If you live in a deregulated energy market - you have the power to choose your energy supplier. Learn how to switch providers in this presentation.

1. WE MAKE IT EASY TO SWITCH SUPPLIERS—HERE’S HOW

2. ENERGY CHOICE AND MAKING YOUR SWITCH
It used to be that you had only one choice when it came to your energy
supplier. But laws have introduced deregulation, which means you now
have options other than the utility company when choosing your
electricity and natural gas supply.
Energy choice gives you the option to compare the rates, services,
and contract terms offered by retail energy suppliers so you can
choose a contract that’s best for your business.

3. WE MAKE IT EASY TO SWITCH. HERE’S HOW
As a small business owner, you’re faced with the daily challenges
of running your business while staying on top of your energy bill.
One of the ways to do that is to choose to switch to a new supplier for
your electricity and gas.
We want to help you make switching your energy supplier
as easy as possible, so here are some important steps to
help streamline the process.

4. BEFORE YOU CHOOSE A NEW SUPPLIER:
Ensure your business operates in an area that allows for
energy choice
Look at your current electricity or natural gas bill to ensure
youarenotcurrentlyinacontractwithanother electricity or
natural gas retail supplier.
You can find your current rate on your bill under the
“supply” portion of your bill.
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5. ENROLLING WITH DIRECT ENERGY
1 2 3
Visit our site,
directenergybusiness.com
and click on
“View Rates & Sign Up”
You’ll be directed
to a page
displaying rates
specific to your area
Click ENROLL
& Sign up!

6. STARTING YOUR SERVICE
Yoursalesrepresentativewillbeabletohelpyoudetermine
your start date. Your contract signing date and current
meter read cycle will factor into when your actual start
date will be.
Typically, it takes approximately one to two billing cycles
from the date you sign the contract for your service to
begin with us.

7. POTENTIAL CANCELLATION FEES
ThePublicUtilityCommissionandyourlocalutilitycompa-
niessupporttheopportunityforcustomerchoice,anddonot
penalizeyouforswitchingtoanalternativesupplier.
However, we encourage you to contact your current retail
energy supplier to verify any cancellationfees or
penalties with them.

8. NO ON-SITE MODIFICATIONS NECCESSARY
There is no need for any physical modifications to receive
ourelectricity/naturalgassupply.Deliveryofyourelectricity/
natural gas will continue through the same transmission
system owned and operated by your current utility.

9. Speak with a live agent who will swiftly and efficiently
handle all of your questions or concerns via a US-based call center.
1-844-878-4412
ANY QUESTIONS?
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10. © 2016 Direct Energy. All Rights Reserved. Direct Energy and the Lightning Bolt design are registered trademarks of Direct Energy. (DC PSC
License No. EA-04-4-4; EA-13-12; GA-13-03-1; NJ BPU License Nos. ESL-0165, ESL-142, GSL-0145, GSL-0128; MD PSC License Nos. IR-437; IR-2697;
IR-3123; IR-3108; PUCT Cert. No. 10011; Direct Energy Business, LLC CT PURA License Nos. 12-03; 00-05-14RE01; MA DPU License Nos. CS-021;
GS-052; CS-108; GS-051). Products and services vary depending on region or market.
DEB-0304-2016