The document discusses different levels of mastery in a craft from novice to expert. It explores frameworks for skills progression like the Japanese concepts of Shu, Ha, Ri. Additionally, it addresses qualities like collaboration, empathy, and life-long learning that are important for individuals and teams. The presentation aims to help attendees grow into excellence in their work.

1. Growing
into
Excellence
PNSQ Conference 2012
Michael “Doc” Norton ◊ @DocOnDev ◊ doc@leandog.com

2. Mastery

3. Know

4. KnowYour

5. KnowYourShit

6. KnowYourStuff

7. KnowYourCraft

8. KnowYourCraft

9. KnowYourCraft

10. Apprentice Journeyman Master

11. Apprentice Journeyman Master
Shu Ha Ri

12. Shu Ha Ri
Innovator
Proficient Expert
Advanced Competent
Beginner
Novice

13. Shu Ha Ri
Innovator
Proficient Expert
Advanced Competent
Beginner
Novice

14. Shu Ha Ri
Innovator
Proficient Expert
Advanced Competent
Beginner
Novice

15. Shu Ha Ri
Innovator
Proficient Expert
Advanced Competent
Beginner
Novice

16. Shu Ha Ri
Innovator
Proficient Expert
Advanced Competent
Beginner
Novice

17. Shu Ha Ri
Innovator
Proficient Expert
Advanced Competent
Beginner
Novice

18. Shu Ha Ri
Innovator
Proficient Expert
Advanced Competent
Beginner
Novice

19. Where are you?

20. Shu Ha Ri
Innovator
Proficient Expert
Advanced Competent
Beginner
Novice

21. Shu Ha Ri
Innovator
Proficient Expert
Advanced Competent
Beginner
Novice

22. Shu Ha Ri
Innovator
Proficient Expert
Advanced Competent
Beginner
Novice

23. Shu Ha Ri
Innovator
Proficient Expert
Advanced Competent
Beginner
Novice

24. Stretching
Toward
Incompetency
http://obtiva.com/blog/139-stretching-toward-incompetency-at-speakerconf :: http://blog.apprentice.us/post/30160167263/apprenticeship-goes-to-washington

25. Novice Expert

27. Novice Expert

28. Done?

29. T-Shape

30. T-Shape
Individuals able to apply deep vertical skills but
who have empathy with other skills in the team

31. empathy with other skills
apply deep vertical skills

32. empathy with other skills
apply deep vertical skills

33. empathy with other skills
Acceptance
apply deep vertical skills
Regression
Fuzz
Manual
Defect Tracking
Integration
System
Unit
Exploratory
API
Load Code Review GUI
Automation
Fixtures
Harness Test Case Dynamic Functional

34. empathy with other skills
Acceptance
apply deep vertical skills
Regression
Fuzz
Manual
Defect Tracking
System
Unit
Exploratory
API
Load Code Review GUI
Automation
ntegration
Fixtures
Harness Test Case Dynamic Functional

35. empathy with other skills
Acceptance
apply deep vertical skills
Regression
Fuzz
Manual
Defect Tracking
System
Unit
Exploratory
API
Load Code Review GUI
Automation
Fixtures
Harness Test Case Dynamic Functional

36. empathy with other skills
apply deep vertical skills
Capistrano
Fuzz
Manual
Acceptance
System
Unit
Exploratory
Regression
API
Defect Tracking Review
Load Code GUI
Fixtures
Harness Test Case Dynamic Functional

37. empathy with other skills
Test Case
apply deep vertical skills
Fuzz
Dynamic
Functional
Exploratory
Unit
Fixtures
System
Manual
API
Capistrano
Harness
Code Review
GUI

38. empathy with other skills
apply deep vertical skills
Business Analysis
User Experience
Development

39. empathy Experience
User withDevelopment
Business Analysisother skills
apply deep vertical skills

40. empathy with other skills
Team Leadership
apply deep vertical skills
Coaching
Business Domain
Public Speaking
ATDD Configuration
Project Management
Mentorship
Aesthetic Design
Version Control
Automation Scripting
Account Management
CMMI / ISO9000

