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Teamwork Ain’t
Always Easy
Doc Norton
@DocOnDev
http://cache.gawkerassets.com/assets/images/lifehacker/2010/12/work_with_y...
Doc Norton
Doc Norton
!
Global Director of
Engineering Culture
!
doc@groupon.com
@DocOnDev
Doc Norton
!
Global Director of
Engineering Culture
!
doc@groupon.com
@DocOnDev
Husband
Doc Norton
!
Global Director of
Engineering Culture
!
doc@groupon.com
@DocOnDev
Husband Father
Grandfather
3 Things
3 Things
1. Simple Team Decisions
3 Things
1. Simple Team Decisions
2. Forming the Right Team
3 Things
1. Simple Team Decisions
2. Forming the Right Team
3. Thinking in Parallel
https://www.flickr.com/photos/redwoodphotography/4356518997
Simple Team Decisions
Should we offer Peet’s Coffee?
https://www.flickr.com/photos/keokiseu/4719166647
Should we offer Peet’s Coffee?
https://www.flickr.com/photos/keokiseu/4719166647
Should we offer Peet’s Coffee?
Fist To Five
Should we offer Peet’s Coffee?
Disagree. I
Require
Changes
Needs
Discussion.
I Have
Change!
Suggestions
Desire
Discussion.
H...
Now You Try It
https://www.flickr.com/photos/escalepade/2527644208
Disagree. I
Require
Changes
Needs
Discussion.
I Have
Change!
Suggestions
Desire
Discussion.
Have Minor
Concerns
Not in Tot...
https://www.flickr.com/photos/ancientartpodcast/9222256275
Does Collaboration Mean Everyone?
What kind of chairs should we purchase?
Top of the line Herman Miller.
Those chairs are a scam. Get the $120 chair from OfficeBarn.
I like the conference room chair...
Top of the line Herman Miller.
Those chairs are a scam. Get the $120 chair from OfficeBarn
I like the conference room chairs...
Forming the Right Team
http://static.awkwardfamilyphotos.com/wp-content/uploads/cache/2009/07/ingrid-flag-corps1/1766431281...
Collaboration Contracts
https://www.flickr.com/photos/socialeurope/4303414729
Collaboration Contracts
https://www.flickr.com/photos/socialeurope/4303414729
Explain Consult Agree Advise Inquire
I will E...
Collaboration Contracts
https://www.flickr.com/photos/socialeurope/4303414729
Explain Consult Agree Advise Inquire
I will E...
Collaboration Contracts
https://www.flickr.com/photos/socialeurope/4303414729
Explain Consult Agree Advise Inquire
I will E...
Collaboration Contracts
https://www.flickr.com/photos/socialeurope/4303414729
Explain Consult Agree Advise Inquire
I will E...
Collaboration Contracts
https://www.flickr.com/photos/socialeurope/4303414729
Explain Consult Agree Advise Inquire
I will E...
Now You Try It
https://www.flickr.com/photos/escalepade/2527644208
Start-Up Software Company
Agilistration
http://www.tusn.org/wp-content/uploads/2014/01/startup-books.jpg
Make a Name Card
1.Facilitator
2.CEO
3.HR Manager
4.Engineering Lead
5.Office Administrator
6.Project Manager
7.CFO
8.QA Engineer
9.Engineer
...
Explain Consult Agree Advise Inquire
I will Explain
my reasoning
for this
decision
I will Consult
with others
before makin...
We’ve got the right team…
http://career.groupon.de/wp-content/uploads/2012/09/Team-Groupon-after-B2Run-1024x523.jpg
Why are decisions so difficult?
http://www.luvistsuk.com/wp-content/uploads/2013/01/Boring-meeting.jpg
Extroversion
Sensing
Thinking
Judging
Introversion
Intuition
Feeling
Perception
Different Personalities
Myers Briggs Types
http://randommization.com/wp-content/uploads/2013/12/Star-Wars-Myers-Briggs-Personality-Type.jpg
Different Personalities
Ca...
http://fc07.deviantart.net/fs70/f/2010/202/f/1/Myers_Briggs_Star_Trek_Edition_by_loqutor.jpg
Different Personalities
Can’t ...
http://adeptgamer.com/forum/attachments/mbti_pony-jpg.97/
Different Personalities
Can’t we all just get along?
Different Perspectives
Different Perspectives
Different Perspectives
Different Perspectives
http://www.mwg-bayreuth.de/tl_files/bilder_allg/Fach%20Religion%20und%20Ethik/ethik_fachschaft.png
And I blame these dudes.
-10
0
10
20
30
40
Q1 Q2 Q3 Q4 Next
Trend % Profit
Combine all this and …
-10
0
10
20
30
40
Q1 Q2 Q3 Q4 Next
Trend % Profit
I’ve seen this before.
Let’s try ...
As a matter of
fact...
Yes, but I
fe...
Neutral, objective,
only concerned
with facts and
figures
The emotional
view,
just what you
feel, no
justification
needed
Ca...
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Six Thinking Hats
Sequence Example
Now You Try It
https://www.flickr.com/photos/escalepade/2527644208
Open a new office for sales and
development of Agilistration in Palo Alto.
!
We have $2.4M
!
Additional funding from employe...
Neutral, objective,
only concerned
with facts and
figures
The emotional
view,
just what you
feel, no
justification
needed
Ca...
Parting Thoughts
“[Argument] completely lacks a constructive, creative
or design element. It was intended only to discover
the 'truth' not ...
Teamwork Ain’t
Always Easy
Doc Norton
@DocOnDev
http://cache.gawkerassets.com/assets/images/lifehacker/2010/12/work_with_y...
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Collaboration Contracts https://www.flickr.com/photos/socialeurope/4303414729 Explain Consult Teamwork Ain't Easy - RailsConf 2014

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Collaboration Contracts
https://www.flickr.com/photos/socialeurope/4303414729
Explain Consult Agree Advise Inquire
I will Explain
my reasoning
for this
decision
I will Consult
with others
before making
this decision
I will Agree with
others on this
decision
I will Advise the
decision maker
I will Inquire
about the
decision
Joe Alice Thom, Susan
Art, Arnie,
Janet, Frank

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