Ix564 team A Unit 4, Donald, Carlos, Fatenah and Maya

1. IX564: Team A Case Study
McDif Enterprises
Canvas Design & Layout
Donald Edwards
Carlos Hernandez
Fatenah Issa
Maya Jones
1

2. Introduction
Canvas implementation means decisions on:
● Functionalities to incorporate
● Management Plan to inaugurate
● Launch Plan to initiate
● User Access to identify
Workflow User Interface by i a walsh. flickr.com

3. LMS Functionality: Home
The home page is the base page which allows
managers and staff to review the general
overview, and navigate to the other pages.

4. LMS Functionality: Announcement
The announcement page is where managers
post weekly announcements to the staff.

5. LMS Functionality: Calendar
The calendar is where assignment due dates
are posted by the managers.

6. LMS Functionality: Collaborations
The collaborations page is where managers
and staff can collaborate on assignments.

7. LMS Functionality: Conference
The conference page is similar to a group discussion page where staff and
managers can group chat about collaborations and assignments.

8. LMS Functionality: Discussion
The discussion page is where weekly topic
discussions are assigned for class participation.

9. LMS Functionality: Email
The e-mail page is where correspondence
between managers and staff can be communicated.

10. LMS Functionality: Grades
The grades page is where managers can post staff grades
for assignments, and staff can review their assignment
grades. New SCORM content automatically assigns grades
upon completion.

11. LMS Functionality: Pages
The Pages page is where the IDs may add additional topic
pages not already included in the LMS.

12. LMS Functionality: People
The people page is for a listing of all users including
managers and staff, and contains general contact
information.

13. LMS Functionality: Syllabus
The course syllabus page contains the general information about the course,
the manager, and general course information including textbooks being used.

14. LMS Functionality: SCORM
The SCORM uploader is where managers upload instructional material.

15. LMS Management Plan: Infrastructure
The Canvas Cloud provides an exterior hosting component.
“The Canvas Infrastructure is built on Web 2.0 standards”.
The Canvas Infrastructure will operate with:
Mac OSX 10.6, Windows XP or above. (In office)
The ‘Canvas App’ will support mobile
(IOs 8.0+, Android 4.0+)
Browsers:
‘Chrome (43) & ‘Safari (8)
Canvas can be accessed via any mobile browser. The most ideal performance
will be achieved via the ‘Canvas App.’
(

16. Account Maintenance Process
The Senior Manager will partner with Human Resources to create and maintain
the account hierarchy for the company. The role will consist of completing the
following tasks:
● Set up account hierarchy in Canvas
● Maintain account hierarchy in Canvas
● Ensure new employees are correctly added to LMS through automated
process between Canvas and McDif’s HR system.
● Make any necessary changes to the roles or permissions of users
● Student group maintenance
● Course-level roles and permissions maintenance

17. LMS System Management:Personnel
The LMS Management will be comprised of both
internal & external management.
Internally:
● Account set up & Permissions
● Instructional Design
● Human Resources/Training Tools
● Content Management/Legal
External: The ‘Canvas Success Manager’ will help facilitate:
Data Integration, Data Analysis, Admin/Assistance & Permissions, Canvas
Cloud Storage Management

18. LMS User Support
Providing User Support will be facilitated In an Internal & External
Capacity.
Expanded Support Recommendation:
Canvas Support is Available to Internal Administrators via
ZenDesk- Will provide support via: Live chat, Phone &
email/web support 24/7/365
Premium + Faculty Tier 1 (additional Fee)
Internal Cloud Administrative Permissions will be facilitated by: Field Administrators-Content Managers
& Instructional Designer/Faculty
Internal User Support: Will be facilitated by a ‘Field Administrator’ with
permissions to resolve user issues through ‘Service Cloud’

19. Course Setup Process
The instructional design
team, led by the Senior
Instructional Designer will
create and set up courses in
Canvas. The high-level
process for course creation is
pictured on the right.