41. Software Tester

42. Software Tester

43. Done?

44. Collegial

45. Collegial
United in a common purpose and
respecting each other's abilities to work
toward that purpose

46. Myers / Briggs
Extraversion Introversion
Sensing Intuition
Thinking Feeling
Judging Perception

48. Can we all
get along?

49. Should we
Automate
Acceptance?

50. Should we
Automate
Disagree. I
Acceptance?
Require Changes
Needs
Discussion
Have Change
Suggestions
Desire
Discussion
Have Minor
Concerns
Not in Total
Agreement,
but Will
Support
Good Idea, I
Will Work
For It
Great Idea, I
Will Be a
Leader in
Implementation

51. What kind of
Top of the line Herman Miller
Those chairs are a rip-off. Get the $120 chair from OfficeMart.
chairs should we
It doesn’t matter to me, but we could each buy our own.
I like the conference room chairs.
purchase?
Lumbar support please.
I don’t really care, but I personally like leather chairs

52. What kind of
It doesn’t matter to
Top of the line Herman Miller.
Thos chairs are a rip off. Get the $120 from OfficeMart.
chairs own.
buy our should we
me, but we could each
I like the conference room chairs.
purchase?
I don’t really care, but I
Small profile is crap, broLumbar support please
personally like leather
chairs.

53. Tell Sell Consult Agree Advise Inquire Delegate
I consider this
my I’m not
I consider this I consider this
responsibility. I I’d like us to I’d like to talk interested in
my my I’d like to hear
understand make this about it, but I’m this, but I’ll
responsibility, responsibility to about it, but I’d
other folks decision happy to have support
and I don’t want manage, but prefer someone
might feel together. I hope someone else whatever
anyone else would else make the
invested and you’d like that make the decision is
involved in this appreciate help decision.
will be happy to too. decision. made. I’d rather
decision deciding.
answer not be involved.
questions.
Collaboration 8

54. Tell Sell Consult Agree Advise Inquire Delegate
I consider this
my I’m not
I consider this I consider this
responsibility. I I’d like us to I’d like to talk interested in
my my I’d like to hear
understand make this about it, but I’m this, but I’ll
responsibility, responsibility to about it, but I’d
other folks decision happy to have support
and I don’t want manage, but prefer someone
might feel together. I hope someone else whatever
anyone else would else make the
invested and you’d like that make the decision is
involved in this appreciate help decision.
will be happy to too. decision. made. I’d rather
decision deciding.
answer not be involved.
questions.
Joe Alice Thom, Susan Art, Arnie Janet, Frank
Collaboration 8

55. Tell Sell Consult Agree Advise Inquire Delegate
I consider this
my I’m not
I consider this I consider this
responsibility. I I’d like us to I’d like to talk interested in
my my I’d like to hear
understand make this about it, but I’m this, but I’ll
responsibility, responsibility to about it, but I’d
other folks decision happy to have support
and I don’t want manage, but prefer someone
might feel together. I hope someone else whatever
anyone else would else make the
invested and you’d like that make the decision is
involved in this appreciate help decision.
will be happy to too. decision. made. I’d rather
decision deciding.
answer not be involved.
questions.
Alice, Thom,
Joe Art, Arnie Janet, Frank
Susan
Collaboration 8

56. Collaboration 8

57. Collaboration 8

58. We’re
40
Trend
As
a matter of
% Profit
fact...
Doomed
30
20 Yes, but I feel...
I’ve seen this
before. Let’s try ...
10
0
This isn’t
-10
That will never workQ2
Q1 Q3
a problem, it’s an
Q4 Next
because... AWSOME opportunity!

59. Neutral, objective, only The emotional view, Careful and
concerned with facts just what you feel, no cautious, the “devil’s
and figures justification needed advocate”, points
out the weakness in
ideas
Sunny and positive, Associated with fertile Cool, the color of the
covers hope and growth, creativity and sky, above everything
positive thinking new ideas else, the organizing
hat
Six Thinking Hats

60. Six Thinking Hats

61. Six Thinking Hats

62. Done?

63. Never.
“Anyone who stops learning is old, whether
at twenty or eighty.” ~ Henry Ford

64. “Anyone who stops learning is old, whether
at twenty or eighty.” ~ Henry Ford
Thanks
Michael “Doc” Norton ◊ @DocOnDev ◊ doc@leandog.com