1. IMS & SUSTAINABILITY AWARENESS
PROGRAMME
 Dr. BOOPATHI GUPTA.M
 Project Manager – CRES HSE

2. Quality
Sustainability
Environment
Occupational health & Safety
Social Accountability &

3. Mantri Developers - Certifications
We are certified for the below 4 International
Standards.
 Quality Management System (QMS) : ISO
9001:2008
 Environment Management System (EMS) : ISO
14001 : 2004
 Occupational Health and Safety Management
System : OHSAS 18001: 2007
 Social Accountability: SA 8000 : 2008

4.  During second World War (1939-45), Britain had
a serious problem with bombs going off in the
weapons factories.
 In an attempt to solve the problem, the Ministry
of Defense placed inspectors in the factories, to
supply to the government.
 A company had to write up the procedure for
making their product, have the procedure
inspected by the Ministry and ensure their
workers followed these procedures.

7. MANTRI DEVELOPERS (P) LTD.

11.  “A customer is the most important visitor
on our premises, he is not dependent on
us. We are dependent on him. He is not
an interruption in our work. He is the
purpose of it. He is not an outsider in our
business. He is part of it. We are not
doing him a favor by serving him. He is
doing us a favor by giving us an
opportunity to do so”.
 - Mahatma Gandhi

12. What is ISO?
 International organization for standardization (ISO) is
a network of the national standards institutes of 148
countries, on the basis of one member per country,
with a Central Secretariat in Geneva, Switzerland, that
coordinates the system.
 ISO is able to act as a bridging organization in which a
consensus can be reached on solutions that meet both
the requirements of business and the broader needs of
society

13. Why ISO?
 Export – Euro norms
 Country – Subsidy
 MNC’s / customers
 Marketing edge/ competitors/ survival
 Standout/ different/ cut loss
 Business / money/ system control

15. First Level Documents
 IMS Manual
 SA8000 Manual
 Emergency Preparedness Manual
* Distribution Control: Controlled Copy

16. Second level Documents
 Documented Procedure
 QMS Department Procedure
 QMS Work Instructions
 HSE Procedures
 HSE Work Instructions
 HSE Registers
-Aspect Register
-Significant Aspect Register
-Hazard Register
-Hazard Identification & Risk Assessment Register
-Legal Register
* Distribution Control: Controlled Copy

17. Third level Documents
 Formats & Checklists
- QMS
- EHS
 Submission Documents
 Sample Submission
 Audit Check lists
 IMS Requirements ; Monitoring & Measurement
* Distribution Control: Documents with relevant Format &
Revision Number

18. Policy
 Quality Policy
 Health, Safety, Environment & Social Accountability
Policy

19. What is a process?
“Any activity or operation, which receives inputs and
converts them to outputs, can be considered as a
process”.
Almost all activities and operations involved in
making a product or providing a service are
processes.

20. The standard specifies six
Mandatory procedures for QMS
1. Control of Documents (4.2.3)
2. Control of Records (4.2.4)
3. Internal Audits (8.2.2)
4. Control of Nonconforming Product / Service (8.3)
5. Corrective Action (8.5.2)
6. Preventive Action (8.5.3)
 In addition to these, ISO 9001:2008 requires a
Quality Policy and Quality Manual

21. System procedures required
 4.2.3 – control of documents
 4.2.4 – control of records
 5.5.1 – Responsibility and authority
 5.5.2 – Management representative
 5.6 – Management review
 6.2.2 – Competence, training & awareness
 7.2.3 – Customer communication

22.  7.5.3 – Identification & traceability
 8.2.2 – Internal audit
 8.3 – control of non conforming product
 8.5.2 – corrective actions
 8.5.3 – preventive actions

23. “Continual improvement"?
 "Continual improvement" requires an organization to
focus on continually increasing the effectiveness and/or
efficiency of its processes, to fulfill its policies and
objectives.
 Continual improvement responds to the growing needs
and expectations of customers and ensures a dynamic
evolution of the quality management system.

