Weitere ähnliche Inhalte Mehr von DoceboElearning (20) Kürzlich hochgeladen (20) Web & E-Mail Security E-Learning Case Study | Docebo & Bloxx1. Bloxx Case Study
Sector
Web Security
Locations
Offices in US, UK, Australia & Europe
Size
Medium Business
Number of people trained
and timeframe:
Around 100 customers trained per month
Company Website
www.bloxx.com
For Reference
Kate Wareham
Tel: +44 (0)1506 426976
E-mail: kwareham@bloxx.com
Copyright © 2013 Docebo srl. All rights reserved.
Docebo is trademarks or registered trademarks of Docebo. Other marks are the properties of their
respective owners. To contact Docebo, please visit: www.docebo.com
BLOXX
Case Study
2. Bloxx is a Web and Email security
provider who deliver content
filtering products to help
organizations reduce risk, increase
user productivity and meet
compliance requirements. Estab-
lished in 1999, the company has
offices in the US, UK, the
Netherlands and Australia and has
an estimated 5 million+ users
worldwide.
Customer ChallengeCompany
Copyright © 2013 Docebo srl. All rights reserved.
Docebo is trademarks or registered trademarks of Docebo. Other marks are the properties of their
respective owners. To contact Docebo, please visit: www.docebo.com
BLOXX
Case Study
“DOCEBO HAS MADE OUR
LIVES EASIER – AND ENABLED
US TO PROVIDE A SERVICE
WHICH OUR CUSTOMERS
LOVE”
KATE WAREHAM
LEAD FOR TRAINING
We wanted to be able to provide
training easily to all of our
customers. It was important for us
to make training accessible at a
time when it’s convenient for our
customers, and we wanted to
ensure that the LMS we chose was
easy to use and navigate for the
customer; it also had to fit in with
our current branding.
We also needed to be able to track
the progress of our trainees, and
see who had completed which
modules, and whether they had
taken (and passed!) the
assessments.
Compatibility with our content
authoring systems was also a big
consideration for us – we wanted
the ability to upload a variety of
different types of content quickly,
and without having to modify the
LMS. The content of the training
materials can change with each
new release of the software, so it’s
important for us to be able to keep
everything up to date without
having to worry about issues with
uploading content.
Another consideration for us is the
security of our materials online;
having materials located behind a
login was a priority for us, to ensure
that only authorized users could
access our content.
3. Solution
We have had positive feedback
from many of our customers; they
love the combination of audio,
video and written content, and the
‘on demand’ nature of the training
materials. Many have also
requested access for their
colleagues, so it’s great that we are
able to spread product knowledge
throughout the companies we
work with.
As a company, we are able to easily
share knowledge and reports
produced by the LMS; it’s great to
be able to get hold of this
information to easily, and certainly
makes the overall management of
training activities more
manageable.
Many of our customers have
already chosen to complete
assessments, and become ‘Bloxx
Certified’ which is fantastic news.
Results
Copyright © 2013 Docebo srl. All rights reserved.
Docebo is trademarks or registered trademarks of Docebo. Other marks are the properties of their
respective owners. To contact Docebo, please visit: www.docebo.com
BLOXX
Case Study
Our customers are now able to
access their training materials at a
time and place which suits them;
this means they can dip into
particular topics which interest
them, or take entire modules
whenever they can fit in the time.
This also means that we are able to
accommodate our customers who
are working in different time zones
across the world.
We can now easily see which of our
customers are making the best use
of the materials; it’s really useful to
be able to report on particular
courses, users, and to really get the
information we need on the activity
within the LMS.
Docebo allows us to upload
content quickly and simply; this
means that it’s straightforward to
make a change to materials when
necessary.
The easy process for adding new
users, and generating a welcome
email with their login credentials,
gives us peace of mind that only
authorized users are able to access
content. We are also able to
control which users access which
modules, giving us even more
flexibility.