standard Procedures Politics Management Decisions Chance ORGANIZATIONS INFORMATION TECHNOLOGY
  • 7.
  • 8. TECHNICAL MICROECONOMIC DEFINITION OF ORGANIZATION OUTPUTS TO ENVIRONMENT ORGANIZATION PRODUCTION PROCESS INPUTS FROM ENVIRONMENT
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. ORGANIZATION & ITS ENVIRONMENT THE FIRM INFORMATION SYSTEMS THE ENVIRONMENT: RESOURCES & CONSTRAINTS GOVERNMENTS COMPETITORS FINANCIAL INSTITUTIONS CULTURE KNOWLEDGE TECHNOLOGY
  • 16.
  • 17. THE ORGANIZATION SENIOR MANAGEMENT MAJOR END-USERS (DIVISIONS) INFORMATION SYSTEMS DEPARTMENT IT Infrastructure: Hardware Software Data Networks Information System Specialists: CIO Managers System Analysts System Developers Programmers Network Specialists Database Administrator Clerical
  • 18.
  • 19.
  • 20. IMPLEMENTING CHANGE Source: Leavitt, Handbook of Organization (1965) TASK PEOPLE TECHNOLOGY STRUCTURE RESISTANCE MUTUAL ADJUSTMENT
  • 21.
  • 22.
  • 23. INFO SYSTEMS, LEVELS, DECISIONS TPS OAS MIS KWS DSS ESS ORGANIZATIONAL LEVEL TYPE OF DECISION OPERATIONAL KNOWLEDGE MANAGEMENT STRATEGIC STRUCTURED ACCOUNTS RECEIVABLE ELECTRONIC PRODUCTION SCHEDULING COST OVERRUNS SEMI- BUDGET STRUCTURED PREPARATION PROJECT SCHEDULING FACILITY LOCATION UNSTRUCTURED PRODUCT DESIGN NEW PRODUCTS NEW MARKETS
  • 24.
  • 25.
  • 26.
  • 27.
  • 28. COMPETITIVE FORCES MODEL SUBSTITUTE PRODUCTS & SERVICES NEW MARKET ENTRANTS SUPPLIERS CUSTOMERS THE FIRM TRADITIONAL INDUSTRY COMPETITORS THE INDUSTRY
  • 29. COMPETITIVE FORCES MODEL SUBSTITUTE PRODUCTS & SERVICES NEW MARKET ENTRANTS SUPPLIERS CUSTOMERS INDUSTRY SET INDUSTRY COMPETITORS INDUSTRY 4 INDUSTRY 3 INDUSTRY 2 INDUSTRY 1
  • 30. 3 INFORMATION SYSTEMS, ORGANIZATIONS, MANAGEMENT, AND STRATEGY c h a p t e r