25. ISO 9001 Requirement
 A set of procedures that cover all key processes in the
business.
 Monitoring processes to ensure they are effective.
 Keeping adequate records.
 Checking output for defects, with appropriate and
corrective action where necessary.
 Regularly reviewing individual processes and the
quality system itself for effectiveness.
 Facilitating continual improvement.

26. Benefits
Quality Management System has helped organizations to
achieve their business objectives, leading to benefits such as,
 Increasing profits.
 Reducing costs.
 Increasing customer satisfaction.
 Improving products and quality.
 Improving internal operations.
 Easing regulatory compliance.

27. SUSTAINABILITY

29. “Is it fair or equitable to pass on a high
cost economy, locked in to a polluting
and resource degrading structure, to
our future generations?”
 Brundtland Report (1983)
"Sustainable development is
development that meets the needs of
the present without compromising the
ability of future generations to meet
their own needs.

30. Sustainability reporting:
It is the practice of measuring,
disclosing and being accountable to
external and internal stakeholders
for organizational performance
towards the goal of sustainable
development.

31. •Identify and recognize the business for
their exemplary performance in
Economic, Social and Environmental
(Triple bottom) dimensions of all their
imperatives.
•To run the business main streams in such
a way by following sustainability practices.

32. Global warming and climate change are often
used interchangeably. Gases such as carbon
dioxide, methane, nitrous oxide, and
refrigerants create a greenhouse effect by
trapping heat in the lower atmosphere.
This makes the Earth warmer because the
sun's rays are allowed into the lower
atmosphere but the heat from these rays isn't
able to escape.

34. GHG Emissions:
 GHG emissions are those directly occurring “ from
sources that are owned or controlled by the
organization, including: on campus stationary
combustion of fossil fuels, mobile combustion of
fossil fuels by organization – owned/controlled
vehicles”
 Fugitive emissions – Intentional/unintentional.
 1. Leakage of CFC – Refrigerator & Air conditioner.
 2. CH4 release.

35.  Emissions are indirect emissions generated
in the production of electricity consumed by
the organization.
 Indirect emissions that are consequences of
activities viz Commuting, official air travel,
waste disposal, production, transportation
of purchased goods, outsourced activities,
contractor vehicles, loss of electricity
through transmission and distribution.

38. Impacts from global warming
include sea level rise, more extreme
weather events including heat
waves, frosts, droughts, storms,
extinction of species, loss of entire
forests, marine life destruction and
glacial meltdown.

40. “A management system provides a
framework around which people can
operate in order for the organization to
achieve its desired outcomes in an
effective and efficient manner”.

41. ISO 14001 Requirement
Aspect and Impact Register.

42. Environmental Aspect:
Element of an organization’s
activities or products or services that can
interact with the environment.
Environmental Impact:
Any change to the environment,
whether adverse or beneficial, wholly or
partially resulting from an organization’s
environmental aspects.

43. Identify all
Environmental Aspects
& Impacts
Evaluate for its
Significance
Significance Criteria
Minor Aspects
Keeping Records
Significant Aspect
Operational Control
(CONTROL)
Objectives & Target
Setting
(IMPROVE)
Plan Do Check Act

44. A significant environmental
aspect is an environmental
aspect that has or can have
a significant environmental
impact…….
Plan Do Check Act

45. Aspect
Impacts
Use
of
computer
Consumption
of
electricity
Depletion
of
energy
resources
Environmental Aspects Vs. Impacts
Plan Do Check Act

46. Aspect Impacts
Transportation
Diesel
generator
Fuel
consumption
Noise
generation.
Fuel
consumption
Air pollution,
Depletion of non-
renewable fuel
Noise pollution
Air pollution,
Depletion of non-
renewable fuel
Plan Do Check Act

47. Environmental Objective : Overall
environmental goal, consistent with the
environmental policy, that an organization sets
itself to achieve
Environmental Target : Detailed performance
requirement, applicable to the organization or
parts thereof, that arises from the
environmental objectives and that needs to be
set and met in order to achieve those
objectives

48. Continual Improvement :
Recurring process of enhancing the
environmental management system in order to
achieve improvements in overall environmental
performance in line with the organization’s
environmental policy.
Environmental performance:
Measurable results of the environmental
management system related to organization’s
control of its aspects based on its environmental
policy, objectives and targets.