20. Grading Scheme Maintenance Process
The Senior Manager will partner with Human Resources to create and maintain
the grading scheme for the company. The role will consist of completing the
following tasks:
● Set up overall grading scheme in Canvas
● Communicate grading scheme to instructional design team, leaders, and
employees
● Make any necessary changes to the grading scheme

21. Question Bank Maintenance Process
The Content Manager will own the question bank maintenance process. In this
role, the Content Manager will work with the instructional design team to upload
new questions to the bank and setting up new assessments/quizzes in Canvas
utilizing the process below:

22. LMS Reporting Process
The Senior Manager will
partner with the departments
administrative assistant to
own the LMS reporting
process. Distribution of
reports will be required during
and after training initiatives,
business leader requests, and
quarterly business reviews.
The basic reports provided by
Canvas are listed in the
picture to the right.

23. Ongoing LMS Training Process
The instructional design team will be responsible for providing initial training on
LMS usage to the organization. The Human Resources team will be responsible
for providing ongoing training for the following audiences through webinars,
conference calls, and live sessions that leverage the Canvas Support Center:
● Business Leaders
● Managers who will be using Canvas as a tool for blended learning
● Employees

24. Course Marketing Process
The human resources team
will be responsible for
marketing new courses to
business managers and
employees following the
process listed on the right.
Business managers will be
responsible for
communication about
mandatory courses.

25. LMS Management Plan: Access Rights
There are four access
groupings which are shown in
the table to the right. Each
group provides different
permissions than the other
levels, but some may include
identical components of other
groups. The HR system will
enroll staff into the LMS as per
their role during the company
onboarding process.
Access
Rights
Staff assigned rights Rationale
Admin/Owner IT, HR LMS configuration, data migration,
debugging the LMS
Developer ID Course creation, SCORM uploader,
resource library development,
incorporation of social media
Instructor various department
managers
Review learning plans of staff, run
various reports, assign remedial or
supplemental content as
necessary.
Student various staff across
the organization
Access to LMS content and
resources

26. LMS Launch Plan
The next few screens discuss the overall launch plan. Below is the flow for the process.

27. LMS Launch Plan
ID Senior Manager & Team:
● Develop template for LMS courses
● Identify resources to be uploaded
● Outline LMS course functionalities
(Foreman, 2013, Part 1)

28. LMS Launch Plan
ID Senior Manager & Team:
● Utilize template for course development
● Test all course functionality
● Adjust course structure per testing (Foreman,
2013, Part 1)

29. LMS Launch Plan
ID Senior Manager & Team:
● Assist IT/HR to test LMS accessibility
as per IT protocols (Foreman, 2013, Part 1)
● Online educational resources in
which McDif has invested: test
interoperability

30. LMS Launch Plan
ID Senior Manager & Team:
● Upload SCORM content
● Load all course related information
(metadata)
● Complete second wave of testing
(Foreman, 2013, Part 2)

31. LMS Launch Plan
ID Senior Manager & Team:
● Assist in testing all LMS aspects
● Outline errors to be corrected
● Complete debugging process for
course-related items (Foreman, 2013, Part 2)

32. LMS Launch Plan
ID Senior Manager & Team:
● Assist in training on LMS
● Transition LMS training to HR (for
new employees)
● Collect additional errors identified
● Debug additional errors (Foreman, 2013, Part 2)

33. References
Instructure. (2015). Canvas Guides. Retrieved from https://community.canvaslms.com/community/answers/guides/overview/
Instructure Inc. (2015). Canvas Features Retrieved from
http://www.canvaslms.com/higher-education/features#compare
SCORM Cloud (2015). Retrieved from https://cloud.scorm.com/sc/user/Home
Lindenberg, S. (2012, July). Selecting and Implementing an LMS. Available from https://www.td.org/Publications/TD-at-
Work/Search?filter=pub_year%3a2012
Foreman, S. (2013, July 29). The Six Proven Steps for Successful LMS Implementation (Part 1 of 2). Learning Solutions
Magazine. Retrieved from http://www.learningsolutionsmag.com/articles/1214/the-six-proven-steps-for-successful-lms-
implementation-part-one?_ga=1.171823013.422058859.1433381559
Foreman, S. (2013, July 29). The Six Proven Steps for Successful LMS Implementation (Part 2 of 2). Learning Solutions
Magazine. Retrieved from http://www.learningsolutionsmag.com/articles/1217/the-six-proven-steps-for-successful-lms-
implementation-part-two