1. How to harness the power and
opportunities of cloud computing
responsibly and without risk
JJ Milner - @jjrmilner
7th March 2012

2.  Established by JJ Milner
ABOUT in 1995
THE  Longest standing Cloud
Provider in South Africa
AUTHOR  Manages over 250 000
Users
 Microsoft Hosting Partner
of the Year 2010 & 2011
 Provides White Label
platforms for 19 Partners
including Telkom and
Vox Telecom
THE CIO’s CLOUD HANDBOOK 2

3. Cutting through the hype:
 Cloud differs from the
traditional approach to
outsourcing
– On demand provisioning
– Pay as you go – pay as
you grow
– Much lower cost as
WHAT IS economies of scale are
assumed
CLOUD? – Near infinite capacity
 Cloud is not virtualisation
 Cloud is not finance / off
balance sheet financing
THE CIO’s CLOUD HANDBOOK 3

4. What should it be about:
 The ability for
organisations to stop
solving all IT problems by
themselves
 It’s not just about sharing
resources
 It’s about pushing risk out
of the business
WHAT IS
CLOUD? If I took every component
of what we use in our data
centres and provided it as a
service…
…it would not be cloud
THE CIO’s CLOUD HANDBOOK 4

5. Cloud Rep v Enterprise CIO
How much Cloud do you want to buy ?
 We have scale and can easily migrate your user base
 You can move from Capex to Opex
 Look at how much we do
 Look how big our data centre is
THE CIO’s CLOUD HANDBOOK 5

6. Cloud Rep v Enterprise CIO
 Flash Migrations are Utopian
 You don’t need to decommission all your IT assets
 One vendor will never have all the answers
 Why you can’t trust your ISP
THE CIO’s CLOUD HANDBOOK 6

7. Cloud Rep v Enterprise CIO Part 2
(I see you’re informed…)
How much Private Cloud do you want to buy?
 We manage thousands of virtual servers and can build you your own pod
 Private Cloud solves the customisation limitations of Public Cloud
 The infrastructure is dedicated to you
THE CIO’s CLOUD HANDBOOK 7

8. Cloud Rep v Enterprise CIO Part 2
How much will you really lower your costs by substituting your
existing enterprise tools?
 Private Cloud has structural Rules as well
 Dedicated Infrastructure does not a Private Cloud make
 Your line of business personnel may not have the expertise for self-service
THE CIO’s CLOUD HANDBOOK 8

9. The Answer = Hybrid
THE CIO’s CLOUD HANDBOOK 9

10. Lesson 1
STAY
AGILE
 You need an orchestration
layer that is vendor
agnostic
 API’s are meaningless if
they are tied exclusively
to Private Cloud or a
particular public cloud
THE CIO’s CLOUD HANDBOOK 10
THE CIO’s CLOUD HANDBOOK 10

11. Lesson 2
EMBRACE
MULTI-
TENANY
 Hierarchical domains are
too rigid
 Think of your
infrastructure as ‘Pods’
– Some Pods will be
existing infrastructure
– Some will be offsite
Private Clouds
– Some will be Public
Clouds
THE CIO’s CLOUD HANDBOOK 11
THE CIO’s CLOUD HANDBOOK 11

12. Lesson 3
GOVERNANCE
IS KEY
 Audit everything
 Encrypt wherever possible
 Geographical Legal Regimes
affected where you host
THE CIO’s CLOUD HANDBOOK 12
THE CIO’s CLOUD HANDBOOK 12

13. Lesson 4
USE A
BLENDER
 Pick and choose from Public
& Private Cloud to create
the perfect cocktail
 Don’t run an open bar
– Make sure you can apply
chargebacks
THE CIO’s CLOUD HANDBOOK 13
THE CIO’s CLOUD HANDBOOK 13

14. Lesson 5
THE
NETWORK
COUNTS
 Assume you may need to
run disconnected
 Head Office is now a point
of failure
 Learn to use ThinApps
THE CIO’s CLOUD HANDBOOK 14
THE CIO’s CLOUD HANDBOOK 14

15. Email & Messaging
 Bring your own Client Access
License
 Filtering and Archiving are
low hanging fruit
 Use a Public Cloud for
Exchange
PUTTING – Beware of Email Branding
IT ALL  Leverage Intelligent routing
for flexibility in mergers and
TOGETHER acquisitions
THE CIO’s CLOUD HANDBOOK 15
THE CIO’s CLOUD HANDBOOK 15

16. Continuous
Data Protection
 Repurpose your out of
maintenance SANs for onsite
backup
 Replicate Data to a public
PUTTING cloud vendor
– But keep the encryption
IT ALL keys
TOGETHER  Backup Laptops directly to
the cloud
THE CIO’s CLOUD HANDBOOK 16
THE CIO’s CLOUD HANDBOOK 16

17. Remote Monitoring
& Management
 Add Hosted Remote
Monitoring & Management
tools to your service desk
PUTTING – Directory integration is
no longer a constraint
IT ALL  Turn your IT department
TOGETHER into a managed service
provider
THE CIO’s CLOUD HANDBOOK 17
THE CIO’s CLOUD HANDBOOK 17

18. Private Cloud
 Restore your backup to a
hosted offsite Private Cloud
 Find a vendor who can
PUTTING manage your existing
hardware as a Pod
IT ALL
TOGETHER
THE CIO’s CLOUD HANDBOOK 18
THE CIO’s CLOUD HANDBOOK 18

19. Twitter @jjrmilner
Email jj@globalmicro.co.za
Web www.globalmicro.co.za
THE CIO’s CLOUD HANDBOOK 19