49. Nonconformity - non-fulfillment of a
requirement.
Corrective action - action to eliminate
the cause of a detected nonconformity.
Preventive action - action to eliminate
the cause of a potential nonconformity

50. 4.2 Environmental Policy
4.3.1 Environmental Aspects
4.3.2 Legal and Other Requirements
4.3.3 Objectives, Targets and Programs
4.4.1 Resources, Roles, Responsibility and
Authority
4.4.2 Competence, Training and
Awareness
4.4.3 Communication
4.4.4 Documentation
4.4.5 Control of Documents
4.4.6 Operational Control
4.4.7 Emergency Preparedness and
Response
4.5.1 Monitoring and Measurement
4.5.2 Evaluation of Compliance
4.5.3 Nonconformity, Corrective Action and
Preventive Action
4.5.4 Control of Records
4.5.5 Internal Audit
CHECK
DO
PLAN
ACT
4.6 Management
Review

53. “Think globally act locally”

54. Benefits from EMS
 Helps to maintain compliance.
 Reduce liability and risks.
 Enhance company reputation.
 Integrate environmental programs into mission.
 Increase employee involvement.
 Meet interested parties concerns.
 Improve marketing potential.
 Corporate Social Responsibility (CSR).
 Reduce operating costs.

57. OHSAS 18001:2007
 OHSAS 18001 is a British Standard for
occupational health and safety management
systems.
 It exists to help all kinds of organizations put in
place demonstrably sound occupational health
and safety performance. It is widely seen as the
world’s most recognized occupational health
and safety management systems standard

61.  Hazard:
Source, situation or act with a potential for
harm interms of human injury or ill health
or a combination of these.
 Risk:
Combination of the likelihood of an
occurrence of a hazardous event or
exposure(s) and the severity of injury or ill
health that can be caused by the event or
exposure(s).

63. OHSAS 18001 Requirement
 HIRA Register (Hazard impact and risk
analysis)
 Risk Assessment:
Process of evaluating the risk(s) arising
from a hazard(s) taking into account the
adequacy of any existing controls and
deciding whether or not the risk(s) is
acceptable.

77. OHSAS benefits
 Its promotes a safe and healthy working
environment by providing a framework that
helps organizations.
 Consistently identify and control health and
safety risks.
 Reduce the potential for accidents; aid
legislative compliance
 Improve overall performance.

79. SA 8000 Requirement
 1. Child Labor - Help line 1098
 2. Forced and Compulsory Labour.
 3. Health and Safety.
 4. Freedom of association and right to collective
bargain.
 5. Discrimination.
 6. Disciplinary practices.
 7. Working hours.
 8. Remuneration.
 9. Management systems

87. Requirements
 Management Representative/Appointee.
 Management of documents & records.
 Internal audit (Once in Quarter).
 External audit (Once in six months).
 Non Conformity (NC).
 Corrective & Preventive action (CAPA).
 Management Review Meeting (MRM).
 TUV nord - Certificate validity.
 Surveillance/Recertification audit (Once in
year).

89. Environmental Pledge
 “I pledge to explore and take into account the
social and environmental consequences of my
job. I will make an effort to educate myself and
others about environment.
 I will lend a hand to the environment to
protect air, water, land and natural resources,
will conserve energy and water I will support
reuse and recycle of materials. In this way I
will make every day as earth Day.

90. Questions?
 Contact :
 Dr. Boopathi Gupta.M
 M +91 9819373355 / 9844791043
 guptham007@gmail.com

91. Thank you