Direct Energy is the largest competitive retail energy supplier in North America, with nearly 5 million customer relationships, multiple brands and approximately 6,000 employees. Direct Energy’s parent company, Centrica plc, is a leading integrated energy company, with major operations in the UK, Europe and North America.

1. Introducing You to Direct Energy Business

2. Centrica PLC
Part of a Global Energy Leader
2
INTERNATIONAL DOWNSTREAM INTERNATIONAL UPSTREAM
Formed in 1997, following de-merger of British Gas Trades
on the London Stock Exchange (CNA: LSE)
Credit Ratings: BBB+ (S&P); Baa1 (Moody’s)
Top 30 FTSE 100 company
36,500 employees worldwide
Revenues of $33.24 Billion in 2016

3. 3
A Look At
Direct Energy operates in 24 U.S. Markets and 5 Canadian
provinces. Serves more than 5 million residential customers
throughout North America.
Headquartered in Houston, TX with large regional offices in
Iselin, NJ, Calgary, AB, Pittsburgh, PA and Tulsa, OK.
Direct Energy employs approximately 6,200 people.

4. in natural gas supply
to commercial customers
in the Eastern U.S.
in revenues
in power supply
to commercial customers
in the U.S. and Canada
$10 Billion
4
o A top supplier of energy and related
services to small and large
businesses across North America.
o Serves more than 240,000
businesses across North America.
of the Fortune 100® companies
of the Fortune 500® companies
78%
60%
o Serves
o Serves
A Look at
Direct Energy Business
o Supplies 24 U.S. markets and 5 Canadian provinces
o More than 140 TWh and more than 855 Bcf supplied
o More than 400 MW of load reduction through Demand Response

5. 5
Direct Energy has invested more than $3 billion in recent acquisitions:
2008 2017
A History of Impressive Growth

6. 66
Our Approach
Committed to Helping to Make Your Business Better
Direct Energy Business is part of one of the largest retail
energy suppliers in North America and a champion in
serving businesses’ diverse energy needs.
Our leadership position, deep expertise and commitment
to addressing our customers’ unique energy demands is
how we earn the trust of our customers and help to make
their businesses better.

7. 77
Our Approach
Solutions for Every Industry
We use our broad energy understanding to help businesses and organizations of all
sizes—from main street shops, to big box retailers, to major manufacturers—employ
energy strategies that make sense for them.
Restaurants
& Food
Service
Grocery &
Supermarket
Commercial
Real Estate
Big Box
Retailers
Government
& Public
Sector
Sports &
Entertainment
Education
Manufacturing
& Industrial
Healthcare

8. 88
Risk tolerance
o High
o Moderate
o Low
Factoring in your profile
Company size
o Large (>500 employees)
o Mid-Size (100-499 employees)
o Small (<100 employees)
Budget certainty
o High
o Moderate
o Low
Total size of facilities
o <10,000 square feet
o 10,000 to 50,000 square feet
o >50,000 square feet
Creating the Right Energy Strategy for Your Business:

9. 99
Understanding the Energy Equation:
Supply and demand-side energy management
o It’s important to keep in mind that procuring energy intelligently, with
an understanding of short- and long-term market movement is only
half the equation.
o Saving energy—reducing usage and managing your demand—is
equally important.
o Smart energy management is also about a smart strategy that
coordinates both the supply and demand side of your energy
portfolio—your energy purchases and your energy efficiency efforts.
o Do you buy energy from one vendor and manage your demand with
another? If so, your energy management may be fragmented,
leading to cross purposes and missed opportunities to better control
energy spend.

10. 1010
Total Energy Management is a full-range, advisory-driven energy
approach that combines the knowledge of our energy advisors and our
robust suite of energy solutions to help guide and manage your energy
strategy.
o Our knowledgeable advisors will evaluate your energy needs
o They will employ advanced analytics to recommend and help you
implement a smart, balanced strategy
o They will continually optimize that strategy from planning through
to procurement and beyond
We Offer Total Energy Management

11. 1111
Our Products & Services Suite
Electricity Supply
Natural Gas Supply
Strategic Services
Demand Reduction

12. 1212
Electricity Suite of Products
A fixed supply rate
per kilowatt hour for
the length of your
contract that allows
you to plan
your electricity
consumption and
budget with
confidence.
Predictable | Simple
A rate per kilowatt
hour that follows the
electricity market for
the length of your
contract and allows
you to benefit from
lower prices when the
market dips.
Flexible | Simple
A blend of fixed and
variable rates per
kilowatt hour during
the length of your
contract that allows
you to respond to a
changing electricity
market.
Flexible
PriceLock PriceFloat PriceChoice

13. 1313
Natural Gas Suite of Products
A fixed supply rate
per decatherm for the
length of your
contract that allows
you to plan your
natural gas
consumption and
budget with
confidence.
Predictable | Simple
A rate per decatherm
that follows the
natural gas market
for the length of your
contract and allows
you to benefit from
lower prices when the
market dips.
Flexible | Simple
A blend of fixed and
variable rates per
decatherm during the
length of your
contract that allows
you to respond to a
changing natural gas
market.
Flexible
PriceLock PriceFloat PriceChoice

14. 1414
Solutions Suite
PowerPortfolio®
GasPortfolio®
Supply Side Solutions
PowerBuy®
Load Following Block & Index
Solar
Panoramic Power®
Demand Response
Solar Storage
EfficiencyEdge™
Demand Side Solutions
PRiME