1. SKILL
HIGHLIGHTS
07/2015 to06/2016
09/2011 to05/2015
02/2007 to09/2011
11/2000 to02/2007
SORENSON
, New Hope, MN55427 | C: 952-356-9961 | dsorenson150@gmail.com
Exceptional negotiating skills Energetic and driven
Revenue and profit maximization Excellent communication skills
Strong interpersonal skills Superior organizational skills
Creative problem solver Excellent work ethic
Strong client relations Flexible/motivated team player
Strategic account development
Account Executive
The John Roberts Company － Coon Rapids, MN
Opened four new accounts through networking with previous
customers and prospects and increased the profitability by 15% of four
existing house accounts.
Increased sales by 20% on existing accounts by offering new product
formats and better production solutions.
Negotiated prices, communicated terms of sales and service
agreements.
Utilized multiple programs and tools to build 30 new qualified prospects.
Account Executive
Advanced Response Systems － Rogers, MN
Built a portfolio of 10 new, profitable clients and generated $1.6M in
sales.
Diligently contacted new and existing customers to discuss how their
needs could be met through specific products and services.
Wrote proposals, communicated credit terms and other bid
specifications.
Identified prospective customers by using business directories and
networking with current clients.
Consulted with businesses to introduce them new product specs that
could increase their revenue and increase internal profitability.
Consistently conducted face-to-face sales calls with business
executives and directors throughout assigned territory.
Prioritized tasks and projects to meet aggressive deadlines.
Account Executive
PGI Companies － Minnetonka, MN
Produced 10 new accounts and $2.0M in sales.
Negotiated prices, wrote proposals and discussed terms of sales and
service agreements.
Contacted new and existing customers to discuss how their needs
could be met through specific products and services.
Prospected and conducted face-to-face sales calls with business
executives and directors throughout assigned territory.
Met with existing customers to review current services, recommend
better solutions and expand sales opportunities.
Account Executive
Nahan Printing － St. Cloud, MN
Brought in twenty new accounts and generated $3.6M in sales.
Negotiated prices, wrote proposals and discussed terms of sales and
service agreements.
Awarded Presidents Club Member two years.
Contacted new and existing customers to discuss how their needs
could be met while utilizing our specific products and services.
DOUGLAS
4053 Nevada Avenue North
EXECUTIVE
PROFILESelf-motivated sales and customer service professional experienced in hunting new sales
opportunities and long term client retention in a fast-paced team environment. Thirty two years of
experience in relationship building and winning client trust through a complete understanding of all
phases of the sales and production process.
PROFESSIONAL
EXPERIENCE

2. 1983
Prioritized tasks and projects to meet aggressive deadlines.
11/2000 Customer Service/Account Executive
Instant Web Companies/IWCO － Chanhassen, MN
Built a portfolio of 20 accounts and generated $6.2M in sales.
Negotiated prices, wrote sales contracts, communicated terms of sales
and service agreements.
Awarded Presidents Club Member three years.
Contacted new and existing customers to discuss how their needs
could be met through specific products and services.
Prospected and conducted face-to-face sales calls with business
executives and directors throughout assigned territory.
02/1995 Customer Service Manager
Pressman Banta Corporation － Chanhassen, MN
Started in the pressroom learning to run a variety of web presses while
mastering complete 4cp color theory.
Customer Service Representative and inside Sales Representative for
seven years
Promoted to Customer Service Manager and managed a team of 18
employees
Assumed responsibility for team productivity and managed work flow to
meet or exceed quality service goals.
Recognized as a strong leader of customer support staff by supervisor.
Facilitated inter-departmental communication to effectively provide
customer support and increase sales.
Provided accurate, specific and timely performance feedback for
employees.
Associate of Arts: Business, Marketing and Math - not graduated
Normandale College － Bloomington, MN
High School Diploma
Waconia Senior High School － Waconia, MN
Available upon request.
02/1995 to
01/1984 to
EDUCATION
REFERENCE
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